Attention SENIOR CITIZENS! We, as senior citizens, find the Fairway Apartments (an all-age…read morecommunity) a wonderful place to call home! If you are looking for comfort, community and peace of mind, the Fairway truly stands out. This is more than just a place to live--it's a welcoming community where seniors can enjoy life to the fullest. Residents love the variety of activities that keep life engaging and social. Whether it's gathering around the firepits on a cool evening, enjoying a barbecue with neighbors, or relaxing by the swimming pool, there is always something to look forward to. Last Christmas, we reserved a very expansive clubhouse activity center for a family gathering. It was decorated beautifully! It welcomed us with a fabulous Christmas tree and decorations galore! This center has a full kitchen, large fireplace with comfortable seating, a dining table, TV, pool table and the list goes on. The Fairway's exceptional management team had everything ready for us! They are always prompt to respond to all our needs. Great amenities. A vibrant community. Outstanding management. Really--what could be better than that?

The customer service of the staff is absolutely horrible. I was quoted twice the wrong amount for…read moreour rent. Also, when I moved out to get away from the bad customer service, I went from getting a refund to owing them over $1800 just like that. They "accidentally left something out." Also, god help you if you need help after 5:00pm or on the weekends. The location, units, and grounds are all awesome. But due to the horrible customer service of the staff, I would not recommend this place. I will tell the same thing to everyone that I know who is looking for an apartment.

Forum Apartments has bed bugs. They do little to rid the complex other than then office has powder…read moreand bed bug leg entrapments for the legs of your bed. The apartments are old and outdated plus they have mold. The apartment manager is so rude and is outright nosey. Avoid these apartments at all costs because once you have bed bugs from these apartments you'll carry them on you to work giving the bugs to your coworkers, you'll carry them on you to your family and friends homes giving them bugs, and you'll carry the bugs with you where ever you move next. Fact: Bed bugs don't always leave bit marks on a person so don't let the apartment manager manipulate you. Don't believe me...Google Bed Bugs and do the research!

I rented for 2 yrs at a different Riches Management site in Salem. John & Sonija are deeply…read moreinvested in providing good homes for their tenants. They take good care of their properties. It is clear they are oriented toward fostering good communities rather than toward maximizing their profit margins. I would happily rent from them again if I needed a place here.

I lived in Northplace Apartments for a year. The environment is clean and quiet (except for Mondays…read moredue to lawnmowing that seems to take up to 8 hours..?). The office building including the lounging area, the indoor gym, and the pool are kept in immaculate conditions, rain or shine. I had my clashes with Northplace but decided to give the place 4 stars for one major reason, and that is the amazing Maintenance Team. I have rented in various apartments in NYC, Chicago, and OC of SoCal. No place comes close to the courteousness and professionalism of the folks at Northplace. Their empathy and apologies are sincere, and they really know how to deliver the best resolution for problems at your unit. If you happen to rent at Northplace and run into trouble, my only suggestion is to be patient but persistent. They mean no intentional inconvenience. Best of luck.

I lived here for well over two years and absolutely love it here. Quiet, great amenities, premium…read moreapartments for a more than reasonable price. Staff is professional and helpful. The layouts are nice and offer great lighting. The property's also very clean and spacious, not cramped like many other properties.

We loved living at McNary Heights. Management and maintenance are attentive and communicative, and…read morethey take really great care of the property. Being pet friendly is so important to me and they made it easy for my old girl to live in peace. If I didn't need to be closer to work, I wouldn't have wanted to move at all! Thanks, Brandon and Nina! We'll miss you!

Condescending manager, cheap construction, poor turnover. I moved in with a smoke/soot stain on the…read morewall that appeared to be around a clock at one point, Big TV wall mount holes, and wet dog smelling carpet. Living there I vacuumed and shampoo'd the carpet religiously, fixed the holes in the wall, even replaced my microwave light, and vacuumed and mopped out the door on Moveout. What do I get in return? "Missing" rent for my last few days taken out of my deposit. Turns out the Manager never submitted my money order. Almost $400 missing. Renter Beware. Norris & Stevens as a whole does not care about the tenants, on site staff, or the vendors doing the actual skilled work.

