Don't know to much about the rest of the hospital but the labor and delivery department I can't…read moreeven put into words and won't try to. But I will tell you this their CARE, ATTITUDES, SERVICES, and HOSPITALITY Cannot be beaten. We took a tour and done our research to find a place to bring our baby into the world and I don't advise you look any further. Absolutely amazing labor and delivery staff, cleaners, doctors, the whole department is indescribable!!!!!!

Currently on hour six in the ER waiting room, with no idea how much longer it will be. They didn't…read morehave enough seats for all guests and the vending drink machine was only taking cash, as the card reader was unable to work. ~~ Update - we spent a total of twelve hours from start to finish. If you have an emergency, you are better off going to Grady or the legacy Emory location. That said - the surgery center is outstanding, minus the waiting room part (but that's really any hospital, I guess).

Hannah, who ALWAYS answers the phone, consistently provides exceptional customer service every…read moretime I call. She is always friendly, professional, and genuinely willing to help. She takes the time to answer my questions, makes sure everything is handled correctly, and always leaves me with a positive experience. It's clear she cares about the people she helps, and her kindness and professionalism never go unnoticed. Hannah is a tremendous asset, and I truly appreciate her outstanding service!

I have been going to the medical center for approximately one month.Every single person that I…read morehave come in touch with has been extremely polite, friendly, helpful and professional.I have been greeted with warmth each and every visit. The doctor and both of the physician assistants that worked with me have been exceptional. I am new to Atlanta and very grateful to have been recommended to this medical center .

Quite frankly, I wouldn't send my dog to this facility. Never in my life have I encountered such…read moreignorant, ghetto, uncouth, uneducated staff members mainly receptionists in my entire life. Georgia is plagued with these types. As for taking care of patients, the purple team or mental health doctors are the slowest responding, dismissive doctors about looking into or ordering tests after obvious signs of illness us present. I know because I've been dealing with the doctors, multiple doctors for years for a Veteran under my care. I'm watching this Vet deteriorate mentally. He presents with signs of dementia yet it has taken 1.5+ years to get a GD brain scan, and more years than that to order blood work to see if there is any evidence of plaque (p-Tau) none ordered to date!. I had to finally get that test for this veteran outside this facility, to no surprise, it was positive. My suggestion, get outside consultation and medical care because this place is nothing more than a death waiting list station!!!

The communication between "Eligibility and Pharmacy" is AWFUL! To go back and forth between the…read moredepartments because the Pharmacy could not see my particular prescription (Eye Drops) is not good for the patient. It is EXHAUSTING to go back and forth between the departments at this particular VA! I was totally "DISAPPOINTED" in the service I received. VA...Please DO better! Thank you!

Recently I went to the Sycamore St. unit in Decatur per my job for blood work and a basic chest…read morex-ray. Immediately receiving a negative comment from the 'desk person' about the relevance of my chest x-ray. She informed me that I would need a reason for the xray. I didn't argue, sitting down waiting for the lab work. While waiting, I could she her mumbling to another person who seemed to be of some authority, as that person looked at me. I paid this no attention. When I finally got into the clinic, I asked the lab person for a supervisor to discuss the xray. The lab person stated I was going to receive the xray after all, which was accomplished, and I left the clinic. Two weeks later my manager asked me about the lab work and xray. I gave her the date that I went to to the Sycamore St. unit. I followed up with my manager a week or so later and she said the unit had no record of me being there. CLINIC VINDICTIVENESS? GO FIGURE! IT HAPPENS. (Davita, Inc. customer).

Literally the worse medical service I've ever received. I've been having a tension migraine that I…read morecannot shake. Instead of going to the emergency room my physician suggested I try urgent care. I went here and filed out forms waited in the waiting room for a bit. The nurse told me the doctor won't see me because they don't have anything for a headache. I know it may sound like a joke to most. Imagine every time you stand up you feel like falling down because the headache is so powerful. The fact that no one offered to check my vitals. No one offered to check my other symptoms such as dizziness and lack of appetite. Imagined if I walked out and passed away in their parking lot because a migraine headache wasn't serious enough to be seen. My blood pressure could have been high or anything. Never again thank

Excellent place and top of the line providers. I have my PCP and neurologist at this location. They…read moreare great physicians !

