Alpine Bank closed my account without informing me :( this has caused complications for receiving…read moremy tax return properly as well as receiving money from sales I made on depop. I would have appreciated a call to have let me know that my account was being closed and am disappointed nothing was done to let me know about my account closure. I won't be opening another account with Alpine Bank.

Nice people combined with good customer service, Nice location, easy to get into an out again when…read morethe traffic is not to bad on the access road, can be tough in rush hour. The service the bank offer seem to be pretty standard compaired to the other big bank in town. Convience is really the best thing about this bank, right in town. Plenty of parking as well. The people also make the visits the best . A smile goes a long way.

Yeah I guess you could say we are going on a bank run today as we need a bunch of $5 bills but only…read morehave ATM Sized bills aka 20s. You can only get 20 bills (as in 20 pieces of paper) here at a time if you're not an account holder. To be fair I would only hold a Wells Fargo bank acct over my d*** body haha but this location was nice enough. However we will still need some more 5s so I'll review American national bank .1 miles away next. Thanks welly

Showed up at 10 minutes till close. Manager Ester Segura Peralta didnt want to open the valt to get…read morea change order. Used a lame excuse even though I heard them say the real reason why. We have been using this bank for years because my boss has an account. Not only did she say no, she said 'you're awsome' when she senced my irritation..rude. She didnt even try to look it up even though the staff wanted to help me. Unbelivable.

In such a saturated space, finding a broker I can trust has always been a daunting task. It can be…read morea tricky process, and I always find myself being skeptical when I start the process. And while the home is the largest purchase most people make, it's seems as though more times than not I've felt like just another 'transaction' that gets lost in the midst of 10's or 100's of other files, losing any 'human' piece of the relationship. I was introduced to Patrick by a friend who had a great experience using him for a purchase, and figured I'd have him handle my recent refinance. From the get-go, I knew this was going to be a different experience. You can tell he genuinely cares, his response times when I called/emailed him were fantastic, he was always patient with me, and most importantly he was honest. He did an incredible job for me from start to finish. I can't recommend Patrick enough, and will definitely be using him for future loans.

I've had the pleasure of knowing Patrick for 20 years, but my recent refinance was my first…read moreopportunity to work together. We started the process by reviewing my goals with the refinance. While my primary goal was simply taking advantage of interest low interest rates, Patrick was able to identify a few alternative strategies through an enjoyable conversation. We arrived at a solution that would not only achieve my goal of better rates and lower payments, but also minimized the fees and expenses I would have been charged by simply getting quotes via the internet. Now more than ever, entering into a business relationship remotely requires trust and confidence. Backed by a phenomenal bank, folks like Patrick are worth getting to know. Thanks Patrick!

I'm sick and tired of terribly thought out and dysfunctional applications! Alpine bank is by far…read morethe worst of the 6 banks I work with in terms of their online platform. First and foremost, their mobile banking app is virtually useless. The user experience leaves a sour taste in my mouth and a burning rage within. I end up having to reset my password every single time I need to log in to transfer funds in or out. I've given up. You need a new platform! Credit union of Colorado has the best online banking app in Colorado, take some hints from them. Overall, if you want seemless ach transfers and customer service that provides fast and easy solutions, go somewhere else. I'll be pushing to refi this loan as soon as possible. Unfortunately my credit took a late payment hit because I couldn't get an ach transfer through to save my life and conveniently "we can't take debit cards over the phone" which is bs since they've done that for me several times in the past. Edit: spoke to Joan at the bank and she made a big difference in my opinion. The online app still sucks, but at least I have someone who understands my situation

I was with alpine bank for 22 years. The first couple of decades they were great but the past two…read moreyears they really fell off. It seriously blows my mind how terrible of a job they do. For example, I had to order checks from them no less than 10 times over a course of nearly six months because they couldn't seem to complete a check order correctly. I have a hard time believing that even severe incompetence could actually make them screw up as badly and as often as they do.

I've been a client for almost 20 years. Great service. Love a bank where the staff recognizes…read morecustomers when we come in. Also helped with a cash mortgage that I needed closed in record time.

Worst customer service ever & super cheap. They would not…read moreoverride a $35 overdraft fee even though I had plenty of money in my savings. - apparently they only refund an overdraft fee if it's their mistake. Additionally, if you use their sheets at the bank (I.e: withdrawal slips & deposit slips) they charge you $1 for each one after 5 in a month period. I will be closing my accounts stat.

These people don't bat an eye if you need to exchange some bills for some other bills particularly…read more$5 bills. There was a nice area with cookies and coffee. Who doesn't love q little treat especially with Sheryl crow in the background? My trip here was like a movie although I got all this info from my partner who was the only one who went in there. But she painted the serene scene in my mind. Thanks for the 5s xoxoxo

If I could give zero stars I would! DO NOT USE THIS BANK! After being with this bank for 12 plus…read moreyears and having both biz and personal accounts and deposits close to 1 million dollars a year, the customer service sucks! The fraud department sucks! They blame it on you if someone infiltrates their system. I have had my account poached many times thru their faulty system and they accept zero responsibility! They approved several thousands of dollars of Fraudulent ATM charges in Hollywood, CA while the card was actually be used AT THE SAME TIME legitimately at businesses and hotels in Las Vegas not once but 10 times!!!! They now are "holding my money for further investigation" I am filing a complaint with the Banking Commissioner of colorado!!! Do not use this bank!!!! Another day and still ANB will not return the money that was fraudulently taken by their faulty security' system- DO NIT BANK HERE!!!!

Definitely bank with the larger institutions like Wells Fargo or even First Bank…read more My experience from Community Banks of Colorado in Avon and Edwards is that they are not knowledgeable or clear and concise about their s services and policies. I hate to say it, but stick with the larger banks!

Very discriminatory company. They supported a builders lies an incomplete project schedule and not…read morethe home owners! Presley is not a honest person and in my opinion she was on the builders bandwagon. Below is a picture of our garage door taken Dec 2023. The day the pic was sent to us the builder asked for a payment from the account draw. We were reluctant to pay the draw as we were heading out to see the house nearing completion. Presley got on the phone to convince us our builder, Slopeside construction, was a small business and very honorable. He needs the payout! So we paid. Notice the door has no glass panes. What we were not told and did not learn until weeks later was there was no garage motor! The door did not work. The builder built the garage 6" short from the plans. The door had no motor because it could not go up. Better going with a more honorable lender in this small valley.

Worst bank in the country. Take your money else where. If you are looking for horrible customer…read moreservice and random fees for every transaction you make, then this is the bank for you. You would think that after 5 years of being a loyal customer, that they would be able to help you out just a bit, but nope they treat their customers like ants, and look for any opportunity to make a quick buck. Stay away!!