Had my car in for some exhaust work. Everything was on time, kept me informed of progress. I was…read morevery pleased with work preformed. Fair price, great service, happy customer. I will be back. 5 stars

Truly, Loftus Auto Clinic is a shinning diamond among all possible repair garages. An acquaintance…read morerecommended them when we were experiencing issues with one of our older cars, so we brought it in on their word. Turns out that the alternator had run it's course. The owner of the garage gave me 2 choices: they could put in a new alternator or, since the car was old and we were just using it until we purchased another vehicle, he suggested leaving it over night and he would rebuild the present alternator and put it back in the car. I took the second option, and that held us for another few months until we bough another car. Another example: we brought our truck over to Canadian Tire to get the inspection done. That garage recommended we change quite a few things before it passed inspection, and the estimated cost was roughly $1,200. We brought it to Loftus: they looked at the estimate, looked over the truck and agreed that many of the things needed to be changed. However, once it was all said and done, the total cost for the service was $360 (and they bill by half-hour in terms of labour!). Since then, the truck has been running like a dream. The people who work here are all incredibly helpful and, more importantly, honest. They truly are exceptional at pleasing their customers and I would recommend them without hesitation to anyone who needs their car fixed. PS: They also offer a towing service with the same excellent commitment to customer service.

Save your engine and stay away. Brought my car in for an oil change and checked the oil after I got…read moreit back and it seemed dirty. Spoke with Marc at Loftus and he was adamant that it was done and I could tell based on the oil filter. It would be a FRAM oil filter he said. So I took it to the dealer and had them check it and there words were the "oil is black as molasses and it still has the original Toyota filter from the previous oil change." They kept a sample of the oil for me as there was no question in their minds that the oil change was not done. Stay away they can't be trusted.