I'm actually sad to write this as I love my Doctors, the pharmacy, etc. This is targeted at the…read moreappointment settings/cancellations, etc. My attempt at cancelling/rescheduling was an Epic Fail. Contacted the appointment # 404-365-0966 as I'm feeling pretty miserable today with flu/covid type of symptoms. My appt was with my Dermatologist and set for 2 pm. I called at 8 am. I explained that I would rather not come to the appt due to getting others sick & could I reschedule. She explained I would be charged the cancellation fee of $25 for the late notice. I asked her if they prefer that I spread germs to innocent bystanders? Even if I were to wear a mask and disinfect my hands, we all know these viruses, Covid, Flu, etc. can easily spread like wildfire. A bit concerning... I think of the people (senior citizens, children, people that are already terminally ill, etc. being there) and me bringing in germs. Yes, I know it's common we pass germs in hospitals, etc. but if we could take into consideration of others, maybe we wouldn't spread it so quickly & effect others, just saying. She never answered the question by the way. Basically they want that $75 copay & do not care that I'm spreading germs or that I feel miserable right now. They're going to make money either way, whether it's my measly $25 cancellation fee or the $75 copay. Very disappointing KP and I didn't realize you were so greedy. Your marketing dept likes to elude that you actually care... Actions speak louder than words right? I care so I'll pay your little $25 cancellation fee to help others out. Shame on you & your unsympathetic policies.

I have been a patient of Dr. White-Williams for over 10 years. Her wisdom and sincerity are…read moreunmatched, elsewhere. Great bedside manners, listens with intent, take in all of your concerns. When no other doctor could determine my unknown illness, Dr. White-Williams remained devoted to finding the root cause of my symptoms (didn't focus just on the symptoms) and discovered the cause. great staff, office is always tidy and clean.

Dr White-Williams is such a thoughtful, considerate, caring and wise woman. She asks questions and…read moreactually listens to me! Dr Williams compassion and sincerity is rare! I was referred to her several years ago and I gladly travel from south metro for her to this day! BTW her staff is just as amazing. I love Susie to pieces, she brightens any room with her beautiful aura!!! They are the best choice for comprehensive primary and OB care!!! It may be hard to get an appointment but Dr Williams is worth the wait!!!

Really friendly crew, when I came in Angela greeted me and she is hilarious honestly. She made me…read morefeel comfortable and gave a motherly vibe. Everything was clean and you could tell they really focus on the patients. I was nervous about everything, but Dr. Rausher has been doing this for a while and I could tell he was knowledgeable and appreciate his treatment plan for me. Location is convenient and I'm glad I was recommended.

I was very impressed with the professionalism executed by the staff and doctors at Atlanta…read moreEndoscopy Center. I'm especially pleased with the administrative as they displayed exceptionally high emotional intelligence upon scheduling my follow up appointments.

*** 1/2 I have been…read moregoing to Safe Passage since early 2010, when I was getting the preventative shots for an East Asia family trip. The nurse practitioner who consulted with me listened carefully, decided what vaccines I needed and gave concerned, impactful advice. There was one funny moment: "Do you expect to be sexually active during your trip to China?" "I hope so," I admitted. "My wife is coming with me." And the nurse, Tung, gave me all my innoculations smoothly. Parking is convenient and cheap in nearby pay garage. I received a prescription for Cipro, Hep A and B vaccines (each in two stages), typhoid (oral), tetanus, and H1N1 that day and over the next two years. Cost has ranged between $80-125 per follow-up visit/innoculation. Hepatitis--the disease, not the shots--is truly scary. I had minor reactions to my hep vaccinations which is common. I'd rate Safe Passages higher but for two things. First, I've never been seen on time, despite the brevity of my visits, and how early my appointments were in the morning. It takes a whole four minutes to get a shot. Second, the payment process, which is pointedly up front and always in cash, could be handled with a little more grace. I believe this is largely a cash practice. Treat your patients as if they are good for the money.

I have been coming to this clinic for years and have always found the staff to be helpful and…read morefriendly. That is until my most recent visit when I needed prescriptions for a trip which required me to take medication. I happened to mention to the receptionist that I wanted to talk to the nurse regarding my need for the medication, and she told me that I couldn't ask questions because that would require a consultation fee of $58. In all the times I have visited the clinic, I have never been charged extra to inquire about a prescription and they have always been very helpful. Two days later I called to ask about an alternative medication and the nurse I spoke with was extremely rude. I'm not sure what warranted the change in atmosphere or policy, but it definitely will make me rethink whether they will be my choice the next time I travel.

I'm very disappointed with how billing was handled at this provider's office. I'm a Medicare and…read moreMedicaid patient with QMB coverage, which by federal law means I should not be billed for Medicare cost-sharing. Despite this, I was charged twice for services that should have been fully covered. I understand this may have come from incorrect information passed to the billing department, but it's still unacceptable. Patients who rely on QMB protections shouldn't have to fight to be treated fairly.

They do not warn of the large bills that will follow the procedure despite several attempts to…read moreinquire about charges!