I've had my car insurance with them for several years and always had a positive experience when…read morecontacting them. Brigitte Llanos always helps me with any questions or changes to my policy. Thank you!

The customer service was great! Mrs. Briggite helped me a lot! She gave me the information in less…read morethan 30 minutes and she answered all the questions that I had. I'm very grateful to the staff at Katy!

Buyer Beware: First I was given a great quote. Three…read morevehicles at $99 a month. 2 vehicles cost $77. So we decide to just insure 2, one isnt being driven. Then some miscellaneous $4 charge. So I was told that I needed to show proof of my prior insurance for a discount, when I did I was charged 10 more bucks because it wasn't 6 months of Prior insurance. Which I was never told about. And also Shady because I just started the policy 2 weeks ago now they're looking for a full payment and I haven't even had the insurance a full month. There's only one operator representative that answers the phone she has no compassion or empathy for complaints. This just made my experience all the more frustrating. Basically I would just look somewhere else before using these guys.

I've been working with Cristina Fuentes for a over a year now. Everytime I have to renew my…read moreinsurance or if I have any problems at all I speak directly with Cristina. She's very professional and reliable! Anytime I need anything she is there and willing to help me! She's an excellent employee and I will continue to use Freeway Insurance because of her! I would like to mention I don't always leave reviews but because her outstanding behavior I'm going out of my way to leave this review! Thank you Freeway insurance and Cristina Fuentes for your excellent service!

10/10 recommend! Customer service is amazing. A flexible and mobile notary service, I will be…read morerecommending to everyone I know!

Danielle has been my financial advisor for several years and will be for many many more! She is…read moregreat at what she does and always puts the clients best interest first! I highly recommend using her!

Danielle is so knowledgeable, helpful and has prepared us for our future! She listens intently to…read moremake sure that our goals are met and that our accounts reflect our future dreams! Highly recommend!

I knew from my very first conversation with Clara that this would be the agency for me! Clara has…read moresuch an amazing soul, she makes you feel like you're talking to a family or friend! Our first conversation was very memorable for me because we connected on so many things and she made sure before I left the call that I knew everything about the coverage I enrolled in. She is so knowledgeable about what they offer and would by far make sure you're getting all of the coverage you need for the best price, she makes sure to look for any thing that could save you money monthly! This agency has also been the best to work with, they are very understanding of life situations that happens and always work with you. If you're looking for an agency to call home, Austin Weber is the one & make sure you see Clara! I can guarantee she'll make sure you leave the conversation with a smile & the best coverage for your needs!

Clara was amazing! Her knowledge and detailed explanation of the policy options helped us pick the…read moreright coverage for our family. She was very patient with the many questions we had and was able to answer them promptly with no hesitation. Great customer service, highly recommend!

I have been using their service for years now and Ms. Janice K. - is my go to advisor. Year after…read moreyear she is professional and speedy. Even when I am rushed, she always get the job done!

I travel out of town for work so when I forgot to make my payment one month I stopped by the office…read morein Rosenberg. The customer service was great! Becky was super nice and she treated me with the same excellent service I expect from any of their offices in Texas.

I can't say enough how pleased I was with Ms Felecia's services. I was recommended to her by one of…read moremy clients and I'm so glad we got connected. She's super professional and all her services are done efficiently and quickly. I used her for credit repair and my tax return and am beyond impressed with the results of both. Definitely using her again next year and recommending her services to my family and friends.

Felicia is fast and reliable!!! I've used her for the second year as well as for amended taxes when…read moresomeone messed my previous tax return.