My husband had a tooth removed here and they took us to come as soon as they opened to avoid…read morewaiting long even tho we had a 830am appt. Still waited an hour. Staff here isn't nice and this location is really small. My husband was out quickly after they pulled his tooth. The reason i really gave it 2 stars is they were super strict about not allowing me to be with him in the recovery area. My husband was out of it and they just left him there alone not monitoring him. I was worried he was going to get up and fall. They also only gave him Tylenol after which didn't help much with the pain. The castle hill location is better

It took a long in the waiting room but but they are really nice they took my tooth out fast and…read morethey tell if you are doing good or bad

Making an appt was easy and it's easy to get to. Really close to the train. Came with my mom for…read moreher to have a tooth pulled and the staff here were nice and professional. We had a very early appt and waited about 45 mins before being called in but many were upset esp Those that didn't have a seat. They treated my mom Kindly and gave instructions on how to recover. Def would come back here if necessary

The front desk is both discourteous and unpleasant while exhibiting a total lack of…read more professionalism. The reception area is without Heat and be prepared to wait for over an hour, even if you arrive early. Avoid this experience and take your teeth and time elsewhere. The dentist once informed of the terrible treatment showed no concern and that 2.5 average rating is generous and sure to decline! Please go into snow removal

I have seen Dr. Oana four or five times for extensive long term work. I don't know if I could…read moremake myself go to another dental office. The staff was helpful and professional. The office was immaculate. Never felt anything more than a needle prick - and I have had a LOT of work done.

Lack of professionalism, cleanliness and decorum. I arrived early for my extraction appointment…read more I asked to use the restroom but was told there was no paper and the receptionist had to wait for the dentist to finish with her patient so she could access the toilet paper. Fifteen minutes later ( fortunately my needs were due to nerves rather than urgency ) the dentist appeared. She came out with a roll of toilet paper and with her bare hands proceeded to roll off sheets of paper for me. I left the paper and her office. I will never return. I am a senior citizen perfectly able to take care of my paper needs and to hand me crumbled paper with her bare hands was not only insulting it was also a testimony to her lack of hygiene.

Dr Holtzman and his staff are absolutely amazing. They were so kind and sympathetic to my daughter…read morewho was so nervous to have her wisdom teeth extracted. From the consultation to the surgery and follow-up they were wonderful. Highly recommend

Dr. Holtzman has treated myself and my family for many years. He is excellent!…read moreHe cares very much for his patients and his work is always perfection. I have always been uneasy with any kind of oral care, but Dr.Holtzman always puts me at ease. I needed an emergency extraction, and he found extra time to take care of me the same day. His staff is wonderful too. I highly recommend this office.

The greatest discovery since the toothbrush! Parkchester is kind, caring, FLEXIBLE, and work with…read moreyou to maximize the use of your insirance so that you pay little to no money for any treatments. Let's start with their front. Ms. Angela and Ms. Tomika are hero's! They understand people! That shouldn't be hard in the world today but you guys know it's hard to find at any business. They both take the time to make sure my needs are met to the best of their ability. When I was in pain and needed a root canal they told me to come right in and worked with my dentist to make sure I was seen ASAP. They are real with you and I wouldn't have it any other way. Their lights warm up the waiting room! Next onto doctor Moore. For someone like me who has always had dental problems and needed a dentist more than a regular doctor i have had so many experiences. Doctor Moore is truly only of kind. He's my dentist but he talks to me with such great care almost like a dad talking to a son. Coaching me through any procedures and information I need to know. He's makes something as serious as root cancel a walk in the park. I trust his expertise because I know it's not only coming from his experience as great dentist but from his heart as a caring human being. I feel safe, cared for and respected. What more can ask for in this world today. Thanks parkchester l, your awesome

Hi ..I'm Sonya Dr Moore is amazing. His staff too. Dr Moore…read moreis the greatest. I thought it was gonna be a grueling anxiety filled experience. I was wrong about that. Dr Moore made me so comfortable..even the atmosphere of the office ..the soft music playing in the background..the crisp light air in the room..the television that displays a calm view directly in front of u. Dr Moore is very respectful and he lets u know what needs to be done without making u feel afraid..He actually helps u through it while he maintains his own focus of the procedure. I could sense that he has years of experience By the way he communicates you know that u can trust him right away. Before I knew it 1..2.3..overwith and I felt nothing cause he numbed me real good and the assistant is on point with the suction and assistance. Before I knew it, it was time to get up and I cried tears of happiness because it wasn't what I worried it would be . Don't let anxiety stop you. Go to this office. He is a blessing and professional. 6 stars if I could

This is place is disorganized. Useless doctors that all they want is money. They didn't even asked…read moreif I have insurance, they wanted everything out of pocket. I had to wait almost to month to get an appointment and I wasted my time with them. I never seen doctors so greedy for money. One doctor didn't wanted me to asked any questions, he wanted to know if I'm going to pay or not. my experience was horrible in that nasty clinics. Evil place.

No one answers the phone for questions or concerns. Can't get clear answers and rude staffread more

I love how I got a referral here that's 100% useless. I took the referral to 3 different hospitals…read moreover the week. Despite the fact that I explained in those hospitals exactly what the referral was for they all told me that they can't accept it because they can't read the handwriting on it at all.

