Do not trust Rick. Hired him to help upgrade our fire alarm panel, his techs came and within…read moreseconds said there was water damage and the whole panel needs to be replaced. quoted us a couple hundred and then halfway through the job the cost went to $10,000+. This guy is garbage. take my advice don't trust him. if he is currently servicing your building, hire a different fire prevention company for a second opinion. I promise you they will tell you the same

Highly recommend connecting with Rick and City Fire to review your system and inform you of what…read moreoptions you may have in regards to upgrading or replacing you current fire alarm system. Our strata had three other companies review our system, recommend solutions, and provide quotes. All other three companies said we needed to update our system, which includes engineering and modern code compliance, whilst City Fire said we could do a 'voluntary upgrade' which requires way less upgrades, can be done without extensive engineering or timely engineering/ permit processing, and is much cheaper. I do not know if the other three companies were not aware of the 'voluntary upgrade' option, or if they were dishonest so they could make more money off us. What Rick and City Fire did for us was hugely appreciated. They sorted things out with the city promptly and professionally, and did a great and fast job at our building. The cost came in lower than quoted, and the job got done quicker than estimated. We will continue to consult with City Fire for any further work and inspections.

Oh man, these guys are amazing! Joe has been so helpful and informative and Adam has kept me…read moreupdated pretty much daily on everything they are doing. I feel so blessed to have a company that cares about the work they're doing and the people they're helping. I will be recommending them to anyone in need of a restoration company. I've dealt with other restoration companies in the past but I've never had a group of people so invested in their quality of work and customer service like Epic! Thank-you, guy!

Great customer services - very knowledgeable staff all ready to help and will help you get your…read moreproject done not just safely but also within budget! Will be using them again as well referring them to family and friends!

We are part of the strata council and your company just did a fire inspection here. Without a doubt…read morethe representative who came to our door was the rudest person who has ever arrived here in 15 years. Rude by something I have ever seen. I said hello at the door and your employee pushed passed me and without even an acknowledgement that I was a human being. He simply sprayed into my 2 smoke detectors and left. Clearly this is a very unhappy employee and it makes me ask why?

Very good professional service, particularly Mike, who was very patient with my after-hours calls…read more They didn't end up needing to make an in-person visit, thanks to the care and attention in troubleshooting the issue I was having.

I had received a quote of $95 plus taxes, after I requested a total of all the charges, including…read moreany hidden fees. After the extinguishers were inspected, I offered to pay then and there, but was told I would be sent an invoice. After 3 months, I received a bill via email for $184.80 total, and no itemized services. I sent an email for an explanation, and all I got back was an email from a second person in Alberta, threatening "collection" actions. A few days later, I received an explanation from a THIRD person. I have operated a business for over 30 years, and when I give a quote, the final bill is within 5% of it. This company is like a circus with too many clowns, and no management skills. PS, I am still waiting for a receipt 6 months later.

Terrible, total scammers!! It's a bait and switch for sure. Told me the inspection would be $110…read more The guy came and instantly said the battery was broken after 1 minute of looking at it even though the light turned on. Told me it would be 50$ to get a new battery which he had in his car of course. I looked up the price of the battery and it is only 30$ at Canadian Tire. He told me if he didn't change it right at this visit, he would have to charge another $110 to come again for the light inspection. So of course, I had no choice but to pay the $50. Now, I got the bill and they charged me ANOTHER $127 service fee for him fixing the battery. The whole inspection was less than 30minutes INCLUDING the time he spent "changing" the battery.

It was a challenge finding a handyman service in Vancouver on short notice - some are closed to new…read moreclients, others use frustrating chatbots and you can't get to speak a human. My experience with Microworks was great and very smooth from start to finish. Blake was very friendly and helpful in getting me set up with my appointment, and Mike H. did an outstanding job addressing various issues in my condo. His level of craftsmanship and excellence is very high, I was really happy with the results.

Blake, Matt, and Microworks helped me with a couple of carpentry projects. Both turned out great…read more The team really listened to the need, charged a fair price, communicated well, and did really great work. I'll work with them again and again!

Had Steve come with his son to look at a vent to be replaced. Gave us a price was very nice to my…read morehusband while here, but got a email saying he would pass on the job. Still unclear what happened. Told him the price was fine but he seemed like he was expecting more than he quoted. Don't waste your time. I now see he has not had a good review in 4 years.

We are a 51 unit CO-OP and we have used service only for over 18 years. The staff are very friendly…read moreand very knowledgeable. They go above and beyond with our yearly service. Not only do they do a safety inspection but they vacuum out the unit re paint the interior and clean the glass. When there is a mechanical repair it is scheduled and repaired quickly. thanks for the royal treatment for all these years. Robert .H Brooksford place Housing Co-op

Had the Valor H3 fireplace installed. very professional and friendly. After install there were some…read moreintermittent noise issues, store rep visited me twice and finally replaced unit with new one. No problems since. I'm impressed with their service and expertise.

This is my go to shop for any outdooor, backyard cooking gear…read more From fireplaces and firepits/fire tables to cooking grills, and outdoor kitchens the prices are reasonable, the service is first rate and they are a reliable local business. I am so pleased with my purchases and will always go back.

Our gas fireplace needed to be fixed. We set a day and a…read morewindow of time with WAGNER. He showed up on time, was courteous, professional, respectful and an absolute expert. Got the job done swiftly and we were relieved. I especially appreciated the fact that he removed his shoes before entering. That indicated a certain level of respect for the customer and household, and also his own professional integrity. (You'd be surprised how many handymen in the past have just trotted through my house with their dirty shoes, and needed to be told.) Highly recommend Wagner.

fredy is great went above and beyond for us with our fireplace issue highly…read morerecommend him.