Great staff. I appreciated their help opening my accounts. I had a few issues at my last bank and…read moreeveryone was so welcoming and helpful

So sad this bank used to have their act together. I needed paperwork on my loan and was told to…read morewait 60 days. Then nothing. Day after day of calling and "it's coming" nothing happened. Finally after copying the ceo and his admin it magically was fixed in one day. Very pathetic performance.

Best service and products around. Small town banking feel with all of the technology and products…read moreof the big banks and much better rates! Everything you could need for personal and business banking make Customers Bank the best bank on the Mine Line.

Good afternoon to my Yelp Family!!! I used to patronize this bank before it was changed to WSFS…read more WSFS used to be Beneficial Bank, until it merged with Beneficial Bank. I was a patron of Beneficial Bank for years and then I decided to drop my patronage because of some poor customer service. I decided to go back to WSFS because my mom is a customer and she has been a customer since Beneficial Bank changed over to WSFS Bank. My favorite customer associate there is Loretta. Loretta is nice and friendly. Loretta always goes the extra mile above and beyond. Loretta always has a warm smile whenever my mom and I visit. The branch is a pretty decent size and they sometimes have coffee and refreshments for their consistent customers. WSFS has an ample parking lot and it is neighbor to Swiss Stores, and Poppi's Restaurant plus some Chinese spots are in the next shopping center over. Havertown is a convenient area to shop as well as centrally located. It is easy to find in a pretty nice area and location. Okay Yelp Folks, til next review!!!!

How in the heck did this bank get 5 stars? I'll tell you how... They pay their employees and their…read morefriends and family to write rave reviews. Their practices are egregious, as displayed by their President/CEO P. Douglas Darlington, who covered up gross misconduct of a general manager at their Collegeville branch. Yes, imagine a general manager denying a human being, someone who has done banking with them on and off for several years being told she cannot use the rest room. Then imagine you go to the bank to redeem a certificate that had matured a few days earlier. But you lost the original certificate. Now most banks, and Phoenixville Federal Bank had once done this with me, would be to have the customer sign a form stating they lost the certificate. But this time the general manager refuses to allow you to sign the form... even though you want to keep the money in her bank. All you want to do was redeem the certificate, put part of the money in a checking account and open a new certificate for the balance. But you are not given any type of verification that you put the balance in a new CD. You don't have a cell phone, so you go out to the tellers and ask to use their phone to call the police.... YES, IT GOT THIS THIS LEVEL.... You finally get your money back and go to a really nice and friendly bank which even has a higher rate!!!! And P. Douglas Darlington makes up lies lies lies when you report the bank to the banking associations. NICE...NOT! EVIL, most assuredly!

I love Phoenixville Federal Bank. I have had an account for a few years and I cant say enough…read moreabout the over the top customer service you recieve each and every time.

My favorite location so far, Everyone in this branch are so friendly and helpful. Smiling faces…read morealways greet you with kindness. Cheryl is absolutely the best and so helpful.... I had a joint account with my ex and had a bad break up, walked into TD to remove joint account and Cheryl was so understanding and kind, made the process less stressful she got me through it and we laughed few times through the process as well. She's a kind soul. This branch is close to my job so I will definitely highly recommend TD bank wish there were more Cheryl's in this world.

Friendly? Usually. Courteous? Mostly. Helpful? Not at all…read more For everything but a simple checking deposit, our family has had nothing but frustrating experiences at this location, either on the phone or in person. The staff seems either untrained or dangerously misinformed, and provide information that contradicts themselves within the same conversation. Thanks, but I'll drive out of my way to someplace else.

The bank is located inside The Acme. I am not a fan of this grocery store, but I needed to get to…read morethe bank. They have great Saturday hours. They close at three which is great compared to the other Citizens' that close at 12 or 1 o'clock. It was my first time here and I needed to speak with a manager about an issue, and someone was readily available when I went in. The bank is quite dated, but the people who are working there were very pleasant and made it very easy experience. My issue isn't quite resolved, but I was ensured that would be worked on Monday. I would most certainly come back to this bank to deal with my banking needs. Unfortunately, I am not pleased with Citizens altogether. I am thankful that today's experience went well.