I work at a daycare and every year we buy gifts for our kids or whenever we're having any event such as in the summertime, we bought a book of backpacks from them for our back-to-school giveaway, but it was shipped straight to the house. This time I saw some cute neon skateboards And we figured the kids would love those so I ordered 18 of them and my only option was to pick them up in the store. When I went to pick them up one of the cashiers told me she had recently started and she didn't know what to do because she only seen one purchase in her system. she called for her on duty manager and when she came to the front, she told her that she would have to go and collect the rest of them from the floor because it was 17 more to be collected. The cashier went to the floor and did not return however the manager returned only to tell me that a message in her system said put the items back on the shelf. She told me I should receive something in my email, but I didn't and I waited in the parking lot until they closed. I called customer service and was very disappointed because I was unable to speak with someone! They fraud my card twice! stopped responding to my emails and all. I would not recommend this store to anyone. I went to the bank to dispute the charge and they blocked my charge and I still did not get the skateboards. This is the holidays and we have been scammed By Five below and their in-store workers. Very disappointed customer!!! read more