Great company! Honest reliable service! I was given the run around with another Fire & Safety…read moreoutfit with delays and wanting to re-inspect after a previous inspection 3 months before!!! Sticking with Jones Fire & Safety from now on for all my properties.

From the owner: Jones Fire and Safety is a distinguished First Nations owned and operated enterprise specializing…read morein comprehensive fire protection services. Based in the heart of Langley, British Columbia, our company is deeply rooted in the principles of environmental stewardship and community engagement. At Jones Fire and Safety, we are committed to offering a wide range of top-tier fire safety solutions, including fire alarm installation, fire extinguisher services, emergency lighting, and fire safety planning. Our expertise and dedication ensure that businesses and residential properties alike are equipped with the latest in fire protection technology, tailored to meet specific needs while adhering to the highest industry standards. Understanding the significance of the land we operate on, we integrate sustainable practices into every aspect of our business. From using environmentally friendly products to adopting eco-conscious operational procedures, our aim is to minimize our ecological footprint while maximizing safety and efficiency.

Do not trust Rick. Hired him to help upgrade our fire alarm panel, his techs came and within…read moreseconds said there was water damage and the whole panel needs to be replaced. quoted us a couple hundred and then halfway through the job the cost went to $10,000+. This guy is garbage. take my advice don't trust him. if he is currently servicing your building, hire a different fire prevention company for a second opinion. I promise you they will tell you the same

Highly recommend connecting with Rick and City Fire to review your system and inform you of what…read moreoptions you may have in regards to upgrading or replacing you current fire alarm system. Our strata had three other companies review our system, recommend solutions, and provide quotes. All other three companies said we needed to update our system, which includes engineering and modern code compliance, whilst City Fire said we could do a 'voluntary upgrade' which requires way less upgrades, can be done without extensive engineering or timely engineering/ permit processing, and is much cheaper. I do not know if the other three companies were not aware of the 'voluntary upgrade' option, or if they were dishonest so they could make more money off us. What Rick and City Fire did for us was hugely appreciated. They sorted things out with the city promptly and professionally, and did a great and fast job at our building. The cost came in lower than quoted, and the job got done quicker than estimated. We will continue to consult with City Fire for any further work and inspections.

This company doesn't value customers at all. When they visited my townhouse for a fire inspection…read morethey wore shoes despite being told no shoes are normally worn in the house. I got a disrespectful response which dismissed me. They didn't even bother with booties. When I called to replace a malfunctioning fire alarm, the second service rep wore booties. He asked me to sign a blank service form and didn't mention they were going to charge me for this service. They charged me $200+ for urgent service an $100 for the fire alarm. All charges I wasn't informed about until my strata told me about it. Very non transparent and sneaky. Here's the kicker. When I called to inquire about their warranty, they told me they only honor the fire alarms for 1 year including malfunctions. My fire alarm wasn't meant to be replaced until 2029. I've seen better warranty buying fire alarms from cost co. If there was ever a check list of losing my trust as a customer, this company ticked them all. Hire at your own risk.

Terrible, insulting Manager who comes off as sappy and fake when she greets you. Makes you want to…read moregag, and I feel sorry for the staff who have to deal with her everyday. Business owner also owes me money, and he told me in his own words he'd have no problem giving the money back, but still hasn't. Shameful and sad.

We are so glad we hired Andrew and his team to work on our office air conditioners. Andrew was…read moreexceptionally professional, prompt, easy to communicate with and most importantly got the job done well! Highly recommend his services to anyone else.

From the owner: We always answer our phone. Professional Red Seal Trades with integrity. Ask about our reduced…read moreprices if you are in Burnaby or New Westminster 2025 till Dec 10th.

We had an amazing experience with Silver Valley Fire Protection! They were very knowledgeable,…read morereliable and we couldn't be happier with the service provided. Definitely recommend and will be using again for future projects! Thanks again!

From the owner: Silver Valley Fire Protection stands out for several reasons. Here's why you should pick us:…read more Expertise: Our team has a wealth of knowledge and experience in the fire protection industry. We stay up-to-date with the latest technologies and regulations to provide you with the most effective solutions. Comprehensive Services: We offer a wide range of services, including fire sprinkler installation, maintenance, and repairs, as well as fire alarm systems, extinguishers, and emergency lighting. You can rely on us for all your fire protection needs. Personalized Approach: We understand that every client has unique requirements. That's why we take the time to assess your specific needs and tailor our services accordingly. We believe in building long-lasting relationships based on trust and satisfaction. Prompt Response: In case of emergencies or urgent requests, we're here for you. Our dedicated team is available 24/7 to provide immediate assistance and ensure your safety. Competitive Rates: We believe that top-quality fire protection should be accessible to everyone. That's why we offer competitive rates without compromising on the quality of our service. Contact us for a free quote or estimate! Choose Silver Valley Fire Protection for exceptional service, expertise, and a commitment to your safety.

I found this company extremely frustrating to deal with. They never returned my calls and simple…read morerepairs took months to complete because of multiple no-shows. Very disorganized.

I visited Acme Fire to get an older CO2 fire extinguisher tank hydroscopically tested, recertified…read moreand filled. They were happy to do this overnight. I'd first called a couple of other places nearer my home -- they were "backed up" and would need 3 weeks or more. Acme were happy to see me, as a walk-in consumer, not a commercial customer (which I'm sure is most of their business). Their tank guy Hormuz, really knows his stuff. I wanted the tank fitted with a siphon tube (so as to draw liquid CO2 from the bottom). The tank I brought in wasn't suitable for that, so Acme sold me a new tank, with a siphon tube installed, filled, for not much more than the cost of the hydroscopic test. I was very impressed.

Watson and Marko are really nice guys. They are hard working and did their job beyond expectations…read more They have been a joy to work with. They tested each fire alarm in each unit and ensured the system was functioning properly.

Are there new company owners? Their service has completely…read moregone down hill. They look my 30 lb. for extinguishers, then told we they were no good, but we're unable to return them. Then this year they were to inspect and flush the wet sprinkler system but just signed it off with no flush or inspection. Some fire extinguishers were expiring this year and their service cost are ridiculously high. I've switched to another company and their charge is less then half the price. After several years with this company, I'm done. time to move on.