They charge top dollar so you'd expect top service but it was not the case. We were manipulated…read moreabout pricing and were not given useful information about our options, so we went without any grave liner or vault, not having any idea what they were for or, in the case the liner, that it even existed. Also their staff got huffy with family members on more than one occasion. At the out of town gravesite they showed up an hour early and made a phone call asking Where are you? On the plus side the flowers were nice and they did handle the technical details well. For the money I just would have hoped for a more consistently respectful and honest approach overall.

My husband and I went to visit my mom on Mother's Day, 5/10/20, at the cemetery. Prior to the…read moreservice, I purchased faux flowers with the desire to have them on top of mom's casket and remaining on top of the casket when buried. My friend put the flowers together. Everyone knew what I wanted and that was to leave the flowers on top of mom's casket when buried. He delivered them to the funeral, prior to the service. Forbis & Dick helped him bring in the flowers and displayed them on top of her casket. They looked beautiful. At the chapel service, Forbis and Dick confirmed with me what I wanted with the flowers and that was to remain on top of the casket and buried with her. After the service, we went to the cemetery. The flowers were on top of her. At the end of the funeral service at the cemetery, Joseph (Joe) Trippodo, Funeral Director/Manager, came up to me to confirm that I wanted the flowers to remain on top of her. I said yes. My husband went back over to Joe, to follow up with this request and confirmed what I wanted. Joe understood. As I, along with my husband and in laws were walking back to the car, my in laws asked, are they leaving the flowers on top of her? My husband and I said yes. Everyone knew what was supposed to happen with the flowers and that was to leave them on top of her casket when she was buried. That didn't happen. After Mother's Day, I called Forbis & Dick. I left a detailed message with the receptionist. She said Kevin Matthews, Funeral Director, was in charge of my account and he would call me tomorrow, Tuesday. He wasn't there Monday. I waited until 4:30pm for someone to call me on Tuesday. So, I called. I spoke with Kevin. He hadn't received the message but then he said oh it seems like he had heard something about that. He asked me if Joe had called me? I said no. He said he looked through his file and didn't see anything. I said there wasn't mention of this at the time the funeral was arranged. It was after and I was very clear. I told him what I wanted about the flowers. He said I don't think that's going to be done for something like flowers. He said he was not going to be involved anymore and Joe would call me tomorrow, Wednesday. Joe called me on Wednesday. I told him what I wanted. I was very detailed. Later, I emailed him pictures. I told him that he was the one that came up to me for clarification of what was to happen with the flowers. He said he didn't remember. He said that quite a lot. He said he'd have to look into it and call me back. He called Friday afternoon. He said they could make a donation for the amount of the flowers. I said I only want one thing. I kept repeating what I wanted over and over. He said usually the flowers go on top of the tombstone or grave, not on top of the casket. I wanted what I asked for and confirmed multiple times. He said if it was something simple as laying on top of the casket, I said they were on top! Why were they moved? He said well we were there when the city was there. I said then why did you allow them to move the flowers when you just confirmed with me they would stay on top?! He said he didn't remember. Again, Joe said this a lot. I said these faux flowers were bendable and could easily go in the vault. He said he could have the owner of Forbis & Dick call me. I said that's fine. Then, I proceeded to tell him this was not the first mistake they've made. I said I even told you about this mistake when my mom and I met with you on 11/22/19 when she picked out her casket and vault. I said, when my dad passed in February 2004, during his service, I saw at the cemetery my dad's last name was spelled wrong on the vault name plate. He had a hard time understanding and following this. At the cemetery, I pointed this out to Forbis & Dick from the same location on N. Elm Street. I said this needs to be corrected before my dad is buried. They said very quickly. Oh, that's an easy fix. No problem! I even remember at the cemetery for mom's service hearing my brother in law saying something about the incorrect spelling of the last name on the vault plate to my mother in law. She said, they fixed it. Joe said, that takes time to have that re made. That couldn't have been corrected before your dad was buried. I was extremely unhappy. Can you imagine being buried with the wrong name?! To this day, I have not heard from the owner. When I hired and paid for what I thought was a professional company, I did not expect this shady, unprofessional and unethical service. After my mom's service, I was at peace at the beauty and love of her service. I am writing this because I do not want anyone else to have to overlook this emotional hardship along with overcoming grief during their family member's loss too. Every time I think of visiting my mom and dad, it is now associated with the mental anguish I must endure from their negligent, reckless and intentional acts.

Funeral Director Neil Whitaker did a great job handling my Mom's recent funeral. Under difficult…read morefamily circumstances.

