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    FL Dryer Vent Cleaning LLC

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

    Services - FL Dryer Vent Cleaning LLC

    Fire protection services

    Insulation installation

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    9 years ago

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    Critter Control of Orlando

    Critter Control of Orlando

    2.5
    (43 reviews)

    It all started one night with some Very Loud Thumping in the attic. Poltergist? Unlikely. Raccoon?…read moreMost likely. Who ya gonna call? Well after some online research, these guys. We opted out of emergency weekend service and instead left the lights on.in the attic all weekend. They came and inspected and sure enough, a raccoon had been there and rats. They installed a one way trap for the raccoon, as I didn't want it euthanized, rat traps and duct tape to further verify what kind of critters were taking up residence and sealed off every possible entrance. I also decided to have them re-insulate the attic as said critters had pretty much torn it up, plus left unsanitary messes. They completed the job in one day and the attic looks great now! Plus the "eviction" had worked, as there was no fur on the tape (they checked several days in a row.)

    I am extremely dissatisfied with my experience with Critter Control of Orlando…read more The biggest issue has been their repeated failure to communicate accurate appointment times. Every time I schedule a service visit, I'm given a specific appointment time--such as 12:00 PM--and told that the technician will call around that time or beforehand with an exact ETA. That call never comes. Instead, I end up having to call the office myself, only to learn that the technician is running significantly behind schedule. After the office contacts the technician, I typically receive a text stating they'll arrive two to two-and-a-half hours after the scheduled appointment time. If appointments are really being handled as service windows, then just be upfront about it. Tell customers the technician will arrive sometime between 12:00 PM and 4:00 PM. I can work around that. What I can't work around is being told a specific time and then having to repeatedly chase down updates. I work during the week and often on weekends as well, so scheduling accuracy and communication are extremely important. What's even more concerning is the actual service being provided. During the most recent visit, the inspector never entered my home. He simply walked around the exterior and pointed out an area where bats are allegedly entering--a location that Critter Control itself had previously repaired. Meanwhile, we continue to find evidence of bats inside our living spaces, and occasionally the bats themselves. To make matters worse, nearly every night I can see bats swarming around the upper portions of our house. It honestly looks like something out of Stranger Things or a Scooby-Doo episode--and I do not mean that as a joke. It is genuinely alarming and concerning to witness. Seeing that level of bat activity around the home while continuing to find evidence of them inside makes it difficult to believe the problem is being effectively addressed. At this point, I have very little confidence that the root cause of the problem is being properly addressed. We have no idea how many bats may be present in the structure, and the fact that they are entering occupied living areas raises serious health and safety concerns. I understand that bats are protected during certain times of the year, but when wildlife is actively invading living spaces, homeowners need clear guidance, communication, and responsive service. Unfortunately, my experience has been the opposite. I constantly feel like I'm the one managing the process and chasing down answers. Based on my experience, Critter Control of Orlando has shown poor communication, unreliable scheduling, and a lack of urgency regarding an issue that directly impacts my family's health and safety.

    FL Dryer Vent Cleaning LLC - insulationinstallation - Updated June 2026

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