Not sure where to start, my father (age 71) was referred by a Bronx Dental Clinic in Castle Hill…read morefor emergency oral surgery. The only in-network provider that accepted walk-ins on such short notice was Manhattan Oral Facial Surgery on Grand Concourse. The word on the street is... this dental clinic accepts several walk-ins daily but you need to arrive by 6AM or you may miss your opportunity. Super-thankful for this intel because we arrived at 6:15am and there were already 14 people on line, standing in the rain until opening time. We finally registered at 8:45AM. The receptionist asked for a specialty referral from the referring provider which I confirmed was faxed over the day before. It was clear to me that without the specialty referral in-hand, there was a chance my father would not receive the emergent dental care he required. In my opinion, older patients usually lack the expertise needed to navigate the complex bureaucracies of health care, so the onus is on the providers' office. If you're missing any supporting documentation (e.g. referrals, discharge info) from referring providers then your administrative staff should support this task. After all, you'll need this information to submit your claim to get paid so it would be counter-productive not to help the patients with obtaining these docs. Now to the actual care provided, my father chose local anesthetic for his tooth extraction. The whole procedure was done in five minutes.....Yes, five minutes!!!! Here's the thing, this is patient care, not a pit stop at the Indy 500. My father's tooth was extracted before the local anesthetic even kicked in which makes sense because he told me he felt the entire procedure. This clinic is about flipping patients as quickly as possible. It's like a factory and the dental professionals are an assembly line that focus on manufacturing the perfect revolving door of patients rather than delivering the quality care they deserve.

James Y. Su, DDS Oral and Maxillofacial Surgeon…read more Worst dental experience ever. James y su was demeaning and rude.i have never been treated so poorly he was insulting me the entire time. Other reviews of him are similar. . He put me in danger with his arrogance. This man should have his license taken away James Y. Su, DDS Oral and Maxillofacial Surgeon

dr james su has absolutely terrible skills in talking with patients. i came in for a consult…read morebecause i have pain from tmj and concerns about my night guard and one of the first things he said to me, completely unsolicited (i had said nothing about my appearance) was that "a plastic surgeon would tell you to get a nose job and chin implant." he also said that i am not a good candidate for jaw surgery, so there was really no reason to bring up cosmetic issues with my face, since he wasn't offering any solution to either my pain or my cosmetic issues (aside from, i guess a recommendation to plastic surgery, something i had not considered before this appointment). not only was my appointment completely unhelpful with no solutions offered, my experience here has been extremely detrimental to my self esteem.

I am the pickiest person when it comes to Dentist I have…read moredental phobias as well I am so happy that I found this place They are the best Skilled, patient, caring & more The Dentist that runs this clinic is excellent You may not be happy with the wait nor the front desk personel at times but the dentists are the best

After a month of putting it off, I could not wait any longer. I scoured the internet and yelp for a…read morereputable Dentist but they were few and far between. Then when did find one, there was an insurance issue. When all else fails, go to the best hospital you can find and Montefiore was it for me. Though the dental clinic is a bit out of the way for me, the trip was worth it. I had to do a walk in because the appointments were months away. I arrived at 9 am. Though I found out that doors open at 8. I waited until Noon to be seen. Not that bad if you have a book or your phone to keep you busy. I was first seen by a dental nurse who took my x-ray on a 360 machine almost immediately after registration. The room can get really crowded so be prepared to stand, there are a lot of older people and persons with disabilities so I decided to stand until the rush calmed. I was seen by a general dentist who came in and explained my condition. I needed a root canal. But the infection was pretty deep and I may have to have an extraction. Luckily when they dug in they found it could be saved. I was then seen by Dr. Hwang. She and her assistant were communicative and patient. They explained costs and the plan of care. She told me that we were not going to rush into surgery, just get me out of pain and get things to a better place. I walked out of there feeling like a million dollars* (Not sure cause half my face was still numb). But they set me up with my next appointment and told me that everything would be done in stages. No rush. I felt like once I was face to face I was being attended to and not seen as a number on a very busy day. I look forward to continued care with them.

Trustworthy, caring, thorough!…read more My dentist recommended me to the practice, telling me he'd seen superb results in people with deep periodontal pockets and infected tissue like mine. I knew going in that I had some serious issues; I'd been hearing for years I needed to see a periodontist, but it takes everything for me to get to the regular dentist -- they terrify me. Now, though... it was clear, from the pain in my mouth and just to look at my teeth that I needed serious help. So I went. Everyone is friendly, informative, the vibe in the place is welcoming -- you can tell people like working there. Dr. Cote is very informative and positive. He set me up for deep cleaning to try to treat the problems and said it looked like I could keep my teeth. Yay! First deep cleaning I had a hygienist -- John, I believe -- who was very gentle. Second deep cleaning was Dr. Asuaga, who was thorough; no pain and all went well, but John was perhaps too gentle and Dr. Asuaga was determined to get every last little bit. Alas, it was not enough, which I was expecting. So now it is time for laser gum surgery to manage the problem. Pricey, but... I paid upfront because I trust they will help me keep my teeth. Dr. Cote said this will solve the problem (provided I up my dental hygiene habits and go to the dentist more often), and I believe him. No one was trying to up-sell me. Dr. Cote said if the procedure was one I could not afford, I could go every 3 months and keep up with cleanings while I saved. No pressure to sign on to a procedure my insurance won't cover. The only real vibe I get is that he'd like me to keep my teeth -- and that is what you want from your dentist. I will update when laser surgery is done, but I do not anticipate any stars being removed.

I go here for deep periodontal cleanings. Dr. Cote is amazing and explains everything he's about to…read moredo with professionalism and a sense of humor. Great if you're nervous about going to the dentist. Check with the receptionist to make sure your insurance covers everything before booking appointments.