Zach and Carter came out and installed a water softener system for our well water supply and…read moreupgraded the filter in our well house. Very professional work!!...we are super happy with the outcome!. pines plumbing will be our go to for of our all plumbing needs moving forward. So very happy that we found them!! I highly recommend Pines plumbing.

Knowledgeable, fair price. Prompt arrival. Will install a water softener and filter on my well…read moresystem.

This guy! I have had to call him three times in the last twelve months; twice for the furnace and…read morethis time for a leaking hot water heater. all three were emergency calls. Not only does he answer when I call, no matter if it's the middle of the night or weeekend. Then he shows up promptly. Today, he showed up within 15 minutes to assess the problem, put in a new shut off valve and returned before 5 to install the new heater. Then came back to check that it was working correctly. Then called and texted me to notify me the job was complete. Absolutely amazing service and I won't use anyone else!

Don't Call for an Emergency!…read more We called Phelps Plumbing & Heating on a Wednesday night at about 9:00 p.m., when we first noticed a broken pipe in our bathroom that was dripping water at a really fast pace. Water was flowing out of the pipe and soaking through the floor into the basement. The room in our finished basement that was directly below the leak was really wet, so wet in fact that we needed to have the room professionally cleaned the next day. We spoke with someone from Phelps who kind of laughed at our situation and said, "I don't consider that an emergency. I'm not coming out to help." He had an attitude and really didn't seem to want to assist a customer with the plumbing job. Based on his negative response and poor attitude, we crossed his name out in the phone book. I can completely understand that he may not have felt like coming out to help after hours, but his cavalier and dismissive attitude was shocking! He could have handled the call more professionally and simply said that he was unable to help. Do not use this place!!!

Thanks for the quick response and service for my main line clog. Really appreciated it! Efficient…read moreand very reasonably priced. If you're in the Big Rapids area call no one else. I definitely recommend ADLS and would use them again for any plumbing needs.

We had our drain clogged and needed help! Called Advanced and they came as soon as they finished up…read morewith another customer. The clog was from the house to the city drain. Bill got it opened up and helped us get everything cleaned up. Fast clean and friendly! We will definitely call them again.

Worst plumier around, left and said he didn't have time as I had water coming out all over floor!read more

Mike was dispatched to replace the ailing trap under an ancient laundry sink. It would have taken…read moreme a day, but it took this guy about a half hour. He was personable and professional, and left the area nice and clean. I'll use this company again!

Great service and professional staff. Our kitchen sink was clogged in our basement, and it took him…read more20 min to fix the clog. Will definitely use this service again.

They called back right away, interested in meeting me on site. When I called back to confirm a…read moredate, they were not interested. Waste of time.

Great companycompany, they do fast work. And are cheap for around here. Definitely a first call for…read morepower washing!!

This company is amazing. The workers are friendly and hard workers. They are a company of…read moreperfection. My shower,and kitchen Sink looks amazing. Brian, Blake, and Justus give it there all. I would love to see this company thrive and survive as a new company with young hard working people. Aleesha the secretary was so friendly when I called to schedule my appointment. She was willing to give me all the time with questions I have to have answered. Thank you to AB&B your amazing. Keep up the great work. They are on time as scheduled appointment was made to suit my needed. Would recommend this company to anyone in need of there services.