I would recommend Terry Jones Insurance to anyone looking for new insurance or wanting to change…read moreagencies. He is always quick to make needed changes to my policies and is a very nice person to deal with.

Terry Jones Insurance in Sherman TX has had my insurance coverage for a few years now. He is very…read moreeasy to work with, friendly and knowledgable about all types of insurance.

I have used Cody for a while. For a couple of years, I had a great rate. My rate began to increase…read moreso I began to look for new coverage. I reached out to Cody to see if I had the best rate. He said he would look into it. Never heard back. Since I did not I decided to look for coverage else where. I sent them my policies to review and told them I needed the same coverage I have now, including the flood policy. This is how I discovered I did not have a flood policy. When I moved into my new home in Houston in December 2024 (right on the bayou), I made it abundantly clear to Cody and their office manager, Kendra Alnes, that I needed flood insurance. I was told confidently in writing via email that my renter's policy included flood coverage in the event of a hurricane. Based on that assurance, I didn't seek additional coverage. Fast forward seven months, we're now deep into hurricane season, and I've just learned that this critical coverage does not exist. I had someone who wrote policies for State Farm for 15 years review and she told me no flood coverage exists. I reached out to Kendra and Cody to clarify and this was true. Worse yet, I'm now told that renters can't even get flood coverage through FEMA, something I could've researched and addressed back in December had I been given the right information. I would have worked on this with my landlord to make sure things were set for this hurricane season. Insurance is about trust. When that trust is broken, especially with something as high-stakes as natural disaster coverage in Houston during hurricane season, it's not just frustrating, it's dangerous. Be careful. Double-check everything. And if flood insurance is something you need, I'd recommend working with an agent who actually understands what their products do and don't cover.

I don't know Cody Paxman, but I can tell you that you are soooooooo blessed to have Christina as an…read moreagent for you. She was referred to me by my coworker/friend and my coworker told me how much she helped her out, that I should call Christina. Best thing I ever did was to call her and bundle my house/car with State Farm. Christina explained all different quotes and helped me pick the right solution. Now I have way better coverage on both and a lot less than I was paying. She was an ANGEL!!! THANK YOU, CHRISTINA!!!!

Worst experience with an insurance agency I've ever had. I was deceived from the get go but still…read moresigned up. I made it clear i do not want any type of device that monitors my driving and i do not want an app. I got a quote and signed up. A couple weeks later I get my the device and I'm told "whoops, your quote is with the device". Fine, whatever. Then over the next 3 months, I get emails about my billing changing, my drive safe not working, me needing to take additional steps on the app. All things i asked explicitly not to do. Then I started getting two separate charges instead of one. I was told that State Farm is figuring out its billing. Then today, I am charged extra $25 because of a renewal. Nothing in the app, which i was required to get, explains the increase. At least that I can see. I don't know if it's statefarm that can't figure this out or if it's this office, either way, this experience is terrible. I'd rather pay more at a professional, honest agency. Now I have to go through the hassle of cancelling. I am so tired of talking to Josh every 2-3 weeks because of another issue and being told "well corporate".

The worst experience of my life. I had a house fire and lost everything. They have been rude, un…read moreprofessional And unethical. This will end up being a lawsuit but I want to warn the public in the meantime. I owned a home that I rented to my ex husband. They allowed him to add himself to my policy. He is now getting my benefits while I am receiving nothing other than checks with his name on them that he refuses to cash unless I give him half. This is a nightmare, run from this agency.

Great service! Everyone I talk to is so friendly and willing to help! Their support goes above and…read morebeyond!

Love the whole Jake Shockley team! They're very professional and know their stuff. I love the…read moreenergy that they have! They can definitely take care of all of your insurance needs whether it's your auto, home, or your life insurance. And they'll make it a fun experience too. I'd recommend that anybody in the Texoma area give them a call!

We have called a couple other companies to help us with our home insurance prior to talking with…read moreStephanie at McCullough & Pierson. We are very please with the ease of the process and Stephanie made herself available to answer any questions we had. I figured I would go ahead and have her take a look at my car insurance as well, since we were already working with her. Somehow she worked her magic and came back with the same policy I already hard, with the same company, FOR CHEAPER!! Thank you so much for all of your help Stephanie!! I will be recommending her to everyone we talk to.

Great company!!! They were very attentive to my needs!! Follow through was fast AND they gave me…read moregreat rates on my auto and Home insurance. HIGHLY RECOMMEND!! Kay Garcia helped me!! She's amazing!!!

Tammy and Misty both were rude when asking for information regarding an account. It felt as if it…read morewas a personal issue with both of them. No professionalism was demonstrated at all. I decided to close my account due to their behavior.

Easy access ATM off HWY 75. The bank is across the street. The ATM charges $3 which seems to be…read morestandard these days

If you're looking for an agency that actually cares this is the one for you. Erica goes above and…read morebeyond every single time. She takes away the stress in stressful times. I highly recommend Sweetin Insurance for all of your insurance needs.

Fair rates and easy to do business with. Highly recommended. Friendly and knowledgeable employees.read more