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    Fixed By Fletcher

    5.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    Connecting Point Computer Center

    Connecting Point Computer Center

    (2 reviews)

    Greg worked on my wife's HP Pavilion laptop. The rates were good, the work done was effective in…read morefixing the known issue that we had. Another issue presented itself after the repair and Greg solved it without any issue. He was able to salvage our memories on the computer. Beverly was very helpful also.

    I was having problems with my computer shutting off randomly, so I decided to bring it in to…read moreConnecting Point to have it checked out. The people were friendly, and they let me know in advance that it may take a while for them to get to my computer because they were backed up with other customers. They also made sure to let me know that I may be charged if they had to do anything to the computer. They never gave me a concrete amount that they would charge, but I was fine with all of these things as long as they could help me with my computer. A week and a half later, they called me, essentially saying that they couldn't find anything wrong with my computer after testing it for a while. I was relieved to hear that maybe my computer was magically working up to par again, and gladly paid the $40 charge, thinking that there shouldn't be any problems. Unfortunately, my computer hadn't changed a single bit and I experienced all of the issues that brought me to Connecting Point in the first place, and now I was out $40. Without anywhere else to turn, I decided to take matters into my own hands and look inside my computer. After about 15 minutes of looking at wire connections, I noticed that one of the connecting cables to the motherboard was not properly connected. I snapped it in, and my computer hasn't had an issue since then. They had my computer for a week and a half, and couldn't find a simple connection issue, and then charged me $40 for running a few tests. I feel scammed.

    Fixed By Fletcher - itservices - Updated May 2026

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