I went to see this guy about trouble swallowing and all I got was a condescending lecture, a piece…read moreof green paper and a 300$ bill. My wife also had the same experience when she went a month prior. This guy is a joke and will only take your money and do nothing.

Dr. Downs has been excellent to work with. I came in for my…read morefirst appointment and I was shocked at how efficient the office staff was. I was in and out in about 30 minutes including doing my paperwork. He quickly was able to assess the situation and determine that my tonsils needed removed. I was scheduled for surgery promptly. The surgery went well. He followed up and called me from his personal cell so I'd have it in case of any emergencies. I did in fact have a secondary bleed and he was responsive even in the middle of the night not only to my text messages, but to the ER doctors when they reached out to him for guidance. He then opened up a special appointment for me to come in the next morning to check things out. Absolutely the best care I have ever received from any doctor. You can tell he really cares about his patients.

The care and thoroughness of this practice is amazing. From robust and investigative questions to…read moreplans that make sense, this clinic has been beyond helpful. If you are tired of being a "12 minute patient" (no time to really explain what's going on or to receive subpar care), Aspen is the place to go. After 20 plus years of signs and symptoms being ignored (IYKYK), Dr. Mele took the time to listen and help create a logical plan. My pain is reduced, my functionality is increasing, and the best part is, I am actually listened to. Thank you to everyone at Aspen for your kindness, knowledge, and understanding.

Horrible! If you have MOLD... Run. All about money, not about care. Dr. Mele doesn't know how to…read moretreat people nor children, especially for mold. Dr. Mele has been terrible! I've found Dr. Mele is money seeking, doesn't tend to her patients needs/ concerns, within timing in which is important. The meds she put me and my 2 kids on were not fitting to the diagnosis of mold. In turn her protocol of meds caused huge reactions w/ with my son in which it took Dr. Mele 3 days to respond while she was out of town. There is no On Call Doctor, and Dr. Mele is prescribing meds that regular doctors or ER wouldn't understand. This company should be available for emergencies when they are prescribing especially to little kids. My son was close to a fever, throwing up, nauseas, crying in pain, diarrhea, extreme stomach pain,  pale, with painful hot itching red skin patches all over his body, and myself severe stomach and liver pain for weeks, and my daughter severe diarrhea. Her reaction was to get off the meds, nothing else for help, and we'll revisit over a month later. SO that's a family that's ill, and tested positive MOLD (kids high levels of mold) to wait for treatment all that time. Also she also prescribed us meds UNDAS, drops, nasal sprays, AND NAC before our mold tests came back positive! This is the stuff that made us ill. All Money! Some of the concoctions she handmade and I had to call in and ask Jane what is in these prescriptions and what do they do? I couldn't read the label and neither could Jane the receptionist. Dr. Mele didn't address all my health concerns that were important, and when I asked about my other medical concern (she even asked for my scan for the initial visit), it's was you need to make another apt, and said to me I asked you if you had any more concerns, but in truth she did not say this, she said we're ( her and her trainee) going to step outside to review a plan, came back and said she needed a few days to figure out a plan for the mother and cut our apt short. After we drove 2 hours to get there! After mentioning me having to pay again, I said I shouldn't have to, and Jane said if I wanted I could bring it up in the January apt. Our Labs &  Mold Test results Dr. Mele has been unwilling to review without an appointment a over a month later. Tested in November, scheduled for January. She said she felt our tests weren't emergent, even though we are ill. She won't talk to us like she originally said upon first meeting, I only talk to Jane the receptionist. My kids doctor who used to treat adults for mold, my doctor, and 2 different functional Doctors for kids and adults have told us our tests needed to be tended to right away (!) and that her protocol, especially NAC, should have never (!) been used starting out. My Doctor and the Functional Kids doctor felt additional labs needed to be done right away, and the tests were cause for concern. Dr. Mele should not be treating people, especially kids, for mold. We spent a lot of money for visit, tests, and meds for no help, no care, no concern. $1700 first visit. And Dr. Mele threw in my face she thinks money is a issue, I never mentioned that, but I did for the more and more apts she/Jane wanted to schedule, but money...of course it is important, I have a family and this is all cash....no insurance to get my family well. Everytime I called to ask something it was money money money, schedule for every little thing...there's no Doctor communication only with her receptionist. Dr. Mele might know other things to treat...but NOT MOLD! If you think you have mold exposure...don't go here. See a functional REAL doctor that specializes in MOLD.

