This guy Jim came out and looked at my refrigerator. Said he had to order a part, said repair would…read morecost $160. Pretty reasonable price, so I paid total in advance. 2 days later said he was sent wrong part, be couple more days. Been a month now and he's not answering calls or messages. Guess I got scammed, app won't let me do zero stars.

Artificial intelligence was Not programmed to understand simple requests. IE: stop asking the same…read morequestions..that I already answered. Did Not Appreciate waking me at 7:00 in the morning just to inform me that the Human technician would arrive between 8 am and 5pm Again...I was already interrupted too many times to count, only to repeat what I already knew!! I do give Matthew a 5+! He arrived early. Was very courteous, even put on booties when I told him I'd just mopped. He was thorough in explanation of details about the programming of the washing machine. Sears should not only keep Matthew, but give him a raise!!

He was nice and very knowledgeable. He listened to me and answered my questions. He came to see…read morewhat was wrong with the refrigerator and found out what was going on. He said they will be reaching out to me to replace my refrigerator.

This company was sent by my home warranty company. Arrived 2 weeks later because did not want to…read moredrive to Malvern until they had other jobs that needed to be done in this area. They determined that the drain pump needed to be replaced in my dishwasher. Collected the service fee and would be back when part came in. They never ordered the part and have failed and refused to communicate with me and the home warranty company. Beware. Don't say you've not been warned.

This is one of the best companies . Very professional . I would highly recommend them to anyone …read more They would come out in the middle of the night to take care of the customer whether it would be storming or ice on the ground . Their philosophy is customers come first , and 100% satisfaction guaranteed!!!! Go for Fairchild Refrigeration , I Did!

From the owner: Fairchild Refrigeration, LLC Provides Commercial Refrigeration Repair to Central Arkansas…read more We're the experts when it comes to your commercial refrigeration needs. With 20+ years of experience in the industry, we have repaired thousands of units including beer coolers, dispensers, ice cream freezers, refrigerated deli cases, commercial ice makers, walk in freezers and coolers, and so much more.