Raheel and Aaron go beyond to make the buying experience pleasant. Had an issue with a vehicle…read moreshortly after purchasing from AutoQ. Team stood behind their product and even corrected the issue after Brand dealers failed to diagnose or gave a false diagnosis for expensive repair cost. I have purchased two vehicles from AutoQ as well as friends I have recommended to AutoQ. When looking for a quality used vehicle, I strongly recommend AutoQ. If they don't have inventory on their lot, let Raheel and team know what you're looking for.

Got a good deal on a great 1-owner car. And we met a cut dog also -- the mascot of the lot, Bentley!read more

When I called CBA Greenville, I already knew pretty well what was urgently wrong with my car. Well,…read morethey fixed that problem at a reasonable market rate--and they also found two less urgent issues that I already knew about but forgot to mention. So, on my first visit at least, that's honesty, competence, and a fair price. Oh, plus friendliness and free shuttle service!

Took son's car (2016 Sonata) in for CBA service check on leaking oil and maintenance warnings…read more Spent over $1800 for various engine and fluid repairs. Then only to have the car completely fail 2 weeks/500 miles later in another state which required further service for same oil leaking.($600) but told it required further service. Upon returning home (Greenville), we brought it back and CBA serviced again for no charge. Subsequently a week later, it had same major leaking issues, and we were told by a different mechanic that the car was shot and not worth repairing. Very disappointed in paying that much money for a car that was beyond reasonable servicing and not provided an honest assessment of its viability.

I typically don't write reviews, but I feel compelled to share my experience to help others…read moreconsidering this dealership. Unfortunately, the stigma of the "used car dealer mentality" still exists here. I contacted this dealership regarding a Certified Pre-Owned vehicle and negotiated back and forth with the sales representative. He consulted with his sales manager and came back with a revised, agreed-upon price. I accepted it and began the process of moving forward, including preparing to place a deposit. The total concession was only $2,000 off the sticker price, so nothing unreasonable. The following day, the sales representative called me and said, "I need to be honest--the other sales manager decided we are not going to honor what we agreed to. The car has only been listed for nine days, so there's no deal." I have been in sales and sales leadership for over 30 years, and this type of behavior would never be acceptable in any reputable organization. When you give your word, you honor it. I asked that a manager or the general manager contact me to discuss my frustration and what I believe to be dishonest sales practices. No one ever called me back, which speaks volumes about how little customer experience matters here. After reading the existing reviews, I should have known better. When you see consistent negative feedback, it's usually telling you something. I gave them the benefit of the doubt--and unfortunately, the reviews were accurate. I would gladly drive two hours to another South Carolina dealership, or even into North Carolina, to work with professionals who value integrity and customer trust. Pretty sad, Carlton. Without happy clients, you won't have a successful dealership.

Very nice staff, but the Asheville dealership was MUCH nicer, more helpful, etc…read more I bought a car at the beginning of August. But I've been traveling cross country. I had my license plate shipped to me. I asked them to put them on. I've never had a problem with the dealership putting them on. They were happy to put on the rear plate, but since my front plates , there is no screws in there they would've had to charge me. To drill the holes. That's beyond me. Sorry I think if you buy a new Mercedes and you're at a Mercedes dealership, they should be willing to take care of that without a charge so I got my back plates on. No front plate cause I didn't wanna pay an hourly charge to have someone do that. Again, I didn't buy the car there, but they still should be willing to put on my front plates. Even if it includes drilling some holes.

Excellent experience from start to Finish! Anthony was the…read morebest salesman! Highly recommend - very communicative and over the top customer service! Go see Anthony !!

Scheduled an oil change by telephone. While scheduling I asked the person on the phone if the right…read moremobile1 oil would be used as specified by manufacturer and she said yes. Then I go to the appointment and double check with the service advisor who the says the don't have the type of oil required and would have to order it. Very bad handling and very inattentive.

The worst. these people have abs no idea what they're talking about. from one person to the next…read moreyou get a different response and they love adding on additional fees, when called out on it, one person says they will have them removed, the next person refuses to remove them and that's it. on top of all that, they absolutely love to NOT give you pertinent information. my favorite was when they asked me if I had a safety vest? when I asked them why they responded that it's common knowledge, trying to make me feel uncomfortable. when I asked to borrow one, they simply replied "well, we can sell you one for $5" Yet another fee to tack on, but the attitude comes for free. how are these people allowed to own and operate any business is beyond me.