Had a good experience with a soffit repair in the past. Called recently for a siding repair (a…read morepiece falling down from the wind) and was told someone would call me back to set up an estimate. I didn't receive a call. Called back and was told that they won't do repairs, only full replacements. Disappointed with their customer service. ​

Overall, I was decently satisfied with the work East Penn Roofing did on my home, but I was very…read morefrustrated with the lack of communication and the surprise bill I received at the end. We had Jacob, the estimator, come out and give us a quote of around $6,000 (plus or minus a few hundred dollars) for a roof leak repair. The crew came out, installed a new rubber roof on our back sunroom, added a skylight, and did some carpentry work. The only communication I received during the project was a single phone call from Jacob, letting me know the cost might be a few hundred dollars higher than the original estimate. The next day, however, someone else came out asking us to sign a change order stating we owed an additional $3,200 on top of the $6,000 estimate. I could have understood $1,000 over, but more than 50% higher with no warning? That was completely unreasonable. Unfortunately, their fine print allows them to tack on costs without much recourse for the customer. Change orders are presented after the work is done, not during the process, leaving you with no opportunity to approve or decline adjustments as they go. In summary: East Penn Roofing does solid work, but their communication is poor and you should be prepared for surprise costs far above your initial estimate. Buyer beware.

Dave and crew are amazing craftspeople. We first hired them to do our roof, and their work and the…read morefinal product exceeded expectations. Then we hired them to fix the results of a flooded basement and termite damage. These folks went above and beyond. They pay attention to the details, they're meticulous w our belongings and w the inevitable clean up. And they are knowledgeable. In short, you want Earthrise to do the work.

We had an appointment for them to come Thursday, Nov 4. at 11:30 but they neither came nor even…read morecalled to explain why they didn't show up. I couldn't reach them by phone, maybe the phone was out of order, kept giving me a busy signal. I thought maybe at least today they would have replied to my messages they yelp about where are you? Why didn't you come/call but nothing? In my opinion, if they cant even keep an appointment and don't have the professionalism and courtesy to call, send email, respond thru Yelp they are not a company to do business with.

Had them re-do a leaky roof entirely about 1.5 years ago. Greg came out and walked me through the…read moreproject, listened to my concerns, and built my quotes accordingly. He didn't overcomplicate the project or load me up with roofing jargon like other contractors did. Their quote came in customized to our project and was built to have no large "extra material " surprises when the project closed. They were always communicative and friendly about the project. When they encountered a situation that was abnormal, they walked me through the issue and offered resolutions that would've cost them money. They seem to be stand-up craftsmen who want to do a good job at all costs and don't treat their customers like just another number. If you are going to invite anyone to do work on their home especially on your roof, they are the type to get.

since these guys got my last post removed for no reason, i felt the need to repost to warn the…read morepublic to stay away from these guys. I had water leaking from my roof down into my upstairs bathroom ceiling. These scammers ripped me off, paid $350 cash for nothing. the 2 guys who came out had a hard time climbing a ladder and walking on my roof which is not that steep as the guys from state farm were able to easily walk on my roof. once on the roof, they claim that they found nothing wrong but wanted $350 for just coming out. What a scam. I Had to call Home Depot to send out one of their contractors to repair my roof, they put flashing boot and sealer around one of their boots (pipes) coming out of of the roof. It's a simple fix that these guys missed. Stay away from these guys, save your money and go w/ someone else. I would recommend talking w/ your local Home Depot or Lowe's to recommend someone. These guys are overpriced and a disappointment.

I highly recommend G Cannon roofing. Courteous and helpful employees. They showed up on time and…read moredid very good job. They even cleared out my gutters without charging me anything for it. The owner is a person of high integrity And very community minded. They were honest about my not needing a new roof yet. I will definitely use them when I do need that roof.

I hired this company to make some small repairs on my roof. While the work initially seemed fine,…read moreno one notified me when they finished. Two days later, I used a drone to inspect the roof and discovered a missing shingle. When I emailed them a picture of the issue, they ignored me and simply resent the bill. Since I felt the job was incomplete, I sent the picture again, but received no response. I ultimately had to hire another company to fix the problem. I'm now planning to replace my roof, and I definitely won't be using this company. There are many better options out there--avoid this one.

My roof leaked immediately, They would not come back until I told them it was a rental property and…read moremy tenant was gonna sue me because of it. This roof is only 3 years old and it is leaking again. I paid $2,495.00 for a small roof covering 1BR, bath, small LR & kit combined. The kitchen is too small to eat in, and the living room can not hold a full living room set These people will immediately yell and argue and blame you, when you call them with a problem. Plus they want me to pay them an additional $795.00 to come back.

The work was quick, professional and a great price. My house is almost 100 years old and needed a…read morenew roof and side facia, along with posts for my front porch. I recommend them highly.

i contacted buddy and robert about my outside cement step resoration, through yelp. they were among…read moreseveral i contacted. many didn't reply, or wouldn't listen to what i needed. i met with them and we reviewed what the step condition was, that a restoration would be best, and they quoted me an acceptable price that included my upgrades and immediate attention to the problems. the team came as requested, did not require money upfront to start, stayed through the job with their workers, and finished ahead of scedule. i recommend them to anyone looking for quality work at an affordable price.

Let me begin by saying Thank you to Buddy & Robert. The response to my dilemma was very quick. An…read moreappointment was scheduled but there was a minor hiccup in arriving to my home but was rescheduled the very next day on the companies day off. Buddy apologized and was able to give us a estimate of the work that needed to done. Buddy went above and beyond to get the necessary permits for the project. Little did any of us know that the bricks would come tumbling down on the front of my house. The project became an emergency on a Saturday and Buddy & Robert were at our home on Sunday to assure us that everything will be taken care of and that the project would be done in three days. Monday was the clean up of the debris and on Wednesday the project began and on Friday the project was completed I would definitely recommend there services to Family and Friends. The communication of every step that was taken or had to be taken was presented by them both. They were efficient and very responsive. Again Thank you Buddy, Robert and to your workers.

One of their employees (Jesse) made a major mistake on my roof, and the company has done absolutely…read morenothing to fix it or offer a reasonable solution. They clearly have no interest in standing behind their work. They left nails all over my yard, which is dangerous and completely unacceptable. That alone tells you everything about their level of care and professionalism. This company comes across as nothing more than storm chasers looking for quick jobs and fast money. Once the contract is signed, they don't care about the quality of the work or the customer. They even pressure you to leave a positive review before the job is finished, which makes their ratings hard to trust. Avoid this company. STAY AWAY!!

This was a most pleasant experience working with Mayez, his knowledge and patience were extremely…read moreappreciated during My roof replacement.