This particular branch, and the folks who work there are terrific. I've received only the best…read moreservice and advise while doing business at the branch. I have other accounts at other financial institutions and, by comparison, visiting this branch is always a positive and pleasant experience.

Free checking account without charging you for it. HELL YEAH, I'm a fan of this bank. Plus the…read moretellers are super nice and helpful. Skip BofA and Wells Fargo and open you an account and save money. Big banks suck, in my opinion. Give your banking business to a hometown local bank instead.

I just wanna come here to say thank you. Thank you to the online right rep that chatted with me…read moretoday and the rep I talked to in person after they charged me fees for purchases I didn't authorize. If not for your condescending, patronizing attitude, I wouldn't be looking for a new bank or credit union. I don't know why I haven't already changed Banks. Maybe it's because after my husband was killed, it felt really heavy to close this account we had together. But today I decided to not do anymore business with them. I have had this same type of attitude from almost everyone I have had to deal with at this bank over the last several years. First of all, they offer little evidence that they really care about people and take it a step further by treating you like a disobedient little kid or a criminal trying to pull one over on them any time a problem comes up. The attitudes are just too much. I wish I could be a fly on the wall in their corporate trainings to see how this approach to customers is perpetuated. This week charged me fees (again) for things I didn't charge EVEN though i signed multiple documents over the past 8 years asking for them not to pay if there isn't money to cover it in the account. You know what she told me? WE DIDN'T PAY IT. We honored your agreement. We just charged the fees!!! Wow! On a call about 2 months ago, I had a lady tell me I was lying about signed a document that was also supposed to prevent charges and fees from overdrafts. I asked her to review the account and LO AND BEHOLD IT WAS THERE. Did she apologize??? NO! I challenge Allegacy to review this call specifically! Or all the calls, honestly. Today took the cake. Again, fees charged for charges I don't even recognize. I was told I have to sign documents stating it wasn't my charge and wait for the bank to reverse the fees. The bank put my account into the negative with fees from charges I didn't make AND told me I need to deposit more money to cover the fees THEY charged because, if their fee reversal process hasn't completed in 10 days that I will face more charges from the bank. For charges I didn't make. The reps their talk over you, interrupt you (5 times in the call I made a few minutes ago), talk down to you, and treat you like a criminal regardless of the situation. It really seems to reflect the corporate culture of the credit union. Find another bank or credit union. They offer nothing special at all that makes their credit union worth doing business with. FIND SOMEONE ELSE TO BANK WITH. To be honest, their checking and savings account rates are really low. There are so many high yield checking and savings accounts these days, find yourself a bank that you will benefit from and that treats you with respect and, most of all, that they WANT YOU AS A CUSTOMER.

From the owner: From financial education and local partnerships to volunteerism and reinvestment, we focus on…read morestrengthening the places where our members live, work, and build their lives--today and for generations to come.

Heather Fernandez, at the Clemmons branch, always does an excellent job for me with all of my…read morebanking needs. She is pleasant, prompt and thorough. Melissa Smith, the branch manager, recommended her to me. Melissa has always pointed me in the right direction.

I've always had excellent response and customer service with Allegacy for the 6 1/2 years in which…read morewe've been a customer. That goes for our branch at Peace Haven as well as through Facebook. Phone is a little more off and on, but that seems to be the case with many companies right now.

We stopped in this morning for a notary appointment which we had made via the Wells Fargo app…read more We arrived a little early and went up to the counter because we also wanted make some changes to our debit cards. We were told we should have a seat and they could take care of everything for us. After a short while, Holly reached out to us and said she may be able to help us. She helped us take care of everything we needed. We shared with her our bad experience at another local Wells Fargo location and she conveyed her apologizes even though she had nothing to do with our experience. She is a true believer in the overall company not just the branch she works for. Overall this was a great experience, we feel, primarily because of Holly. She is an amazing asset to Wells Fargo. We hope we can always work with her when we visit.

Great bank! Great location! Friendly service and great advice on many financial questions I've had.read more

They tell you everything is taken care of, no debts or payments on total loss issues...but then two…read moreyears later you get a debt collector saying that you owe money and harass you. haha. f these guys

This business is the worst ever. They take forever to deposit your paycheck. Don't expect it at…read moremidnight like most banks and credit unions do it might in your account the day it maybe by 10 or 11 am and really don't expect it early that won't happen. Stay away don't risk it

We as a family have banked at this bank for over a half a century, and they are a trusted…read moreestablishment in the community. The only issue I had with them was over a year ago almost we did some business and they called my husband at home to ask him. What kind of work do I do because they didn't know me they've always seen my Husband and I felt that was a very disrespectful act after we completed lots of paperwork there to handle a business transaction. I felt that they could contacted me if it made a difference, which it did not make a difference for them knowing what kind of work I do. I felt racially profiled. They've even called my husband to verify a check he a given to me to cash to assure that he had given me a check and I wasn't stealing from my husband I don't know if that was security reasons or what... So I'm watching them as well....

i have a house loan, cd's and piedmont federal is a greedy bank…read more i can't wait till i can take my cd out

We needed to deal with banking issues after the death of a family member. This branch, especially…read moreJared Goldsborough, was helpful, kind, and provided all of the information we needed. Our experiences with other branches of Wells Fargo has been varied, but Jared, Charles Mayfield, and the rest of the team stood out for their willingness to answer questions and accomplish what needed to be done.

I had an appointment and apparently that doesn't mean anything. I was seen almost 45 min after…read moreappointment. Many people were turned away unless they had an appointment. I would definitely make an appointment but you don't need to show up on time. This is what you get with big banking.

Service is a little slow here for business bankers, but normal lines seem decent. Has a double…read moredrive-thru for ATMs which is appreciated and is in an older part of town next to I-40. Was my go-to BoA if you live off Peters Creek.