This was my first time having Iesha Campbell prepare my taxes. I normally go to H&R Block but I…read morealways felt like they weren't doing enough for me. When I first got in contact with her she contacted me right back no waiting. Every time I had a question she would reply back to me immediately. I never had to wait hours or days for a reply. While preparing my documents I ran into a situation that had me feeling down she give me a second option that worked out for me perfectly. Thats something I felt like H&R Block wouldn't have offered me. She is so kind, sweet, polite, respectful, patience and most of all professional. I would recommend anyone to go to her. Angela Bowens

Great customer service and great rates. It was recommended by our Realtor and had my wife contact…read morethem vie email, got a quote and ended up purchasing a one year policy at at better rate than some of the competitors for the same coverage. Lori was very efficient and made the whole transaction easier than other agents that are not independent. I recommend this agency

Been getting my taxes done here for the last 3 years. Freddie Hicks is such a great accountant…read more Reasonably priced as well. Skip H&R Block, or any of those other big name tax service companies.

I cannot recommend the Taylor Agency and our broker, Katie, enough. Two months after buying our…read morefirst house, our insurance company inexplicably terminated service in December. Completely green to the process, I scrambled to find another insurer and was recommended the Taylor Agency to help, and help they did. I had a new policy within a week. Flash forward a few years, and a neighbor's dying 40 foot tree has resulted in 5 or 6 claims over two years. That insurer issued a non-renewal notice in November of 2019, claiming that we'd exceeded the number of claims without ever previously noting this limitation. Even though we had a claims history that made most insurers wary, we had a new policy within a month and avoided a lapse in coverage due to Katie's diligence and dedication. Flash forward to June of 2020, and our bank has told us that we had no insurance from Feb. '19-Nov. '19, and that they had bought a policy on our behalf and would be paying out of our escrow to cover the costs and increasing our mortgage payment to make up the difference. I sent katie the letters one evening within 8 hours received a call from her, saying she'd spoken to the bank and received verbal confirmation they were in the wrong and would be refunding our escrow. TRULY AMAZING!!

Awesome work by Hannah Kalish of Taylor Insurance Agency....we went with agency and found them to…read morebe responsive; competent and offering competitive rates for our home here in Wild Dunes/IOP.

My friend Dan just recommended them to me. Last year someone made a claim on his bond and they…read moreasked the right questions to prevent payment of a bad claim. I had insurance with The North River Insurance co and someone wanted a free floor in a bathroom I had done a few years back or they would take me to the CSLB. I said go ahead. I also said " I will pay for any and all cost including paying for a leak detection company to take a look but the damage to your existing floor is from water getting past the shower door, a little every day." Went under house twice and it was bone dry. They took me to CSLB, they ignored the required mediation and never let me in to look for the leak with my new Thermal Imagine device. My Bond Company never called me, never left a message. I got an email. They sent mail to my old address (my bad) but did not use updated address on file. I sent rebuttal, they paid WITHOUT waiting got C.S.L.B. to make a determination. Do not use The North River Co. Their parent co hired an attorney to pay out my bond. They paid more than double the cost of my contract without any professional being allowed to go take a look and asses the situation. Five Stars for Surety Bonds Direct.

Ross is a great job of taking care of me. He helped me select all the insurance I needed are the…read morecoverage I needed as well as he's helped me file claims thank you Ross.

