I came in for the first time the other day because of MLB Mondays, a program where you get a free…read moredrink on Mondays during mlb season if you sign up. It was so much better than I expected! I expected a small coffee counter and to be pressured into Capital One banking services, neither of which were true. The staff were next-level friendly, and seemed like they genuinely enjoyed being there. They welcomed me when I walked in, and told me about the drink specials and other amenities at the cafe such as reservable spaces (only for capital one cardholders) and events! I got a cherry vanilla iced matcha latte from the spring menu. It was good and the presentation was nice. It was extremely sweet, so I'd get something else if that's not your thing. They told me that the summer menu focuses on blueberry and ube, so I'll definitely have to try that out! It was somewhat crowded, but there was plenty of seating and outlets. This is the perfect place to get a good drink, get some work done, and even get banking errands done if you're a capital one customer. Plus it's right on las Olas, so it's a nice area to walk around or visit other shops. Such a great find!

My fiancee wanted to stop by here to try their coffee. We weren't expecting much since it's a bank…read more But we couldn't be more wrong. Capital one cafe has surprisingly good flavor coffee. They use a verve brand and it was to our liking. They also offer 50% off if you pay with capital one credit or debit card. They also have some food items and they were pretty decent too. I would recommend this place to more people to try. Yes, we will definitely be back for their coffee again in the near future. Located in las olas, you would think parking will be crazy but it was actually not hard at all.

I had to take a moment to share the wonderful experience I had at InstaLoan. As a multiracial…read moretransgender woman of color, I'm always mindful of how I may be treated when I walk into places of business and move through the world. Rashida and Helene were absolutely amazing. They greeted me with kindness, respect, and truly exceptional customer service. I'm deeply grateful for the way they assisted me. Experiences like this mean a lot, and I never take them for granted. Love, Peace, & Blessings... Rajee Narinesingh President, TransSocial / Mayfaire Medical Board of Directors | Transgender Activist, Actress, Spiritualist, Author, Show Host, & Reality TV Personality

Helene was fantastic! Knowledgeable, professional and literally quick on her feet. She was greeting…read moreand helping multiple people at the same time! Wow! One of the best Manager's I've seen in action.(Second only to my own, of course, and that says a lot...) I was going through the application process when my phone died. Guess who had a solution to my problem, yep, it was Helena to the rescue. What would have been a "see you next time", turned into, a "let's work with this". I appreciate her work ethic and customer service, it was a delight to come into the store. Can you make her a general manager to train other stores how to deliver customer service?

Back to visit Marie, who was pleasant and helpful as last time. Went to try & avoid a $12/month…read moreaccount fee. Bless their hearts, if you keep a $1500 balance, on which you will be paid .01% interest, they'll wave the fee! Amazing to me how little customer traffic there seems to be at this location.

5 Stars I would give it 10 Stars if your rate that way: BEST CUSTOMER SERVICE AND KNOWLEDGEABLE…read more STAFFFIVE STARS VERY CARING AND A PLEASURE TO WORK WITH. I will continue to advise all my neighbors and friends to go to this Boca Raton branch for all their financial needs, They are the BEST!!! Barry Powitz, Boca Raton,FL March 11,2025

Really bad service! Also the front door doesn't close right…read moreso it is warm in there , I could ignore that but I was not treated well at all

BoA branches are usually pretty similar so reviews don't change much excpet for accessibility and…read morestaffing. I rarely visit branches these days but BOA is one of my banking spots that usually have me visiting the branch. It also seems that BOA is continuing their branch consolidation. Happily this spot is not far from me. This spot is right on the corner of University and McNab and they have their own lot. It is very easy to access from either side and it's an easy in and out. It's also very accessible for all with the long ramp here. My only current issue with banks theses (I am a former banker) is that they working with fewer people in their branches as so much information is available on-line. The issue is that i'm at the branch because the information I need or task I want to complete cannot be done on-line. The branch staff is extremely courteous and very helpful. It is a pleasure to come in here and always want to complement the staff on a job well done, especially during these very challenging times. KUDOS to the team at Bank of America Financial Center

They young man at the counter (brown dreads, tall), is super professional and nice. I prefer them…read moreover AMSCOT to be honest.

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I've had an account at the South Atlantic Federal Credit Union for over 33 years. There is nothing…read morein the financial world like private banking, and that is the experience of all members at this bank. Small personalized appreciative and responsive banking for the little guy in this day and age is all but unheard of. If you're eligible I highly recommend you open an account.

I give this credit union 5 stars! This experience as well as the last has been nothing but the…read morebest. Great customer service! Julia is great with the paperwork and explaining everything. I have and will continue to use this credit union in the future.