Questionable customer service. Work done not satisfactory. Brought concerns forward three months…read moreago and still no action taken and no one has come to check out concerns. A few emails back and forth. When we had the work done they came next day for quote and work done two weeks later. Great! But still can't bother to come back three months after complaint.

I contacted A Clark Roofing regarding replacing eaves troughs and down spouts. They said they were…read morevery busy and would I please wait on their list and when they caught up they would call me. After 5 or 6 weeks someone showed up to look at what we needed but she really didn't know and said I needed to talk to a different person. She said she would have that person call me and left. After a week I contacted her again asking if they were going to get back to me and she said she forgot but she would tell him to call. Never did get a call. What a bunch of jokers. Huge waste of time.

We worked with Derek at Smart Home Building Systems for a few additions and repairs to our home. A…read moreSolar Tube install was quick and well done, and our ailing roof was repaired. They were dedicated, professional, timely, and in fact, blew me away by putting in an incredible amount of detail and care. They didn't settle for right, they wanted it to be perfect - if a single sheet was 'notable' they wanted it changed. I never saw a member of the team walk past a window without picking up debris, and we appreciate that level of care. Couldn't be happier!

Our reno was nearly a full exterior replacement: windows, doors, siding, facia, soffit,…read moreeavestroughs and parging. We had intended to sub it all out ourselves and we were very close to pulling the trigger when we met Joe at the Edmonton home show. He gave us honest advice that we could do better, especially on the quality of windows we were about to lock in. So we asked if he would give us a quote for the whole thing. We had already hired a designer, so we had a pretty good idea of what we wanted, but Joe spent a lot of time with us, showing us other options and ultimately dialing in the exact design. Specifically, he showed us some options that we had never considered with a mix of vinly siding and Hardie. Joe also got window quotes that were the same price or better than we had received, but for higher quality windows. Often a good salesman doesn't always translate to a good team. That was not the case with Smart Home. Their entire team and sub contractors were excellent. Once the project started and we were able to directly contact the sub contractors and they were all very responsive. With any multi-faceted job, there will be issues, and they were all handled quickly. For example, we noticed right away that the style of vinyl siding was wrong, it was fixed the next day. We had some electrical issues, the electrician came back multiple times, until it was solved. We had water issues with our garage that became more apparent when the old siding was removed. Andrew, the primary job manager, came to us with helpful suggestions and ultimately implemented the agreed upon solution. Andrew also made innovative suggestions on how to reconfigure our eavestroughs to avoid icy spots in the winter. Smart Home only works with excellent contractors and we couldn't have been happier with the entire process from start to finish. Fair, honest dealing with a company that truly made us feel like they had a stake in the final product. I can't recommend them enough.

During the Covid pandemic, I called a number of roofers to reshingle a small garage, noting that…read moreconstruction was considered an essential service. They all, with one exception, assured me that they would look at the job "next week". Of course, I'm still waiting for those roofers. The exception was A2Z Roofing, who looked at the job the same week and provided a written estimate the next week. To help us decide, they provided pictures of the shingles as well as the manufacturer so we were able to see the colour and quality of their work. Within a week of accepting the estimate, A2Z finished the job and cleaned up in an afternoon. They gave plenty of warning so we could get the car out of the garage. They even cleaned inside the garage to ensure that there weren't any nails for my tires to roll over when I put my car back in the garage. I appreciate A2Z responding when others didn't and I appreciated the personal care they gave us on our small renovation.

The owner and the crew we're very friendly and they cleaned up very well. I would've given a better…read morereview however there was one place on the roof that moisture has compromised the plywood so it sags between the rafters and instead of cutting it out and replacing with a new sheet they just shingled right over which isn't the correct way to do the job. Little disappointed in that but the rest of the roof looks good