I have been with PNC Bank for 10 years. All of a sudden they want to lower my credit card limit…read morewhich caused my credit score to drop. Even though I always pay my payments on time. This is one of the worst banks to do business with. Will be closing out my cards with them and take my business elsewhere.

I recently came to this bank to cash a check that came from their bank and they wanted to charge me…read morea arm and a leg for something that came from them. Then they had to call and make sure it was real and told me they couldn't get ahold of anyone and couldn't cash it... I took it to my bank and they cashed it right away. I didn't take it to my bank at first because I thought there was going to be a hold on it. So just to give people a heads up, use your own bank. This one likes to take your money. Your better off going to your own bank if you receive a check from someone that uses this bank.

Two encounters with this branch--one for a major project re: closing on a house, and one just fir a…read morewithdrawal--and each Tom I had an excellent experience. Highly recommended.

I don't think that banks should tell their account holders how to run their bank accounts. what…read morethey choose to put in or take out or if they decide to help someone out and cash their check thats on the account holder.am I rite.yeah of course I'm rite.so stop telling people what to do and just do your job and cash checks.thanks.

Have been a customer at PNC for many years. The branch on the corner of Michigan St and Ireland…read moreRoad in South Bend, IN is the absolute best. The tellers are always extremely pleasant and knowledgeable. Many companies lack basic good customer service. Not this PNC location.

I have been a customer of PNC bank for 50 years. I went into my local bank to get a simple…read morenotarization on a legal document. They refused, saying my form was not about PNC bank so they would not help me. Well, it was about PNC, BECAUSE I AM A LONG TIME CUSTOMER AT PNC. I will be closing my accounts soon so I can deal with a bank that values customer service!!

This branch is awful! Zero customer service! Linda, "teller manager" would rather be a "Karen" and…read morehave an attitude with a customer of almost 15 years, than apologizing and writing an account number down for a deposit. Meanwhile, it was no problem for tellers to look up tax deposits and stimulus deposits for customers while there was a line building. Thanks to Linda, I'll be taking my banking elsewhere.

Trying to beat the clock and deposit some cash on our way back from out west. We figured that by…read morethe time we were back home, the banks would all be closed. Being a regional bank does have some drawbacks because we could have deposited while in another state when we had more time. But we made it, and made our deposits a day earlier than if we waited until the next day after we got home...and sometimes that is important. The teller was friendly and efficient and I walked back out to the car where my wife was waiting. The total time was under five minutes. They do have the usual drive thru's and ATM. I chose to go inside because I needed help with identification of one of our accounts and because I don't completely trust the transfer mechanism with cash!

This is obviously a PNC bank now so that's what I'm reviewing. I like the location and the new…read moreATM's they are using. Lots of drive thru spots including 2 ATM lanes. Turning onto Romence is a little tricky but on the off hours, its no biggie. All my banking experiences here have been more pro's then con's for sure.

Long time customer, over 40 years. Visited the 5299 W Main branch with an issue that had to be…read morehandled in person. Spoke with Nathan, the manager on duty. He was very helpful and able to resolve things for us in a forthright manner. He also took the initiative to suggest a few services that my wife and I might take advantage of. Much appreciated.

The PNC Bank has no customer service and does not value its members. They are not motivated to…read morehelp their members and do not communicate their service limitations. Horrible management.