his is my second round at this daycare. (2 kids) the first time was when the day care was brand new…read moreand ran by a Tim, Jacqui and Christina. I had a couple problems but nothing to write home about. 2010-2014 Fast forward to 2019 I place my second child in. There's a new director Amanda and the second maintainer is gone (Tim). Jacqui the owner is 100% the most unprofessional owner of any establishment I have ever visited much less had to conduct business with. During our short stay she took it upon herself to contact my ex spouse try and set up a personal meeting regarding our child. She withheld my child's daily progress reports with no prior conversations to me about it. The teachers had no idea what was going on or why just that they were told to "hold for Dad." When the director was asked about it she said she had no idea what was going on and accused me of trying to argue and refused to give me the paperwork. She told me I had to ask the owner. Upon calling the owner I left a message and request that she call me back. Once she had the director in place to hear the call as well she called back and said she forgot to tell me she had messaged dad and took it upon herself to hold the paperwork with no request from dad. This folks is a "snake in the grass." I liked my child's teachers so once my kids paperwork was released I left her in there and put her on another daycares waiting list. Fast forward to COVID-19 March 17,2020 I traveled with my children to a remote cabin on top of a mountain. Upon returning to the daycare I was informed she could not attend for 5 days due to travel but they would remain open for everyone else business as usual. (Let me say I over the director talking to the teachers the week before upon picking my kid up, saying that they wouldn't shut down because If they did they would not be able to charge the parents.... RED FLAG) I pled my case that my children had been exposed to me and woods and a McDonald's drive through for the weekend. This daycare is full of military families and not to mention the owner traveling on the same weekend .... I knew this was a unfair request and I requested that I not be charged for the week for abiding by their request for a healthy child to be out of day care. They refused to allow the non payment and said I would be charged for services non rendered. THIS IS ILLEGAL. Upon asking about the withdrawal process the director said I was being selfish for her protecting the other children and I shouldn't withdraw her for that. The owners response was actually "we prefer you to do so. I could go on and on about this director and owner personal lifestyle choices that don't allow for safe childcare to happen but I will allow each of you to feel it out for yourself. This place is the first to close when it is convenient for them where they will allow for collection of money. But will remain open during a worldwide pandemic when everyone else is closed. RED FLAG. They will choose money over the so called health of your children.

Not impressed. Brighton is a beautiful facility but that's it. Teachers are always on their phone…read moreand not supervising children. Upon entering the class, teachers can typically be found sitting down and not interacting with the kids. Boyfriends stop by to eat during nap time. Afterschool care is sometimes mixed in with younger kids, putting the class way over staff to kid ratio. The side door and main security door are often times left unlocked. If you are looking for quality teachers this is not the place to go.