I have been going to this practice that used to be owned by Dr Rao for about 20 years. It is now…read moreowned by another group. In May of this year I went to get a new partial not covered by insurance. They gave me a price and took a deposit for exactly half of that. I paid the balance they requested on the day of service. After that a new manager and staff said I owed another $1,200 but said the entire staff I dealt with had been fired and they had no notes or computer entries saying they had given me that price. It was my word against theirs. The receptionist was incredibly rude and District Manager was nice at first and then turned nasty when I asked for documentation. I have filed a complaint with the Attorney Generals office for unethical practice. After 20 years of being a patient there it was unimaginable that they would do that even though they are new owner. This place is a scam.

they are terrible, they dont back up thier work , had a bad very bad experiance With them And I'm…read morenot the only one As I heard yelling and screaming when I was there a while back I am now seeking counsel

Dr. Danaher and staff make a dental visit a pleasant experience! My new insurance didn't list him…read moreas a provider but I just couldn't go to another dentist! They didn't even mind the extra paper work and sent it out promptly! They did an excellent job of making me feel comfortable during this COVID ordeal!

This guy has been scamming my dad for years.They just charged him ~$700 for a couple of fillings-…read morehe has insurance, has been going to this dentist- don't know why- for years- they know he has insurance- he's been at the same job for almost 50 years now. He didn't have his insurance card on him- that's why they charged him the full- MAKES NO SENSE. All of his fillings and crowns fail from this guy. This guy is a dental insurance scammer. Don't go there.

Thorough, kind, and efficient. The office staff were polite and attentive to my specific needs…read more Definitely recommend them

At 69 and never having anything more than fillings I was somewhat anxious on having to have a root…read morecanal procedure done preferring an extraction over the, what I considered, a more painful experience. I am not embarrassed to say I couldn't have been more wrong about saving my tooth, the procedure, the care and the result couldn't have been more top notch. I'd like to personally thank Dr. Barnhart for his skills and his assistant Kim who made me feel comfortable and confident that the team at Modern Endodontics are as professional as they are friendly from the caregivers to the office staff.

The office experience was fine but when it came time for billing although provided with insurance…read moreinformation, there was no attempt to collect from these companies, Now I get a letter from a lawyers office without a call to advise that they have yet to receive payments from the insurance companies. If I could provide zero stars I would, for no notice just refer to collection.

10/10 this place was so clean and welcoming. I was treated so nicely provided options and…read moreexplanations of what was going on. Highly recommend this place. everyone was great

They don't take insurance which makes it very expensive since it's out of network. Dr Merola and…read morethe team are great although their billing department leaves much to be desired.

Office staff is not helpful. They do not seem to care about the well being of their patients…read more Practice has gone downhill and we will not be returning. There are much better choices for dental services.

Dr.Romano and Ally were absolutely great. I had a root canal done and while I was very nervous they…read morewalked me through everything and made me feel comfortable. The whole staff was great and I plan to continue going here, highly recommended.

I was a loyal customer for several years. I've had several thousand dollars in dental work. The…read morepast few years were very disheartening. Dr. Romano put veneers on my bottom teeth that have slipped off several times. sometimes they broke so I'd have to pay for a new one. this happened more times than I can count. This caused me a lot of anxiety and money. Dr. Romano always seemed to hurry through my work. I just had a one veneer replaced a couple of months ago and have to have it put back on by another dentist because I have zero confidence at this point. I feel like I paid for high end cosmetic dentistry and was treated like I was an annoyance. When I requested my dental records be sent to my new dentist, all they sent were my x-rays. Wonder why.

I had the misfortune of needing my first root canal as an adult and Modern Endodontic Specialists…read morewas where I was referred to go for the procedure, and I'm glad I went. They were very easy to get ahold of, and the receptionist genuinely sounded caring and explained the processes and expected costs of the procedure from the first call. I went to the Fayetteville location, and the staff was on time (doesn't always happen with medical offices) and got me right in the chair. I was feeling a bit nervous, and said so, and Dr. Maloff and his dental assistant were understanding of that. They offered me laughing gas if I needed it (and told me the cost! Which I liked!) but I ended up going without after talking with them. They explained their process - instruments/sharps would pass over me on the right so I should signal with my left hand hand, and they told me most everything that would be going in and on my mouth and what they would do. I asked them to talk a bit since that puts me more at ease, and they did, to the point that I was laughing at their conversations without laughing gas during a root canal! (It is a little weird to cackle with your mouth full of stuff though.) I didn't feel any pain during the process. After I was done I was given good instructions regarding the care of my tooth, and encouraged to contact them if I had any issues. There was a little tenderness in my cheek for a few days after but it was nothing compared to how the tooth felt beforehand. I really liked that the doctor, his assistant, and all of the staff, had a very easy rapport, and clear trust, where you could tell they had been together for some time. Regardless of which of their four locations they're working at, (Liverpool, Fayetteville, Auburn, and Watertown) the doctor and their specific assistant work together. I think the communication between the staff and their patients is a strength of Modern Endodontic Specialists, and while I was nervous going in I left feeling very relaxed, and informed. I would definitely recommend Modern Endodontic Specialists.

It's a great place to go, clean and professional…read more Highly talented and experienced doctors Be nice to them and that'll be nice to you. Follow their advise / rules or go somewhere that only takes your money It's worth it

Working with Doug Hill as my insurance agent is like working with a friend. He is always, always…read morequick to respond and quick to help when there is an issue. I can stop by his office anytime with a question and he is always available. His staff is just as kind and available as he his. I would not want to be associated with any other agent. I thank him and his staff for all they do for our community.