The physicians here are pretty good. Fairly knowledgeable in the area of family medicine. Quick…read moreto refer out to a specialist, which can be a plus or minus depending on how you see that. Nurses are pretty good about drawing blood--you hardly feel it when they say "little stick." BUT the front office staff are DUMB. Each and everyone one of them. There have now been too many instances demonstrating their collective incompetence and unprofessional manner. I can't tell you how many times I've watched their facial expressions strain as they try to think their way out of the most ordinary of situations. To use an analogy, it would be like if you went to McDonald's and asked for extra pickle on your burger. Extra pickle? There are pickles on the burgers?? And how would you put extra ones on there??? Bottom line: physicians are ok, front office staff sub-poor, hence the one star. Wish i could give zero stars. I no longer trust my life in the hands of these incompetents.

This is the worst Doctor's office ever. This is how my phone conversation went…read more Receptionist: Hello Albemarle Medical Service. Customer: My daughter needs an appointment. Her eye is hurting. Receptionist: Do you know what Doctor, she has been seeing. Customer: No, It doesn't matter, which Doctor she sees, her eye hurts. Receptionist: What is her name and Birthdate. Customer: Gave name and Birthdate. Receptionist: Ahhhhh! The computer doesn't tell me who see has been seeing. Customer: It doesn't matter, Her eye hurts. Receptionist: We have contacted the Providers and we can't help her. She needs to go and see the Eye Doctor. Customer: Your her Primary "Family" Doctor and you can't see her. She may have scratched her eye or have and infection in her eye. The Eye Doctor is on Vacation. Receptionist: We don't have the stuff to help her here. Does the eye Doctor have a back up. Customer: Really, I'm going to recommend her get a new Doctor.......... I have never heard of a Doctor, not wanting to see Patients....No wonder Medical Costs are going up....The receptionist are referring the patients, without the doctor seeing them. Will never step foot in the Office again and will tell anyone that will listen what a Sorry Medical Office this is!!!!!!!!!!!!!!

The WORST service. Staff is extremely rude and unorganized. They make appointments (even if you…read moretell them you will call and schedule one later) and don't tell you they've scheduled one or call you for a reminder, then charge you for a no-show. On top of that they get an attitude with you and are just very unprofessional. I wouldn't refer anyone to this place, I've never had this kind of problem with a doctors office.

Just came from this office and one of the staff was very rude and ill tempered toward us . I have…read more been going here for years and have never been shouted at and talked to so rudely.

Was out of town when I needed a quick trip for antibiotics courtesy of an unwanted sinus infection…read more The wait advertised a 108 minute wait as a walk-in, but was done in just over an hour. Great visit, Dr. Pena was friendly, too. Bonus? Shop in Target while you wait!

From the owner: MinuteClinic® in CONCORD is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.