Terry is the MOST helpful banker in TN! I went in last week convinced I had messed up an online…read moretransaction, but he was patient and reassuring and not only speedily solved my issue but also gave me some advice on less stressful + more secure ways of making the transfer in the future!!! I really appreciated it!

Wow, I regularly do business with three credit unions and two banks. Regions is hands down the…read moreworst. $18/mth service charge when all the others have zero charge. Went in person to close this account. Male Teller concurred on the balance, handed me the change, then handed me a stack of bills. Teller couldn't be bothered with counting the bills out in front of me, putting the bills in an envelope OR providing me a receipt. After counting the bills, I noted that it was short $25. Teller said it was a close out fee. Since no bank receipt was provided, no way to be sure that Regions incurred the fee or the Teller just pocketed it. Regions bank account opening docs do NOT disclose a $25 close out fee.

I did some banking first this morning here and then a bunch of other errands. Somewhere along the…read moreway, I misplaced my debit card. I called them and they told me to stop by any branch and they could reissue a new one immediately. That is some pretty great customer service!!

From the owner: Knoxville TVA Employees Credit Union started in 1934 with just five Members and an idea to make it…read moreeasier for everyday people to borrow money. Since then, we've grown our family to over 250,000 Members across seven counties in East Tennessee, and we're still guided by our founding statement: People Helping People, Members Helping Members. Our mission has always been to help YOU grow financially. We continue to be a sound place for you to save and borrow. As a not-for-profit, we have competitive rates, great Member perks, and community projects. Whether you want to open your first checking account, are looking for a home or auto loan, or are ready for retirement, our friendly staff and many financial services can help you reach your goals!

Will probably move this after we move to TN. Coming from OR and a credit union. I've checked this…read moreout and you pay much more on savings etc. accounts. I am looking forward to working with you.

The employees here are so helpful. I also have an account at…read morea credit union. The difference in my experience between the two is like night and day. Calling the credit union involves going through a phone tree, and waiting on hold while listening to a recorded message telling me that my call is very important to them. When I opened my account at the Lenoir City bank they told me call the branch if I had any questions. I recently had a question, called the bank, and the phone was answered immediately by a person who question. Someone else overhearing my phone call couldn't believe that I'd called my bank and already had an answer. He remarked he'd still be dealing with the phone tree at his bank. I use banking app for here and the credit Union. The credit Union's bill pay app is harder to use and I'm unable to access it sometimes. Region's app is easier to use and checks I deposit online are available to use sooner than when I use the credit Union.

Tom Davis, Vice President of SunTrust Bank in Farragut was so rude and unhelpful. He actually…read morebarked at me for asking a question! William Wollaber and Daniel Route are very courteous, professional and helpful. They saved my business for this bank, so far, anyway.

http://www.denverpost.com/2016/12/20/bank-overdraft-fees/ My…read moreletter to Sun Trust I STRONGLY SUGGEST YOU READ THIS ARTICLE AND I PROMISE YOU I MADE MY COMMENT HOW I WAS OVERDRAWN BY .49 LESS THAN ONE DOLLAR AND SUN TRUST GAVE ME A 36.00 FEE NOW MY ACCOUNT BALANCE IS -36.49 WHICH $36.00 IS SUN TRUST'S OVER DRAFT FEE ON -.49. No surprise TN voted for Trump! The CFPB has said it wants to tighten regulations on overdraft fees next year, an initiative put in doubt by the results of the 2016 presidential election. Donald Trump's supporters have criticized the very existence of the agency, let alone its enforcement powers.

Great place ! very helpful and the ladies inside are so sweet. highly recommend this location:)read more

I am doing some banking today. The ITM lanes here are so easy to go through. I never have to go…read moreinside anymore. The tellers were nice, it is just so much more convenient to use the ITM lanes.

I am doing some banking today. This my favorite BOA location. It is easy to use their ATMs inside…read moreand outside. I have not found the tellers inside to be overly helpful or kind, but we have had some fraudulent charges on our credit card in the past and I guess it was the (loan officers) that have gone above and beyond to help us. As long as I don't have to deal directly with the tellers, I am always pleased.