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    FirstLight HomeCare - Valparaiso

    3.0 (2 reviews)
    Open Open 24 hours

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    7 years ago

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    Ascent Home Care

    Ascent Home Care

    5.0(2 reviews)
    60.9 mi

    Words can't express my gratitude towards ascent home care. My father was in rehab and given a weeks…read morenotice of his discharge and suggesting that he had 24 hour care. I had a week to find care for my father, which the other companies I interviewed either needed minimum 2 weeks notice or we just didn't jive. But with ascent home care, they were ready, willing and accommodating! The process with my dad was overwhelming and on his discharge date I couldn't be there. Ascent took the reigns and kept me updated with everything from the time they arrived at rehab to when they were on their way to my dads to when they arrived home. Hey made the process easy. The care workers were amazing and patient with my father and kept me updated with everything going on wth him and supplies he needed. I NEVER had to worry about my dad's care or his safety.I highly recommend this company to anyone who is searching for care for a family member or loved one

    We had the best experience possible with Ascent Home Care and their care-takers. My Father-In-Law…read morewas in a nursing home and it was time for him to come home with hospice. The Dr's gave him 7-10 days to live. He lived for more than 2 months with excellent care from Ascent. Our caretaker, Ariel, was an amazing angel that gave my dear Father-In-Law respect, comfort and friendship. He bathed and fed him and gave him massages. He fit right in with our family. He made a very sad time in our lives bearable and actually enjoyable at times. The owners of Ascent have huge hearts too and are hands on. I highly recommend them for home health care.

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    Ascent Home Care
    Ascent Home Care
    Ascent Home Care

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    Avalon Springs Health Campus

    Avalon Springs Health Campus

    2.1(8 reviews)
    2.3 mi

    In April 2026 I had right hip replacement surgery. I went to Avalon for 2 weeks for rehab. The beds…read morewere very uncomfortable other than that I got treated very well and taken care of very well. The actual rehab was great got me back up on my feet and able to function and I was able to come home and be able to take care of myself with no problem. The food at this facility is pretty good I don't have any complaints there might have been one meal I didn't like but everybody has their own taste. Things are never going to be perfect at a rehab facility. Most of the time they're spread quite thin they got a lot to take care of and you have to be more understanding as a patient. If your needs are more than what they can handle then you might consider going to a different facility where you get more attention. The job of these people is to get you back on your feet and make you self-sufficient. I would highly recommend it my mother was in there for a period of time also and they were able to do wonders with her and she was 85 years old and get her up and walking too.

    The total lack of proactive care. If I could give negative stars I would. My sister broke her hip…read moreand we chose Avalon for her care after the hospital. We were charmed by the looks of the facility and the assurances provided by the person who gave us the tour. The supposed services they provided both to the patient and the patient's family. It was not only a total disappointment, but it was actually dangerous in my opinion. My sister had intense pain and horrible swelling in the leg that had surgery. They did nothing about it until my nephew continued to ask what was happening. They checked for a blood clot and did an xray but took no further action. There was supposedly a doctor that saw her but we never heard anything regarding his visits. One of things we tried to do was get her to a follow up visit with the surgeon. Not only would they not help in facilitating that, they insisted that they could take an xray and send it to the surgeon. They took the xray but the surgeon has never received it. They told her to pee herself in the night because she was too hard to get out of bed and they would change her in the morning. She was moved to a different facility for insurance reasons. Within the first 24 hours the new facility did a skin assessment due to the swelling in her legs. They have an orthopedic doctor who will look at her leg. They will arrange a podiatrist to see her feet which was something we requested multiple times at Avalon and it never happened. Add to all of this, when we knew she was being discharged from Avalon we requested a call with her discharge instructions and the plan of care they were forwarding to the new facility. Despite promising that they would, they never provided that. The morning she was moved, the new facility didn't' know she was coming. Avalon didn't provide the pain meds or let the new facility know that they needed to get a script from their doctor. They never provided the information on the physical therapy she had while at Avalon. The only good thing I can say is the Avalon nurse that morning gave the most comprehensive care and attention that I saw anyone give in the entire time my sister was there. They consistently didn't comply with the most basic of promises. Such as there was supposed to be a weekly call to go over her progress. We had one call the first week she was there. We never had another call. We could never find anyone to ask about her care. If we did manage to get in touch with someone the general answer was that person didn't have access to that information. They would have someone else call back. We are still waiting. My nephew found the head nurse one evening. She was totally uninterested, provided no information and made it quite clear that she was completely irritated that he had asked her questions. Don't be fooled by the pretty building. This place is horrible.

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    Avalon Springs Health Campus
    Avalon Springs Health Campus
    Avalon Springs Health Campus

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    FirstLight HomeCare - Valparaiso - homehealthcare - Updated June 2026

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