After dealing with a fraud/identity theft issue, TCU did literally nothing. Told me that because my…read moredebit card was physically used (chip was read) there was nothing they could do. This is despite me having my debit card, filing a police report for further investigation, and having a paper trail on my credit card. They also are terrible at monitoring. I NEVER use my debit card so you'd think someone racking up a couple thousand dollars in the space of 3 days at Walmart and Meijer would be suspicious right? Nope! Not to TCU! They let everything slide and it was only when I noticed that I had to cancel. A couple years back when I went to Minnesota, it took them DAYS to stop my card from working. Clearly, TCU can't monitor shit. So now I'm out some money and TCU won't do anything still. The police and Meijer corporate office are baffled that TCU won't even dispute the charges. It's absolutely ridiculous. And they even had the gal to tell me that I had either forgotten to give my card to someone (I never give my card to anyone. Over the course of 10 years, NEVER.), or implying that I was trying to commit fraud. I switched within a week and I wish I had done so many years sooner. I can't be happier with the change. I actually feel safe with my money than I did with TCU.

Truly appalling service and even more concerning levels of poor organization from this company. I…read morehave been absolutely floored by the incompetence and inconsideration this company has exemplified. My husband's dilemma was a direct mistake of TCU and took initial effort, not of the company, but of the customer, to complain on social media to get any recognition. This completely unnecessary debacle had to be dealt with by a 28 year old son grieving the sudden death of his father. You should be totally ashamed. TCU transferred the loan amount of Nathan's deceased father's car into Nathan's name, but not the title, so Nathan owed TCU money, but couldn't drive the car. TCU fucked up this painful process so bad, a TCU agent had to physically go INTO a BMV branch to explain how they messed up so badly in order to get the title in Nathan's name. It took him complaining on FB to even get attention to the issue. He spent probably two months just being transferred around the company and being hung up on. So they took forever to finally get the title registered in his name (literal months) and the car just sat there and couldn't be driven. Since the car sat for so long, it has all these issues now and they refuse to give him any kind of compensation for repairs. No, I'm sorry, they offered him $200, which is a slap in the face.

Great bank! I've been banking here for several years now and am very happy with my banking…read moreexperience. The workers are wonderful! ALWAYS smiling faces and friendly. I really do feel like when I come in, I'm seeing friends! Everything is great! Thank you again

Have banked here for more then 15 years. Every employee is…read morealways accommodating and courteous.

I have an update on this bank. They have been messing with my account ever since I've posted a yelp…read morereview on here. All of a sudden my account information is gone from April as if they're trying to take my money these people are scammers. This makes the second time that they've messed up on my account with my money!

This Centier Bank has polite people and at least they can count right I would definitely recommend…read morethis one in Plymouth Indiana

Have banked here for the last 10 + Years. Have always been happy with service and care. Thank you…read morefor excellent service.

Very friendly people work here! Once you have been going here for a while they will know you by…read morename at the window, and they have a drive thru machine as well as a drive thru with an actual person during business hours! 5 stars...

Do not bank here. They will give your money to anyone who says there you. My wife who abandoned…read moreher husband and 2 kids called the bank the next morning and requested they mail here $650 and they did but yet wouldn't tell me where they mailed it. I'm the only person who has money deposited into that account yeah she was on it but you can't tell me where your sending my money. Very rude and racist staff.

What a pain it is to deal with people with attitudes if you dont want to do your job find another…read moreone! Its annoying to answer questions im sure but you chose that job. I will be taking my money elsewhere to not have to deal with a bad attitdue. Im sure i wont be missed but hopefully someone else will avoid this horrible place. Get rid of the bitterness it might be a better bank .

these people have robbed me multiple times of my money they stole 200,000 and said it's my fault…read moreand can't do anything.. I suggest anyone who has an account close it before they rob u too they took my dads whole retirement fund when they got hacked not me and gave me fees for my account being negitive due to there own issues within breach of system they also sell ur information on black market too... which is where all my money went.... best of luck guys