Mark came out same day when I called late afternoon, gave his thoughts on what the problem could be…read moreand came out within the next few days to get started. He was very thorough and called every step of the way to give updates. He even called the county for a lid to something plumbing related that had cracked, and got my mail while I was away. So very thoughtful and above and beyond! It was a pretty significant issue that required a lot of digging etc but his quotes were reasonable and the job was done without a hitch, everything is working as it should and I will definitely be using Quinlin for any future plumbing needs.

Our basement flooded because our sump pump failed. Called to get an estimate and Mark was able to…read morecome within a couple hours to check the problem. Our sump pump was old so it definitely needed to be replaced. He had all the equipment as well as a new sump pump so he was able to install it right then. He was very friendly, professional and knowledgeable. He did a great job with the install and took time to explain everything to us. We will definitely use him for any other plumbing issues that may come up.

Do not trust Black Diamond Plumbing in Denton MD! We were completely ripped off by this company!…read moreThey told us that they were the cheapest plumbing company around, & said "trust us". Well please don't be fooled like we were & make sure you shop around 1st. They took it upon themselves to order the most expensive parts to do the job w/ out even notifying us before hand, btw we didn't have expensive parts to begin w/ but for some reason they thought they were doing us a favor???? Why didn't they ask 1st?????? We would have never have approved such parts to begin with but we were never given any options, what a scam! We were also overcharged for the labor which should not have taken them anywhere near the amount of time that was stated on the invoice, to bad we didn't stick around & babysit them the entire time. Speaking of babysitting, the man who did the job brought a helper w/ him who just stood around the entire time & yet we had to foot the bill for both of them???? Not only were we overcharged but we were lied to as well, which was completely apparent on the final invoice itself. We tried to talk to them about their obvious price gouging tactics but they were unresponsive. Please take my advice & do not use this company. Do yourself a huge favor & shop around before you have these clowns show up & rip you off as well. We made several phone calls to other companies after the fact, unfortunately, just inquiring on how much "they" would have charge for such a job & once again we were told "boy you guys were really taken for a ride". Well lesson learned, never again will we use BDP & we will also spread the word to anyone who is willing to listen, save your hard earned money & call someone else. This company is not forthright & they are complete crooks. hth

From the owner: Black Diamond Plumbing & Heating, Inc in Denton, MD wants to be your plumber for life' let us take…read morecare of your sewer & drain problems, we specialize in cleaning, repairs new installation. We offer septic system installations, pumps installation, hot water heaters repair and installs-electric, gas propane, snaking & camera line location, jetting, sump pumps repair & installs. We are master plumbers & gas fitters. We are family owned and believe In our community. We are family oriented we work with our community. We give senior citizen discounts our way of helping the community. For the past 35 years, our technicians have been providing some of the finest emergency and non-emergency heating services to homeowners throughout the area.

We have a home in Tilghman and have used Palmer's Plumbing a few times - always more than happy…read morewith the service. Most recently, we had an issue with our well and the water supply. Making the appointment was a breeze and the woman I spoke with was professional and polite. Dan came to our house to make the appropriate repairs. Dan was right on time and was professional, courteous and efficient. As always, the price was quite reasonable. We can't say enough good things regarding this company. Finding good service providers seems more and more difficult these days, so it is a blessing and relief to know that we can always count on Palmer's for all our plumbing needs.

Dan was right on time. Polite and professional, he quickly assessed and fixed our problem, going…read moreabove and beyond to deal with a separate issue, too. All at a fair price. Highly recommend.

My air conditioning went out and they were called by the tenant. It needed Freon and they wanted to…read morecharge me $997. Outrageous !

Locally owned. Great maintenance contract options. Great customer service! HVAC, Plumbing and…read moreElectrical services offered.

I recently had an issue with a clogged toilet. They arrived within an hour, the plumber was…read moreprofessional, efficient, and got the job done quickly. Highly recommended!

We had an excellent experience with the the Water mitigation and Reconstruction dept. we had an…read moreemergency water problem causing us to have to vacate our home-which was overwhelming! Steve, Brian and the team was there for us every step along the way explaining what our next steps would be and comforted us during this unexpected event. the staff was friendly and always helpful. Reconstruction was handled and completed in timely manner and we can't say enough about how happy we were to have them handling this. HIGHLY RECOMMEND for water mitigation and reconstruction. all things we would have never expected and would use them again!!!! THANK YOU, ROTO ROOTER for the support you gave to our family during this terrible time in our life!!!

On time and helpful. They have helped me for many years. They come out and charge a fair price…read moreand are knowledgable

Won't use anyone else! Very personable and thorough. Got the job done quick! Gave me tips on how to…read morekeep my septic system good and how to prevent costly issues. Really great! See ya in 2 years!