Came in before my knee surgery to freeze my account for three months, was told my manager after…read morewaiting 20 computer issues. Was promised that he would take care of my account. Signed appropriate paperwork. After surgery money still removed from my checking. Called, manager, Justin never followed through. Now, I have to make another trip after post surgery to do all paperwork again. When year membership is over, will not be renewing

Today I went to use the gym's facilities for my workout and shower, but I was refused entry at…read morereception due to non-payment. I showed them the payment receipt from my account, and they still wouldn't let me use the gym. I'm very disappointed with this location. I hope action is taken regarding the reception staff. Total disrespect.

Me and my partner came in to get a free gym pass that comes with my apartment complex. When we…read morefirst went, I was told we weren't in the system yet even though we had moved in two weeks earlier. I was told to come back another time. About a week later, I called to check before making another trip. The employee verified my name and address and told me we could come in anytime to get our passes. Due to my work schedule, I wasn't able to go right away, but about a month later we finally had the chance. When we arrived, only the manager was there. I explained that I was ONLY there to pick up my gym pass, not to work out. Before I could finish explaining, she immediately began talking over me in a very condescending tone, saying she had given her staff the weekend off and that while I could still use the gym, I couldn't get a pass right then. I explained that I wasn't trying to use the gym--I only wanted the pass--and asked when I would be able to get it since this was now my third time dealing with the same issue. She cut me off, told me I "wasn't understanding," and continued arguing instead of answering a simple question. The conversation felt more like she wanted to prove a point than actually help. She then said someone would be there in an hour to get our passes. After I mentioned I had to leave for work, that suddenly changed to "a few minutes." She kept insisting she wasn't denying me service even though I repeatedly explained I wasn't asking to work out, just to receive the pass I had already been told I was eligible for. After I left, a family friend went in and asked the exact same questions. That's when I learned the employee I had been speaking with was the GENERAL manager. She told my friend that I had been rude first, which simply wasn't true. My friend even pointed out that the manager spoke to her much more respectfully, despite my friend being far more direct than I ever was. While I waited before leaving for work, the manager started making my partner's gym pass. At this point, we had been there for nearly an hour, and I was already late to work. When I finally said I'd have to come back another day, she didn't acknowledge me at all and just continued clicking on her computer. I work in customer service myself, so I understand bad days, difficult customers, and being short-staffed. That's why I tried to be patient. My issue wasn't that there was a delay--it was the dismissive attitude, constant interruptions, changing information, and lack of communication. She even said she had sent all of her staff home for the holiday weekend, yet when I came back inside there were suddenly two additional employees working. I was genuinely excited to use this gym since it's included with my rent, but this interaction completely changed my impression. After reading other reviews, I realized I'm far from the only person who has had this experience. I hope management takes customer service more seriously because it starts at the top. This happened days ago, and I'm still disappointed by how unnecessary and uncomfortable the entire interaction was.

I'm genuinely surprised this gym is rated as high as 2.6 stars. Based on my experience, the rating…read moreshould be lower. The negative culture isn't an accident,it's a direct result of management's failure to address ongoing issues and hold staff accountable.

Great studio! I came with a friend who is a member while visiting town. I signed up the night…read morebefore for class and arrived several minutes early. No one was at the desk, but all the studios/spaces are clearly marked so I found the barre studio and walked through the door. Our instructor Zoe was a ton of energy and led a great workout. Didn't realize there are lockers past the bathrooms in the back of the space, but now I know for next time!

Great new fitness center in Fredericksburg! I love the lighting, the music, the expertly programmed…read moreworkouts. Just show up and the rest is a peace of cake. Everyone was so friendly, from the front desk to the trainers. The place is very clean and following all Covid precautions. They offer A Hiit type class, barre, stretch, and cycle...all for a price that's pretty great considering all you get. Unlimited classes a month. Give them a try!

I love coming to Snap, it is always clean, the people are awesome!!! My personal trainer is Dan…read moreEmory, he's the best, because of him, he is helping me make my dream come true to go into law enforcement!!! Thank you Dan!!!! Y'all rock at Snap!!!

My husband and I have been members for several years. Highly recommend this gym for those who are…read moreself motivated for fitness. Clean, safe (at all hours - even late nights), wide range of equipment - including free weights. Love the 24/7 access! Convenient to shopping too so can pair workout with errand running (like groceries and dry cleaning). Personal trainers are available to focus your workouts. Busiest times are usually 4-7pm weekdays but even then you don't have to wait to use cardio and other equipment. No shower facilities. Overall, a good, convenient, safe gym for all fitness levels.

Amazing gym!! If you're looking for a great gym experience definitely recommend 10/10!! Also very…read moreclean and staff is very friendly!!

