I was unfamiliar with Availa Bank but needed a seperate bank for my business. I walked in and was…read moregreeted promptly. Very friendly and understood my needs. I'm glad I chose Availa Bank located at 117 Pearl St in CoBluffs. This bank used to be CBSB so I was familiar with the location.

I called ahead to open an account at Availa Bank at the Madison Ave in Council Bluffs. The Lady at…read morethis bank was dismissive toward my request for new account opening information, and seemed to be bothered by my inquiry. She came off as arrogant and aloof, so I decided if I was going to be "put off" in the initial account sign up phase , Im sure that I wouldn't be treated any better when they actually have my money in their bank, so I did not open an account there. I need a bank who at least 'acts' like they care about your customer experience.

There's no bank better than a local bank. Everything is done at the local level and you know all…read morethe staff and they know you even if you're just walking down the street. The fees are low and they're very versatile on what they have to offer. They do mortgages, banking, investments. They handle new construction loans, existing mortgages, personal loans, car loans. They're quick and easy to work with. The staff is very consistent and some of the staff have been there more than 30 years so they know what they're doing and they love what they do. The new remodel in their old building is so beautiful but looks aren't everything. It's the whole package that makes the bank so awesome. Once you work with this bank, you will never go to a national bank ever again. You will appreciate the service they give you.

From the owner: Specializing in: - Banks…read more- Loans - Mortgages - Commercial & Savings Banks - Real Estate Loans

Simply the very best bank on earth. Extremely friendly I'm…read moreout in California for a while. Had a problem with another bank. Pinnacle stepped in and helped me out. Also Lost my bank card. They sent one overnight with no charge. I have been with this bank for 25 years. There is not a better bank on planet earth Period. In 25 years I have had perfect service. Thank you Arthur K

I have banked here for several years, and it has been a great experience!…read more I don't live close to Bellevue, so I don't come in very often. Every time I do, there is a short line that moves quickly. The customer service is always great, they are always able to fulfill every request! I often call in advance, to make sure I can get what I need, and it is easy to get a hold of a representative over the phone as well. The inside of this location is nice and quiet, and professional. There are bathrooms, which are kept clean. Overall, I've had a great experience banking here, and have you even found the best rate for my mortgage a few years ago! Highly recommend banking with NFCU.

Thank you "Heidi" you were so nice, friendly, approachable..yet professional! I was so impressed by…read moreyour thorough presentation on my nephew's account ..he left there feeling confident and thankful for your patience..you explained all his benefits and process in a very understandable way..the credit union was very inviting and relaxing ..the quality of the service was a 10! Thank you so much!