I know this is long but I hope you take the time to read it because if Ross Berman is attempting to…read moretake advantage of me, imagine how others that may be on fixed incomes that he's writing bogus policies for and getting away with. It may seem as if I signed something before I read it but that's true at all! I was never given the opportunity to review the policy even though I made numerous attempts to do so before money was drafted from my account. I also added the complaint I sent to insurance commissioner of SC. As a single father the most important and valuable asset I have is my home. Trusting someone enough to come into my home and sell me a policy with the coverages that not only protects my investment but my family as well. That is something we all should feel secure about. Ross Berman did just that up until I signed the outline for the coverage he made me believe I was getting along with the financial agreement. Ross promised to bring the written policy back to me in a few days so he could review it with me and make sure the coverages I signed for were written in the policy. I contacted Ross for 34 days by phone, text and emails I finally received a copy of a Commercial Builders Risk Policy through email. Mind you I do not own commercial property, I own residential property that I am remodeling. Not only was this this not the policy I agreed to but in this policy it clearly states that after the first draft is made from my checking account I am liable for the full premium of the policy whether I keep it, cancel it or they cancel it. Ross pulled a fast one on me. He held this policy until one day after the first payment was drafted from my bank account then delivered a Commercial Builders Risk Policy that I've never seen and is worded to benefit the insurance company 100%. "I contacted Ross Berman of Oak Insurance about insurance coverage on my Johns Island property. I emphasized with Ross that I needed coverage for all my personal property as well as general liability becuase construction was complete on the studio and I was now living in it. I provided all the information that Ross requested (value of contents, personal property) and with that information he put an outline together and brought it by for me to review on 10/15/2015. I told Ross I would review it and get back wth him the next day because my present policy was set to expire the next day 10/16/2015. I took outline of coverage and reviewed with my finance person, and we agreed that everything I wanted covered was to be insured. I contacted Ross the next day. I signed documents and wrote Ross a check for $1344.03 for down payment on the policy. Ross took the check, signed docs and said he would get policy written and be back in touch with me in the next few days to go over and review the written policy. On 10/15/2015 Met with Ross get outline On 10/16/2015 met Ross to sign outline of coverage and give down payment Ross took the check, signed docs and said he would get policy written and be back in touch with me in the next few days to go over and review the written policy. After a few days went by and no word from Ross, I contacted him to review the policy and he told the policy wasn't ready that it takes a time for these policies to be written. So I began to contact Ross on a regular basis by phone, email, text and even stopping by his office. His response to my request for the policy was either, "it's not ready", "these policies take time to get written" or "let me call and see where they are at with that!" I contacted Ross numerous times between 10/16/2015 and 11/18/2015 to get a copy of the policy so that he could review it with me. Finally I received an email with the policy attached on November 18, 2015 at 6:17 pm, Then on November 19, 2015 Ross dropped off a hardcopy of the policy to my house but didn't have time to review it with me. Earlier that same day a representative from Bass Underwriters' Inc came by to take photos of my house. I finally receive a copy of the policy and I'm still having trouble getting Ross to come by and review the policy with me. Then on November 22, 2015 between the hours of 5:45 and 7pm someone had broke into my into my utility trailer stole tools from me.. So I contacted the police, made a report and started making list of tools that were missing. My next call is to Ross to let him know what had happened and let him know that I wasn't sure if I was going to file a claim yet or not because I wasn't sure what was taken in the robbery. At this time Ross informed me that the policy didn't cover the loss of tools. I finally received a copy of the policy exactly 34 days after I made downpayment and signed docs and one day after the monthly payment of $328.19 was drafted from my checking account did I receive a copy of the policy

Excellent communication and knowledgeable information was provided resulting in a very satisfying…read moreexperience as follows: I recently needed to transition to a Medicare Supplement Plan ASAP. Being totally "insurance challenged" I sent out multiple info. requests thru Yelp. Paul Bennett (owner) was first to quickly respond. After personally answering all my questions I made my decision. Paul took my application by phone, submitted it to the provider, I electronically signed and done. With the complexities of Insurance, EXPERIENCE with personal attention to detail is what's necessary to navigate all the different policies, rules, exceptions and requirements. Looking forward to continued business with Paul and Company.

I can't understand why 2 previous people gave this 5 star reviews. Perhaps they are employees?…read more The website promises a comparison of plans and premiums. Instead, a salesman immediately calls you to market a specific plan, isn't this illegal? False advertising? Deceptive practice? When I tried to ask the salesman about the promises made on the website he got testy, and hung up in me when I asked that he delete my phone from their database. I couldn't be more unhappy with this company.

Long time client. Every request was responded to same day. Cassie is great, but also wisely…read moresurrounds herself with a fantastic team so we always have a contact.

Inconsistent with communication regarding policies & procedures. Then when I started asking…read morequestions, it took forever to hear back & there was a complete disregard for the situation. After increasing my bill from $138 to $202.. the very next month, they increased it again to $250. Called to find out why & she couldn't give me a reason. The reasons she was giving me was the same "reasons" I was given the month before when I called to find out why it went to $202. Never in my life have I dealt with a car insurance company that was so incompetent & greedy. I was hopeful that after questioning the increase to $202 that it would come back down the next month (which I was told it would by Cassie via email) but instead it went up $50 to $250 a month. I immediately got on the phone with Progressive & was able to get the exact same coverage for only $129 per month. Ridiculous agency.