Not only is James an excellent accountant, he is also a compassionate and caring human being. Very…read moresmart, and yes, funny as well, he makes doing yearly taxes a pleasant process. He is conveniently located in downtown Newton, in his new location on Church Street, with convenient hours and free parking! Highly recommend!

Jim has been doing our taxes for years. He is very competent n knowledgeable…read more Highly recommend his services.

Mel Dennison has known and assisted my mother with her taxes for many years. As she has gotten…read moreolder, I have taken over the duties on her behalf from the other side of the country. This could obviously create some issues with the process for some accounting firms but not with Mel. He has gone over and above in assisting with the tasks that are required allowing me to have piece of mind that everything is done correctly. It really does provide a sense of comfort for myself and mother. Thank you Mel, much appreciated!

We have a son with special needs and a small business. Mel has guided us through all the twists…read moreand turns of doing taxes to get all the unique deductions documented and get us the maximum refund, which helps a lot!

I had an appointment this morning at the Newton, NJ branch to open 2 student accounts for my…read morechildren, both in High School. Upon my arrival, one of the female tellers said can I help you? I said I have an appointment with Robert at 10. She said "You do? When did you make the appointment?" This should have been my first indication that things were going to go badly, what kind of person asks when the appointment was made? Robert was standing right next to her. Despite being put off, I sat down with Robert and my children (both in High School) to open their accounts. I realized after a moment that I forgot to bring their Social Security numbers. I said let me run home and get it (I live 10-15 minutes away) he said when will you be back? I said I'm going to get them and come right back. He said I don't have any other time to help you today, it takes "one hour" to open accounts and I have other appointments". I'm actually sitting there with 2 kids and deposit money and he tells me I can't open accounts for them. This is Newton NJ not downtown Manhattan, I sincerely doubt that between the hours of 10am and 1pm on a Saturday there is no time to open new accounts. Probably one of the worst customer experiences I've had in my adult life, this is my children's FIRST TIME IN A BANK OPENING ACCOUNTS and we came out empty handed. Complete and total failure by this branch. I have a 20+ relationship with PNC that I am ready to sever entirely. No one I have told about this experience can believe they let new business walk out the door. I think that's the first thing they teach you NOT to do when you take a job involving money and investments. I will never set foot in the Newton branch again. Still debating whether or not I will try a different (and better trained) branch of PNC or move over to Wells Fargo.

I am a big fan of this bank and it's staff.The manager is always pleasant and the staff helpful…read more They also have an updated atm so you can use their enhanced services

Atrocious customer service. They don't return calls, nor report back with the information…read morerequested. They were never A1 with customer service, but now that they are acquired by Acrisure, they have hit rock bottom. They have lost my business.

Long time customer, great staff to work with. I believe Mitchell agency cares about their customers…read moreand treat us very well ! All "events" are treated quickly and fair! I've been with them for over thirty years!