Finance/banking has become so corporate and cold and cookie-cutter, so institutions like FSB are a breath of fresh air. Mr. Stary, Janet, and Crystal all went beyond for our loan. They went to bat for me when an unnamed title company tried to pull a fast one. They kept me informed throughout the process, were transparent with their capabilities, and were simply nice people. It's nice to walk into a place and be greeted with a "Hello" and a smile. read more

Only go to the drive through if you have an afternoon to burn. They will look at, spin around multiple times and play with every single bill that they touch. I understand it is their job to weed out any counterfeit bills but come on. I have waited and watched as the teller did the same with bills bundled by the bank. I come to this bank every day and ALWAYS write my name on the paperwork so there is no confusion as to who i am. This does not stop the teller from asking my name and how to spell it. If i were a criminal would i be depositing money?? Bottom line is that it is painfully obvious that these folks get paid by the hour because if 2 cars get through the line in an hour consider yourself lucky. read more