Recently,my husband's Mom, a resident of Greensboro, N.C., passed away and we were responsible for…read moreputting together the service and funeral arrangements. We live in California. Knowing that the time was near, my husband had purchased a comprehensive plan from Hanes- Lineberry months in advance. It was the best thing he might have done. Planning a service from a distance is a challenge. However, everyone we dealt with at Hanes-Lineberry was kind, and professional. Brian watched over each and every detail, leading up to the service. The vendors they use were fantastic. I was in touch with their florist, Blossoms by Stroud, and Tracy put together the most beautiful arrangements. The caterer they use and that we had contracted for the reception supper, Above and Beyond, really was...best bbq pork and mac and cheese I've ever had, not to mention the incredible desserts. Al Lineberry, Mike Sears and Neil Whitacre were all exceedingly gracious. I have mentioned Brian already but he deserves a second mention as it was his heart and his efficiency that helped us pull everything together. Every aspect of the service and reception was lovely, just what we had hoped for. It honored Mom in the best possible way. We were so pleased.Thank you to everyone at Hanes Lineberry for facilitating each and every detail.

The process of organizing the memorial service required careful attention to detail and…read moreflexibility. Each change in the schedule reinforced the value of patience and adaptability, which are essential qualities in both writing and life's significant moments. My husband, Burrell Brown, passed away in late September. In handling the arrangements, I turned to Triad Cremations and Funeral Services. The funeral director, John McLendon, demonstrated exceptional patience as I needed to adjust the date several times to accommodate family members' attendance. His understanding made a challenging situation more manageable. The facility itself was pristine and welcoming, providing comfort during a difficult time. Many attendees remarked that the memorial tribute was among the best they had ever experienced. This speaks volumes about the professionalism and dedication of the staff, who were consistently kind, supportive, and accommodating. Having experienced such high-quality care and service, I have already made my own cremation arrangements with Triad Cremations and Funeral Services. My hope is to have a service that honors me in the same way my dearly departed was honored. I am deeply grateful for this place, which not only offers reasonable prices but also maintains a high standard of excellence. I wholeheartedly recommend Triad Cremations and Funeral Services to my friends and family. In addition to cremations, they also provide traditional burial services. Thank You Bonita Reid Brown

I cannot express my sincere appreciation for all the help Kyle and the team at Triad provided. It…read moreis NEVER easy losing a love one especially your mother. Yet Kyle was extremely accommodating and helpful during one of the most difficult decision-making processes in my life! Since I live out of state, having someone like Kyle navigate the services my mom received proved extremely helpful. Every aspect was completed with ease and accuracy. Again, many thanks to all!

Great people and reasonable pricing and package pricing. Honest brokers.read more

The George brothers treated us like family from the beginning…read more They are kind, compassionate, and are very patient. They went above and beyond our expectations. I can't say enough about how well we were treated, and how helpful they were. Thanks to all at George Brothers Funeral Service.

Wow! How professional and organized. Carlos was cordial and his funeral home environment was…read moreawesome! He is the best!!!!

Magnificent Affordable Compassionate Funeral Services for NC. Fast Response to the Family's initial…read morerequest for Service. Beautiful Floral Reef delivery to our house. Funeral Services are a Next Level Art Form at Callands Funeral Home. So glad that we were referred to Callands. And I have already giving referrals to Callands to others. Don't risk sending your Loved One to anywhere else. Because all funeral homes and their level of service is not the same. Put your mind at ease and go straight to the best Callands. You will be so glad that you did. I actually cried tears of JOY because Mr Callands made my Dad look AMAZING!

If you want to pay 4 times as much for basic cremation with no service and your own container,…read morePierce Jefferson is the right place for you. They charged $3854 and tried to justify by saying they had more employees and didn't cremate as many people because they are a funeral home. Triad (5 star reviews) , Advantage, Heritage and others will do the same cremation for less than $1000. Don't assume all cremation costs will be similar from every business!!!

Recently this firm handled the remains of a friend. While viewing his remains the day of his…read morefuneral, the casket lid fell backwards and broke. They rigged it up so that the "show could go on", however, this firm has lost it's passion and professionalism. They are a joke when it comes to the industry, but are a great beacon in the community.

Our family has used this funeral home for the final arrangements of my mother and father. We have…read moreno local family in Reidsville, so we had to make many arrangements over the telephone. We were so relieved to have a funeral pre-plan arrangement already on file, because this answered many of the questions that usually come up with funerals and burials. Mr. McLaurin and his staff did an excellent job in following our wishes and accommodating our needs. My mother's funeral was just held, and the funeral home did an outstanding job in preparing her remains! Our family has been very satisfied with everything that Mr. McLaurin did during this time. He truly went "above and beyond" what we needed.

Tongue in cheek..lip service...not even a callback On a…read morepre-need basis. I explained the policy and limits was advised I'd get a callback. Thanks a lot for nothing.

James Cumby and Stan Stone took excellent care of my family when my precious father Larry Ferree…read morepassed away this past week. Stan walked us through every step and allowed us to make decisions with his guidance on the service. We loved having our family together after the service in the Life Center. Tables were set up and it was just beautiful. We trust Cumby Family Funeral Home and we are so thankful that they made this sad time an enjoyable experience. Thank you! Sincerely, Kim Ferree Jarrell