I have been going to Kowloon Cleaners for over 20 years. They have dry cleaned my clothes and they…read morehave shortened many pants, jacket sleeves, and skirts. Being short requires that almost everything I buy requires alterations of some kind. I have never had a bad experience here; it has always been high quality work. And they complete the tailoring in only a few days, even when I bring multiple things to be done. I am very happy with them and will continue using them.

I have used them for years, but recently they have been horrible! I brought two items there, a mens…read moredress shirt and gown. both had stains still on items when I picked them up. I took both home and were able to remove the stains. I went back and asked them to press for free since I paid for a service they did not complete and they said no. they basically charged me for dry cleaning but only pressed the items and then didn't take responsibility for it! will never use them again

First time going horrible laundromat washers and dryers are decades old they don't accept debit or…read morecredit cards on the machines you have to insert coins, which is prehistoric at this point. The place is filthy. The washer smell never again.

Very disappointed that for at least 2 weeks now there is still not hot water. Seriously, get this…read morefixed. You can afford to after the place is expensive and not kept very clean. I'm sure your animals have better.

Everything was clean and Hope was amazing. I was shopping for a laundry place. Not any more. I will…read morestick with wash stop.

Disappointed with how my curtains shrank. The owner did reimburse me the $20.00, but I can't buy…read morereplacements for $20 bucks. See photo

Businesses should make an effort to update their hours online, not just a handwritten flyer on…read moretheir door. Their change machine is busted and so are half the machines.

Good amount of washing machines overall. Very nice manager? Or owner? That helped a first time…read morelaundromat goer. Has detergent you can buy. Bring cash there is a coin dispenser

Not a bad reflection of theiir work. They do a good job, but a little expensive for me. Other…read morefolks, maybe not.

Been bringing my clothes here for nearly 15 years. Always friendly and always great service. Even…read morethough it is not on my way to work anymore, I will continue to go out of my way.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

I brought my new jeans here that I wanted shortened to ankle length. The owner was very nice while…read moretaking my measurements and also explained that they could alter it and keep the original hem, which I didn't even know was an option! The pricing in general there, I recall, was very reasonable, and the jeans turned out perfectly!

Do NOT use! Stains all over the front of a brand new gown that look like blood and was in perfect…read morecondition when I dropped it off with the tags still on it. I just needed it to be ironed due to the wrinkles from shipping. Unwilling to help at all; knew exactly what I was coming back in for and then half way through the conversation started acting like they no longer understood what I was talking about. It's unwearable!

Clean and organized business. Only downside is that it…read moreisn't a 24hr service. Definitely would recommend.

They did a beautiful job and were very helpful. My washer broke and they got back to me very…read morequickly. Opening a bag of professionally washed and folded clothes is such a pleasure. I am even debating whether it's worth getting a machine again. It's a huge time saver and it makes me very happy.

We had an excellent experience with this cleaning service for a deep clean of our home. A team of…read morefive showed up on a snowy day and didn't cancel, which already said a lot about their professionalism. They were very respectful of our belongings, worked carefully around our cat, and were incredibly kind and patient with our very curious three-year-old who kept checking in on what they were doing. One of the nicest touches was how they organized her bed, arranging all of her stuffed animals in a playful, fun way that absolutely made her day. Those little personal details really stood out. The entire team was friendly, hardworking, and thorough, and the house looked amazing when they were done. Truly a great group of people who did an outstanding job. Highly recommend.

fantastic service! Genny has a wonderful personality and made sure to do a final walk-thru to make…read moresure expectations were met.