Great staff and they are local, so they are definitely can give you a personal touch. Started a…read morebusiness and opened accounts here. Kelly has been very helpful and it's nice that we are recognized when we walk in the bank. Good luck getting that type of service at a huge national type bank. I highly recommend this bank for any of your needs.

A great agency run by competent and professional people. Stewart Fields is one of the most…read morededicated and competent agents I have ever worked with. First Bank is becoming a major asset to the Southern Pines community.

Went to Bank of America this morning and they were shorthanded. The manager substitute was very…read moreunpleasant to deal with. She had a very snarky attitude and made it uncomfortable for us to sit at her desk and do business. It was very apparent that she wish we were not there.

When I walked in I was surprised to see an open lobby, no Disneyland ropes forming a back-and-forth…read morepath. I was greeted by a pleasant woman who took my check reorder form (I couldn't get logged on to the website to do it myself) and started the reorder right away. I asked for a couple of check registers and she gave me 4 ! I was in and out in less than 2 minutes. Very happy with the service at this branch.

This bank used to be great. Now every time I go in there's new staff and it seems like a lot of…read morepeople standing around not doing anything.

Wonderful response to my need for checks while on travel. To spare the sob story I showed on at…read more0915 on Monday the 29th and had my checks in hand on Tuesday the 30th at 1730.......Great work and thanks for the power assist

I like them. The service is great, professional, relaxing and proficient…read more I would recommend this bank to anyone that looking for great service. The staff is always ready to help. I'm very grateful for this kind of service and people. Thanks for all you do!

I am very disappointed with the new website. I can no longer attain my information. When I call on…read morethe local phone, I was informed it would take me 19 minutes to talk with anyone. I have not been able to access my account in two weeks. If this does not change and improve, I will be finding a new bank to take care of my banking needs. I am disgusted with their website!!!

Came in to withdraw money the other day. There was a long line but it went by fast. I really did…read morenot enjoy my experience with the young man that helped me. He look at me skeptically and had an attitude the whole time. Overall he was snobby with me but he did get me what I needed. Maybe there can be work on customer service being more friendly and non judgmental.