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    Pinnacle Bank

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Suzanne Reed - eXp Realty

    Suzanne Reed - eXp Realty

    (1 review)

    West Omaha

    Suzanne was amazing. We were searching for a buyers agent, but the only recommendations that we got…read morefrom acquaintances were of people NOT to use. In the end, a friend of my mom's recommended Suzanne and we could not have been luckier to have her represent us. Below are just a few of the words that describe our experience with her and what to expect for others that choose to work with her in the future. Patient. As first-time homebuyers, we didn't know the ins and outs of buying a house, but Suzanne did and she patiently walked us through the details and explained everything in terms we understood. She never laughed at or blew off our questions and addressed everything we had concerns with until we closed on the house. Helpful. We never felt as though we were being pressured into any specific home or time-frame. She only showed us homes that we were interested in and stood to the side as we walked through each home. She would point out specific details that she noted (both positive and negative), but these were always made without bias. Further, she would listen to our conversations and subtly take notes on our comments so that she gained a more refined view of what we liked and didn't like. She would sometimes bring these things up when we were looking at other houses (e.g. "I remember you said you liked crown-molding" or "This house has those same low ceilings that you didn't like in the previous house." It was great having someone remind us of these thoughts, as we were looking at many houses per day and she helped us put each one in context with the others. Fast communication. Text, email, phone, you name it. This is incredibly important given how quickly the housing market in Omaha is. We would send her houses we wanted to look at, and oftentimes within an hour she would have appointments scheduled. On many occasions, she was also very persuasive with the sellers/seller's agents and we were the first to see the newly listed houses or were able to walk through them outside of the hours listed for availability. Punctual. Suzanne was always on time for any meetings we had with her. This saved us a lot of time as we weren't waiting around before appointments. Further, it shows an immense amount of respect towards her clients that she puts so much effort to follow through with all of her promises, big and small. Motivating and optimistic. We had trouble finding homes we were interested in around the time of our visit, but she kept sending us options and encouraging us to keep looking. Further, when we got outbid on the first home we had made an offer on, we were devastated. Suzanne really worked hard to lift our spirits and get us back on track. Without her, we no doubt would have went home empty handed and ended up renting for several more years. Incredibly likeable. Suzanne is an absolute pleasure to get to know. She is professional, yet extremely personable. We frequently had conversations about our families, careers, hobbies, etc., which really helped us to maintain a positive attitude and keep us from getting overly stressed. The fact that we genuinely liked Suzanne as a person made spending so much time with her easy and the whole house search that much more enjoyable. Experienced. She gave us great advice in making offers and negotiations that were specific to the Omaha market. Further, she always gave the caveat that she wasn't telling us what to do and that it was our decision on how to proceed, meaning there was never any pressure to do anything we weren't comfortable with. Connected. Suzanne has many connections within the community with various contractors and inspectors. She always knew of good people to hire with reasonable rates, and would shop around for us if someone came back with a quote that seemed a little too high for the service. When our mortgage lender (who was recommended independently by a friend) found out we were working with Suzanne, his face glowed and he said "Oh, Suzanne is great!" Committed. We were only able to visit Omaha for about 5 days and Suzanne spent nearly every waking moment of that time with us or in communication with us until we found a home. She was absolutely fantastic in understanding and working with our time-frame. I honestly don't know how people are able to purchase houses without a buyer's agent that works this hard for the needs of their client. In the end, we found our dream home and could not be happier!

    From the owner: As a real estate professional at eXp Realty, I understand the importance of working with an agent…read morewho will have your best interests at heart. That is why I believe in customer service above all else - believing that every individual deserves my full commitment and loyalty. I realize that buying or selling a home can be an overwhelming and emotional experience, and is a big decision in your life...not something to leave to chance.. My expertise and family-oriented style will help you every step of the way.It is my goal to educate and assist people in the home selling and home buying process. I pride myself on going above and beyond expectations, earning the trust of each client. I love helping people with their real estate needs, whether it's marketing and selling their home, or finding their dream home! I appreciate you considering me for your real estate needs and look forward to meeting and working with you!

    McQue Capital

    McQue Capital

    (1 review)

    Derek with this company was unprofessional, not helpful and over all a bad experience.read more

    From the owner: McQue Capital offers specialized Allstate business loans and Allstate TPP loans tailored…read morespecifically for Allstate Agents who own their book of business. Our Allstate TPP loan products provide Allstate Agencies the opportunity to expand their business, invest in technology, acquire another Allstate agency, pay off debt, hire top producers or employees without risking your Allstate book of business or your personal assets. Unlike a bank or other Allstate insurance agency financing company's, our Allstate Agency TPP loans have no requirement to pledge your primary residence or personal assets as collateral for the loan. This keeps you protected while allowing you to gain access to additional cash to grow your Allstate agency. Your personal financial situation (e.g., credit score, personal assets, bankruptcy) is not the sole factor used to determine your credit worthiness. We understand that Allstate agency owners most valuable asset is their book of business and we can approve your Allstate agency loan regardless of your credit score or personal financial situation. If you're ready to grow your Allstate agency and need funding, you don't have to risk losing control of your agency, your client relationships or your personal credit. You can borrow against the future commission stream from your Allstate book of business and make the most of your Allstate TPP value.

    Benjamin Smail -  Better Homes & Gardens Real Estate - Staying in touch with past clients is so important!

    Benjamin Smail - Better Homes & Gardens Real Estate

    (8 reviews)

    West Omaha

    Before I selected him as my agent Ben spent 15 minutes on the phone with me answering questions…read more Ironically, not only was he the first person I happened to call but of the 8-10 agents he was the only one who answered the phone (and one of only 2 people to call me back). That early interaction was representative of the communication and patience Ben showed throughout the process. We were fortunate enough to have our offer accepted on the only house we looked at. Despite how quickly we found the right place, Ben was right there to help us through the offer process, inspection, finding a plumber to check on an issue discovered during inspection, all the way through close. He was responsive when I had questions and I always felt like I mattered regardless of how many properties he showed us. I highly recommend Ben to anyone who needs a real estate agent.

    Ben was fantastic. I've heard stories of other realtors not returning calls, barely doing work,…read morebeing unreliable on weekends, etc. The first time we met Ben, he sat down and explained the entire home-buying process to us, which was daunting, but he let us know he'd be there to help the entire way, and he was. And he recommended we meet with several other realtors to make sure we were working with someone who was a good fit for us! How many people recommend you meet with their competitors?? Any time, day or night, weekday or weekend, even over a holiday weekend, Ben was always available to show us houses he had found or we had found. When the time came to put in some offers, he walked us through step-by-step and helped us along. He even came to our closing paperwork fiesta and explained each document to us. And he told us, now that we're in the house, to feel free to keep asking questions (anything weird with the house, contractors, etc), even though he knew that was a big risk with how many constant questions we would text him during the buying process (which he always replied to very quickly and in a friendly and knowledgeable way)! We really appreciated Ben's help and if we ever need a realtor in the future, Ben will be the guy. Easily the most friendly, helpful, knowledgeable realtor we've ever dealt with, and we definitely couldn't have bought our first house without him! How often does a realtor become someone you consider a friend? Because that's what happened here. Thanks, Ben! Update: It's now been two years since we purchased the house, and Ben is still a part of our lives. If we need recommendations for contractors or anything, he's there. He sends us birthday cards and treats, keeps up with our home improvement projects, and sends us "fall homeowner reminder checklists" (remove your hose, flush your sprinklers, etc)! He even gave out whole pumpkin pies to his clients for Thanksgiving one time! We recommend him to everyone we know.

    Pinnacle Bank - banks - Updated June 2026

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