1. First Citizens Bank

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    Durham, NC

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    Urban Durham Realty - This front porch is the best!

    Urban Durham Realty

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    I had great experience buying a home with Shari Williams!…read more - It was my first time buying a house, so I asked her millions of questions. She was very patient and explained every step very thoroughly until I was comfortable enough to do it. - She took care of so many things. Finding similar real estates to check if the asking price is reasonable, creating all the documents, finding inspectors, getting quotes and such. - I bought the place while living in California. Shari made it very easy for me by going to showings and showing the place to me on FaceTime, going to the closing and such. I only flew there once to see the place before closing, but it was because I wanted to. She made the process of buying a house so easy that I didn't even had to be in the state! She's extremely helpful and friendly and I'd definitely recommend her!

    When we decided to move back to Durham we knew we wanted to work with an agency that had strong…read moreconnections to the local community. With that in mind, Urban Durham Realty was the obvious choice and we are so happy with them, in general, and our agent, Marcelle Thomas, in particular. It was not our first time buying a house, or buying long distance, but it was the first time buying a house in NC, with its unique real estate customs, and Marcelle walked us through it all with patience and grace. She listened carefully to what we were looking for, even as we knew that finding the full package - our unicorn house, we called it - was going to be a long shot. We came up for what we thought would be the first of several weekends house hunting and by the end of that first day had found our new home. Marcelle guided us through the offer, the contract, and the few hiccups with the out-of-state closing and was very responsive whenever we had questions and made sure to keep us up on where things stood at all times. Marcelle was an absolute delight to work and tour houses with. Highly recommended.

    Kearny Davis - Carolina Home Mortgage - President and Loan Officer Kearny Davis

    Kearny Davis - Carolina Home Mortgage

    (2 reviews)

    I had a very good experience with CHM... twice. When we bought our first (and only) house, we…read morestarted with an out-of-state credit union that offered us a very competitive interest rate. Unfortunately, they brought in an appraiser from Raleigh who didn't know our market and our appraisal came in lower than the offering price on the house. We thought the whole deal was going to fall through. Our real estate agent suggested we try Carolina Home Mortgage, and they made the process so easy. CHM brought in a well-qualified appraiser, a local title attorney, and talked us through the various fees. Kearny, the owner, personally handled our mortgage and was always available by phone. He explained what we needed to do at each step of the process. When we decided to refi, we went back to Carolina Home Mortgage, and they were a pleasure to work with again. Kearny made sure our mortgage was prioritized and processed before our rate lock expired and a federal rate increase went into effect. We ended up with a rate more than a quarter of a point lower than any other mortgage broker offered us. Can't recommend Carolina Home Mortgage highly enough.

    We worked with Frank Glenn at CHM, and he was absolutely amazing. Super nice guy who really went…read moreto great lengths to help us out and perform some research for us - I'd be 100% happy to recommend him to anyone in the Triangle area looking for a mortgage specialist. Bravo, Frank!

    Mortgage Choice - Come visit my YOUTUBE channel.  Fun Mortgage stuff as well as life at The Halifax Hilton

    Mortgage Choice

    (8 reviews)

    Brad was our mortgage broker for our first house, before him we visited wells Fargo and some other…read morebig banks and were disappointed as none of them catered to our situation, being self employed and all . After visiting brad , he told us he will do his best to help us out but also said he can't promise anything . In the end Brad made the mortgage work out for us and also got us mortgage rate lot lower than we expected. For us it was no less than a miracle. I am so glad we came across his website and decided to visit his office. We had just moved from new york and didn't know anyone . But after meeting brad and going through the mortgage we felt like we have made a new friend and will be recommending him and using his services again and again for yrs to come. Thank you brad helping us!!!!

    We worked with David Tyndall to get an FHA loan. He was a fantastic person to work with. He looked…read moreat multiple options to get us the best rates. Whenever we had questions, concerns, or just needed some reassurance, he was available to work with us and calm our nerves. We hit a couple bumps in the process (not his fault or the mortgage company) and he worked really hard and did the research to make everything go smoothly. He was always patient and took the time to explain every process throughout the entire process. Best part is they won't sell our mortgage to someone else so we get to keep working with him. Definitely recommend!

    Raleigh Mortgage Group - Get Approved Today.

    Raleigh Mortgage Group

    (5 reviews)

    Raleigh Mortgage Group single handedly saved our homebuying process, and my biggest regret is not…read morestarting with them. We first connected with Alayna Weaver from Raleigh Mortgage Group during the preapproval process, while we were comparing rates among lenders. We eventually got a rate too good to pass up from a large commercial bank and went with them, thanking RMG for their help. The loan process from this bank ended up being a complete disaster, where problems arose last minute over things we should have been told weeks earlier. With closing coming up, and our trust in the bank fully broken after a week of fruitless back-and-forth, we decided to get our mortgage elsewhere, but it needed to be fast. I reconnected with Alayna, who gave us a sanity check by confirming the bank was being ridiculous, and snapped into action to help us. Within 36 hours, we had a fantastic rate in hand and were set up with a mortgage processor. Each time we ran into a problem, Alayna - who was readily available via text, phone, and email - as well as others at RMG (Hayley Jackson) and the processing team (Corry O'Neill and Kristina Polson) provided alternate choices or simply solved the problem. We closed on time and have our house, and we have them to thank. There are two morals here: 1. Commercial banks won't lift a finger to help you originate a mortgage, so only apply with them if you feel lucky. 2. If you need a mortgage in North Carolina, call Raleigh Mortgage Group.

    Mike Alberico was helping me to refinance on my Raleigh home. He was able to get me a 3.375% rate…read moredown from 6.25% :-)) with less then 4 weeks. He and his assistance Kelly Gardner were prompt and professional to get me through the whole process smoothly. I would come back to RMG again and again in the future for my real estate mortgage needs. I would strongly strongly recommend Raleigh Mortgage Group to everyone out there who wants a low interest rate mortgage or a refinance on your existing home. Happy New Year ! Tam Tran

    First Citizens Bank - banks - Updated September 2026

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