Today I have been charged on my card , for my membership despite filling out the cancellation form…read morethat was sent LATE by the incompetent employees, and being told that my membership is going to get cancelled on the 1st of may, been going back and forth with cooperate and incompetent gym managers for over a month to cancel , ive got all the records of my multiple attempts to cancel my membership , I am filing a formal complaint on the VIRGINIA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES HEALTH CLUB SECTION . And will be seeking legal action through my lawyer .

We're from out of town visiting my parents. Every time we visit, we stop in to Fitness 1440. They…read moreoffer GREAT pop in deals for out of town clients! The staff is SUPER friendly. They have ALL the equipment you could ever want, and the whole place is clean and well organized. I only gave them 5 stars because 6 stars wasn't an option. HIGHLY recommended!!!

We visited this gym today and had a great experience. There is a variety of equipment to suit your…read moreneeds. It was very clean and well maintained. The staff was very welcoming. I would definitely recommend trying this place!

Facilities clean and well maintained. They have ca variety of group classes. They recently upgraded…read moresome machines

This facility has pool, sauna, hot tub. They keep up with cleanliness and machine upgrades. They…read morehave a variety of classes included in monthly membership. Staff is friendly and helpful.

I was in town and wanted to try this gym out before potentially moving to the area. I contacted the…read moreowner Wayne via the website and he was very responsive and personable. Absolutely zero pressure or salesman tactics to join the gym like you'd find in your standard gym. It's truly a small town gym with a great atmosphere. Wayne offered me a trial membership for my 5-day stay. The gym has everything you could possibly need for a workout and was never too crowded even at peak hours. If I could give Wayne and his gym 6 stars I would. Facilities were great and owner is even better. If you're staying at the Marriott Courtyard 4 blocks down, their gym is just about useless for anyone moderately serious about exercise. This gym is only 4 blocks away!

Awesome gym! The owner got me signed up the day I reached out even on a Sunday. Very clean gym,…read moregreat staff, lots of equipment, love the 24 hour access as well. Recommend for sure!

If you're searching for a place where you can learn, grow, and laugh while simultaneously being put…read morein both an armbar and a chokehold by someone twice your age and half your size, look no further than Valhalla Academy of Martial Arts. Where Valhalla lacks in a "No Shoes, No Service" policy, it excels in providing a venue for fresh and seasoned martial arts practitioners of all ages to hone their craft in a plethora of styles, including but not limited to Brazilian Jiu Jitsu, MMA, Kickboxing, and Muay Thai. You'll be hard pressed to find another gym with such a wealth of engaging opportunities under the same roof. What really sets it apart isn't just the exceptional coaching from its founder and resident Black Belt Professor, Coach Andrew; it's the emphasis placed on personal development from all angles. The atmosphere that's been cultivated at Valhalla ensures a healthy and positive environment where everyone involved is engaged and committed to helping each other progress both physically and mentally. Not only that, but the condition of the facility is par-none and always kept clean. As a slight testament to the caliber of Valhalla's curriculum, I've personally garnered a greater sense of confidence, learned countless practical skills, and gained a greater appreciation for cold showers. Although I've only been a student for a relatively short amount of time, I'm certain I'll be here for the long run.

Greetings, As a…read moreretired (medical) soldier from the Army, I looked for a place where I could meditate utilizing martial arts as a meditation class. I looked all over, and I saw the name Valhalla and was immediately attracted to the place based off that. Professor/Instructor Andrew talked with me on the phone, and I tried out for Filipino Martial Arts and Savate / Jeet Kune Do / Muay Thai. Though I was not attracted to Filipino Martial Arts, I wanted to know more about Savate as I could not recall this form of martial arts. Professor / Instructor Andrew is not only an indescribable instructor / educator / teacher / professor, but his historical background on Savate is so profound. Even after training he ceases to not amaze me with his arsenal of knowledge of how Savate originated from as I had no clue, but only knowing about Jeet Kune Do & Muay Thai from training in the military. I have now been training with him about to go on 2 years as my love for the martial arts known as Savate has grown tremendously. I do recommend anyone to train here as well as knowing he also has his older brother, Mr. Jason training students as well. Their combined knowledge of martial arts makes them an undefeatable duo that loves to teach and educate, and I just really could say more about them, but will leave it here by saying, come and see it for yourself, as you will not be disappointed.

DO NOT GIVE THESE PEOPLE ACCESS TO YOUR BANK ACCOUNT…read more I closed my account at the Massaponix (Virginia) location in June 2021, and this gym has continued to charge my bank account at least $22.06 up until now (see attached). The people in the gym will not help me address this. There is no corporate number, no customer service, and they will not put me in contact with a manager. They refuse to help me while they continue to steal my money.

Front desk is very rude.. instead of asking how you doing to their paid customers they ask for…read moreproof that you are that person. Terrible first time experience at this gym. I Do not recommend. Also as soon as you walk in it stinks and there are smudges all over their glass. Very unsanitary.. The planet fitness by the college is highly recommended because of their friendliness, cleanliness and professionalism.