Highly suspect of this company. They registered do business as an LLC in 2019 and have not filed…read moretheir annual registrations since. Also, their website is very suspicious. As you scroll down the home page, it lists upcoming shows out West and in November. The site even has a products page with drawings of "items for sale". The pictures are of a tube of lipstick, shoe, shirt, watch and a hair dryer to name a few. If this is a legitimate business then the site needs to be redone and the company needs to get current with the annual registrations.

My first experience with a medical transport company for my child and I must say that I was…read morepleasantly surprised! The service is consistent and on time. Very pleasant and skillful staff. There is a slight communication barrier, but the owner will go out of his way to clear up any miscommunication! They are very responsive and caring! Antoine was so helpful getting my son into the van as he was having a bad day. Thank you for your safe, reliable and caring service!

This is the best company i*ve every rode with, and i*ve been riding medical transportation services…read morefor 24 years. Their drivers are respectful, pleasant and helpful. Early to pick you up and always on time for my appointments. The drivers understand you may not be feeling well and always try to make your ride as comfortable as possible. No one can predict traffic, traffic accidents,or other emergency.s but they try their best to avoid them. They are well informed about your trip, and know the way to get you there, they don*t even mind if you know a shorter route lol. they*re always cheerful even though they may have had a long day, and some of you have gotten on their last nerve! I feel safe riding with this company, and no longer have the added stress worrying if i will get to my appointments or home. Thank You Rewards, and God bless it*s owner and staff!

From the owner: Reward Transportation Services provides wheelchair and paratransit transportation services in…read morePhiladelphia and surrounding counties.

Transport was supposed to pick up the client between 12 and 1230. My team contacted them for an…read moreupdate and was told they were on the way at 1:30, when we attempted to reach out at 3pm, they were no longer answering the phone. Transport did not arrive to take the client home until 5pm. When the team arrived, they appeared to be unorganized. They did not have any identifiers identifying what company they worked for such as a badge or uniform. They had a sheet on the stretcher that appeared worn, most transport companies will normally pick up a sheet from the facility they are arriving to. Most importantly they did not understand how to hook the client up to the equipment. The client uses oxygen and the team that came hooked the client up to the oxygen but did not turn the oxygen on causing the client to become short of breath immediately. This is alarming to say the least. It leads me to wonder if this company hires EMTs or just random people looking for a job. Either way, if you want a safe and reliable company, I'd steer clear of this one as they do not fit the description.

From the owner: Black, Woman Owned Philadelphia based emergency and non-emergency ambulatory transportation…read moreservices. We are currently servicing Philadelphia and the surrounding counties.

Absolutely fantastic…read more A live person answered on the first ring, was super-friendly, accommodated our special requests and confirmed everything clearly The day of the funeral we added. A stop at the cemetery and they immediately accommodated that too The price was incredibly reasonable too A FULL 5 stars +

My 91 year mother and I just waited 2 1/2 hours for Romed ambulance transport to pick her up after…read moreher PET scan. At drop off the hospital gave them a time to come back for pick up. After that time came and went I called four times and was told "they will be there in 30 minutes", then "20 minutes", then "they are on the hospital campus" twice!!!! During each phone call I gave the dispatcher our location in the hospital When they finally arrived after 2 1/2 hours of waiting, their EMT's told me that they couldn't find us because their dispatchers did not tell them where we were on the hospital campus. I told the dispatchers where we were with ever phone call. Unfortunately, our experience with Romed was infuriating and frustrating to say the least!!!

I had a different experience than the other reviewer. I needed a lift home from minir surgery or…read morethey would not perform it. The day before I called a few places, ExpressMed was flexible affordable and accommodating. Patrick gave me his cell number to make sure right when the driver would arrive. Everything went as planned. Yes the prepayment was a little unusual, but it's not like a taxi service. Based on my experience I would recommend.

On 3/22/21 I arranged urgent wheelchair transportation for my mother for a stat MRI of her brain to…read morerule out a stroke. Patrick was initially very accommodating on short notice and informed me he would make the pickup 1 hour before the appointment. He never showed. After several calls, he finally said the company that he contracts with didn't have a vehicle available to pick to my mother up. This was 10 minutes before the appointment. He knew this was a stat MRI and then offered to make the trip the following day, which was not feasible. I had to pay the fee up front, $160.00, which was done by him sending me an invoice by e-mail and me paying it by credit card through his online payment system. I asked for an immediate refund and he said he would make same. To date, 4/9/21, and despite numerous e-mails and phone calls, which now go unanswered and unreturned, the refund has not been made. We are in the process of disputing the charge with the credit card company and have filed a BBB complaint.