Puroclean guys were terrific.. luckily we did not have any mold damage so they didn't even charge…read moreus. That to me shows pure honesty. recommend! Mahalo

Greg and his crew were a true blessing. Our AirBnB was flooded underneath the sink due to a…read moreleaking pipe. The wood had already begun to rot and mold was starting to form. The damage was unrepairable. Luckily, for us, PuraClean answered the phone and dispatched a service person quickly. They arrived when they said they were. They were professional, assessed the damage, and created a plan to eliminate the further spread of the mold. I was beyond happy with the results. The price was worth it for me to get prompt, efficient service.

Terrible work quality! Do NOT use this company! The biggest regret in my life! They have a bad rep…read moreamong contractors. Everything they touched had to be repaired, from dry walls to paint to cabinet installation. Thankfully, my insurance was so helpful. This was the worst experience of my life. They are good at hooking you to contract them. They are extremely nice and carrying at first, and then the reality of the crap product they put out hits you. Unfortunately, they use unqualified workers! Broken water pipes--twice! No quality control whatsoever! They argue with you claiming the insurance does not cover to fix the crap job they did in the first place. They do not care about the quality of the product they deliver. Simply not worth it! Read review from Chris C. from Apr. 26, 2023. It sounds very familiar to me. Same problems, and three years later... nothing changed.

We had a water leak in our shower and ServPro was extremely helpful. Always friendly, on time and…read moregreat customer service. Nick and Garrett, Mahalo!

Anyone that reads my reviews you know I rarely give a five star to anyone. I have to say Mold…read moreDoctors get a five star review and this is why... I'm getting ready to sell this particular house. After the inspection water and mold was detected in one room which was not obvious to us and could not be seen by the naked eye. Called Mold Doctors, I had the pleasure of speaking with Robert. New to the island and to Mold Doctor. He was very helpful and understood our urgency to get someone out to look and to fix the problem. They met me the next day at the house. Quickly we came up with a plan and they were there the next day to start the work and finish up the following day. From start to finish the entire team were very professional, respected our home and were very thorough from the setup for fumigation to the clean up afterwards. So respectful that when they accidentally made a spot on my concrete driveway they made ever effort to clean it up which they did. They could have just let it but they didn't because they knew it was not the right thing to do. They left my property the same if not better. I sincerely appreciate that kind of attention to detail. Mahalo nui!

The employees of this business were not only affordable, thorough, local and well priced! I…read moreimmediately turned the report over to my PCP and he expeditiously turned me over to the lab for testing! I'm so grateful to say I am as far removed from that mold as possible. However, it's rapidly growing and spreading. DNLR cleared it. Ty Agents

SUPER benevolent folks. They were there for our Na'alehu & Wai'ohinu community IMMEDIATELY after…read moreHurricane Lala. I mean as quick as lightning, they cleared debris and rebuilt our essential water supply road... way before any gov't agency stepped up. There were even residents trapped up there, with no way to get out. We can't thank you enough!!!!!!!!!!!!!!!!!

From the owner: Since 2006…read more Established in 2006, Isemoto Contracting Co Ltd offers Commercial and Institutional Building Construction services. Caters Building, General Contracting, Utility Services and Water Removal services.

True North was engaged by me after the Kona Low. Seemed great at first. Once the HOA was involved,…read morethey no longer wanted to speak to me directly. Employees changed out mid job, no apparent overbite of our home by a manger that will respond to me. We just got back on island after months, only to find an astonishing mess in our condo. Bags of our belongings with dirt and food waste dumped on top. Items missing that I specifically asked to be left behind. Poo water on the ceiling in every room!!! How on earth can they say they clean up and restore your home, only to leave human waste splashed on surfaces. Hand prints of poo on the walls. Boot prints of dried poo on the wall. Electrical wires hanging loose from the walls. So many items missing, the rest thrown in garbage bags. And then the garbage left in our unit for months. The absolute worst was finding a bag with broken bleach bottle and broken ammonia bottle in the same bag. How on earth does a restoration and cleanup company leave you a toxic gas that can be fatal????

As of June 13th 2024 True North did not have any type of license or insurance This was verified by…read moreDCCA and also Chris Decker of the Dept. of Health who spoke with Abe Mahoney regarding their Facebook ad stating they did asbestos removal and he was told to remove it or else he'd file a complaint myself. I have all the emails from everyone involved. You say you were hired for a sewer leak issue? WE never had a sewer leak issue! Maybe check with Abe as to what was done inside.. and how his team left when they found out asbestos was involved. I have his emails and I also saw the unit afterwards, I have those pic's also. Just wanted to respond to your email which you sent nine months after the fact.

Great local company! Service was quick and they were extremely helpful explaining the work that…read moreneeded done

From the owner: When water, mold, or fire strikes, your property and peace of mind are on the line. We are your…read morelocally-owned, rapid-response remediation team, specializing in complete property restoration—from immediate damage cleanup to specialty odor and mold disinfection—so you can get your life back fast.

Well I can tell you we are beyond frustrated. Your employees scratched the new vanity and you are…read morerefusing to replace it. You didn't finish the job. Your employees broke 2 door locks-you never replaced them. Your employees damaged the wall-never fixed it. Your employees damaged the door frame-you never fixed it. Your employees didn't paint the closet door properly so it is peeling and won't shut without slamming it-you failed to take care of this. There are multiple cracked and chipped tiles from your employees and you have failed to fix them. Your employees BROKE a crystal structure made of all antique cut crystal and you have failed to replace the pieces or pay for the damages. Then your billing guy threatens us because he claims we owe you money-what a joke-you owe us damages! And what kind of business threatens people-what horrible customer service! When are you doing to take care of all the damages and replace the damaged items including the vanity? We want this done immediately!

I had a situation with a rental in Kona that had a leak coming in from another unit. Management…read morecalled this company out, and Mahvan responded quickly. He had the water vacuumed up from the carpets and floors and big fans put into place to dry out the wet areas, including the drywall. He was very professional and answered all my questions. The fans remained for about a week, and they came out to check in the drying progress regularly. They kept in touch via text (my request) to let me know when they were coming and what the status was - great communication! When the areas were dry, they made sure there was no mold or other damage. They seemed very thorough. It looked great, like hardly anything happened at all! I just need to paint the affected area and it's as good as new! Price was reasonable for the work and covered by insurance. They made sure to provide me with what I needed for my agent. Highly recommend for peace of mind!