I lived here for a year and I was very satisfied. Lisa is a lovely woman and she manages the…read moreapartments very well. She is always on top of her responsibilities and treats her tenants with care and respect. Maintenance is always on their game as well, communicating in a timely manner and getting your problems solved. I enjoyed living in a clean apartment with brand new appliances and no major issues. As others may mention, the train can be a problem. It is not as bad if you get a unit by the river but especially if you live on the opposite side of those units, the train will be quite loud. It passes through at least once each night usually around 3am. Personally, I didn't mind it too much and I got used to the sound after awhile. My only other personal problem was the price of rent but I think for most people with stable, well paying work it wont be too bad. Aside from noise from the train I really had no issues. I loved the welcoming atmosphere, especially as a trans woman it was nice having a supportive manager and some neighbors in the lgbtq+ community. I also really liked that there are some stairs you can take down to the river! I could go skip rocks, have a picnic or play my guitar during the summer time. Overall I am very satisfied with my stay. I'm going to miss Lisa and Gary!

No communication what so ever with the manager. Rented there for 2 almost 3 years. Got deployed…read more They didn't care nothing about that. Can't serve my country. Because when I come back I'm in debt. Tried explaining. Apartments are nice. But real estate the worst. They just want money.

Just an update that I want to add regarding move out. You will not get 100% of your deposit back…read morewhatsoever. It would be helpful for the complex to inform people who apply that they WILL be charged for cleaning. Dont say may or return to a pristine condition as that is filled with ambiguity. Be forthcoming and say it upfront so that people know the expectations when signing their lease. By doing so, you have transparency and an expectation about what will happen with your money from the get go. Additionally, the cost sheet they gave me has different prices for cleaning than what I am being charged. Make it make sense. The sheet says $200 for 2bedroom cleaning and $100 for carpet cleaning. That's $300 not $415. See sheet attached. Part of my issue with this is the fact that the cleaners set the price not the complex. Meaning the price is contingent upon the cleaner selected to clean your apartment. So to clean a 2 bedroom apartment its costing me $275 for the standard cleaning based on the vendor the complex selected. Its costing me an additional $30 to clean the blinds ($5 per blind set). And then $110 for cleaning the 2 carpets. This price may go up. So Im out of my $800 deposit as I am paying a total of $415 for a cleaning. Ive never been to an apartment where you had to pay for cleaning. I know damage usually comes out but a standard cleaning is hella ridiculous. Im at another apartment complex and didnt have to put a deposit down and I am not paying for a cleaning because the complex does that automatically. Lastly, they leasing office has to get on the same page when it comes to communication. I was given so many different responses regarding cleaning etc. i was told dont worry about cleaning as the apartment is going to get a mandatory cleaning anyways that I will be charged for. I was told $150. Here we are to today and I get a called that I am paying $275 to clean because I didnt sweep or mop, and a few drawers had crumbs.

Love living here! The grounds are well maintained and it's a quiet community even when children are…read moreout playing. Anytime I need something checked out at my apartment and submit a work order it's responded to within the day. Tucked away from busy Salem but it's a 5 min drive to get to grocery stores which I love. And Costco is just down the street!

This is how they treated my daughter a war veteran on Memorial Day weekend. They established an…read moreappointment for her to come look at the unit on Saturday. We get there they show us the apartment which has not been cleaned and all of the wall heaters are laying on the floor. Then we are told that it has already been leased. She has been working and living out of a hotel for two weeks and was counting on this was told that it was a for sure thing. We the parents drove all the way from Eugene to Salem to view the unit with her and give her moral support. The attitude of the lady that we dealt with was absolutely ridiculous. Really should be ashamed on how you treated a veteran on Memorial Day Weekend who is seeking housing.

When I lived here...4 years or so ago...i loved it. Great location...just off Commercial St. SE,…read morebut for some strange reason -- you could hardly hear the car traffic. The units are roomy (I was in a one bedroom) and spacious. The complex itself is very quite (or was when I was there). The staff at the time was hardly ever on site -- and when they were -- they kinda of seemed annoyed by your presence. Oh well. Anyway, I guess their rents have gone way up since I was there...so i don't know if it's still worth it to rent here. But if you want a prime time location and a quality place to live -- pick here.

Still having a great renting experience at Brighton Park Apts! I feel like I hit the jackpot with…read morerenting from a decent management with a very caring owner. Very family friendly and pet friendly. They are doing a holiday event for families and pets which is letting kids and pets meet Santa in their office for free photo ops. Absolutely sweet of them to do that! We had a pumpkin carving contest in October and it was cool to see engagement among the neighbors. I didn't win, by the way! :) Families and kids are pretty nice for the most parts. No complaint there! We wave at each other after warming up to it for a while. Everyone is just trying to be safe and happy. I think overall anyone will have a successful experience here if they are respectful of the super reasonable boundaries set by the office/lease and don't act like immature jerks or special snowflakes.