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    Snapology of Fredericksburg - Let 'em NINJA!!!

    Snapology of Fredericksburg

    3.0(21 reviews)
    6.8 km

    Advertised to be open at 10:00 when I bought tickets. Changed to 4:00 because of local schools. Got…read morehere at 4:00, no zip line, no bumper cars. I was told they would open when they "could". I understand difference in crowds, but don't charge full price if all is not open. This just is not the right way to run a business. Reduce your prices if only a few things are open and/or notify people when they buy tickets. Appalling. Needs to be a "0" option for stars. Additionally they decided to close at 7:30 rather than 8:00. A tremendous, total and COMPLETE RIPOFF. I would like my money back and will never come again. Just one more comment: filthy!!!!! Don't suggest patronizing this business.

    Urban Air takes zero accountability for how their memberships are presented to customers. At the…read morecounter, the employee explained that the subscription could be canceled at any time and even mentioned she had seen it done before. Based on that information, I signed up. There is also pressure at the counter to make a quick decision, especially with a long line of customers waiting behind you, which makes it difficult to thoroughly read and understand the contract in its entirety before signing. After realizing the park's hours of operation did not work with my son's and my schedule, I immediately reached out by email requesting to cancel the membership. My request was denied. I also explained the financial hardship caused during the government shutdown, contacted corporate directly, and submitted a formal letter, yet they still refused to work with me. Unfortunately, this experience showed me that this park is not customer-focused. Customers are locked into a strict 12-month contract regardless of whether the membership becomes unusable, financially difficult, or was originally presented in a misleading way. PLEASE CHECK BUSINESS HOURS AND THE CANCELLATION POLICY CAREFULLY BEFORE SIGNING ANY CONTRACT.

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    Fit4Mom - fitness - Updated September 2026

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