I Highly Recommend Flagstaff Bone & Joint…read more I Just had my second ablation with Dr. Meier at the Surgery Center yesterday morning. My first one a year and a half ago gave me a great deal of relief for quite a while, but they don't last forever. The procedure itself, preparation, instructions, and the manner which I was treated was professional, friendly, and courteous, from signing in to walking out. Just like the first time. I was in and out in less than 2 hours.

Meier (md?) only cares about his wallet. If you don't fit in the money making warehouse mold then…read moreyou get threatened with a law enforcement call. He will promise things and after just 1 hiccup ( that he promised he would work with you threw) he says you wasted my time and don't come back.if you are autistic or have crippling fears , then he definitely is not for you. To threaten to call the cops on your mentally disabled patient after seeing a meltdown in your office is either super detached or you we hoping to set him off. Either way he is not a good person. I've seen and given many reviews in the last 2 days. At FBJ he has the most bad reviews and never mentioned in any review above 2 stars, where as every other MD there has been mentioned by name 10+ times in 5 reviews. He is a well oiled drone but the minute he has to think or do ANY thing extra your the problem. My experience was bad enough I filed a complaint with the medical board. But I guess when you vacation every month for a week we can't expect more.

I'm thrilled that my allergy injections have been transferred to Dr. Lund's North Star office in…read moreFlagstaff. The staff is dependable, on time and professional. Plenty of parking is a plus. Many thanks.

I met Dr Lund in the emergency room at the hospital as he was the on call ENT that day. I had a…read moresevere bloody nose and he came in and professionally fixed it. As this is a continuing problem for me I have seen several ENTs over the years and Dr Lund was the best by far. He gave me extensive written post procedure instructions that were very helpful. I had never received these from the other ENTs I had seen in the past. He is the only ENT I will go to now in Flagstaff.

Dear Dr. Mike, Mya, and the Entire Staff, I wanted to take a…read moremoment to express my sincere gratitude and appreciation for the outstanding care, professionalism, kindness, and dedication that each of you consistently provides. From the moment I walk through the door, I am always greeted with warmth, respect, and genuine compassion. In today's world, it is rare to find a team that not only excels professionally but also truly cares about the people they serve. Your office is a shining example of what healthcare and patient care should look like. Dr. Mike, your knowledge, patience, and ability to make patients feel heard and understood are deeply appreciated. You take the time to explain things thoroughly, answer questions thoughtfully, and provide reassurance in a way that brings comfort and confidence. Your commitment to excellence and genuine concern for your patients do not go unnoticed. Mya, thank you for your kindness, attentiveness, and positive spirit. Your professionalism combined with your caring attitude makes such a meaningful difference. You help create an environment where patients feel welcomed, valued, and at ease. You have gone above and beyond for me so many times and I will always be eternally grateful. To the entire staff, thank you for the countless ways you contribute every day -- whether through your friendly greetings, efficiency, hard work behind the scenes, or willingness to go above and beyond to help others. Every interaction reflects teamwork, compassion, and dedication. It is clear that you all take pride in what you do, and it shows in the exceptional experience you provide. The level of care and support you offer extends far beyond routine service. You create an atmosphere of trust, comfort, and positivity that truly impacts the lives of those who come through your doors. Your efforts make difficult days easier and good days even better. Please know that your hard work and kindness are genuinely appreciated more than words can fully express. Thank you for all that you do, for the compassion you show, and for the difference you make in the lives of your patients and community every single day. With heartfelt gratitude and appreciation, Tammy Haskell

Dr. Mike & Dr. Laura have been taking care of my wife and I for the past year. We actually can call…read moreand text our doctors anytime and they respond! No iron curtain front desk evaluation hoping to hear from you doctor, like using insurance companies. They both are soft spoken, caring, thorough doctors that really care about your needs. They listen!! I recently had a knee issue, Dr. Mike diagnosed the issue via Ultrasound, then backed up the diagnosis with an MRI. He also drained the fluid from my knee and administered pain relief. Even with a giant needle in my knee, I had little pain. He was very careful, skilled and kept making sure I was okay. Thank you!!! I highly recommend Remedy for your healthcare needs. They offer many services under an inclusive pricing model that will save you big money. Trust me, we love the care we get from the Remedy team. Give them a shot, pardon the pun.

My 6 year old daughter fell and busted her chin pretty good. She needed 5 stitches. The doctor (it…read morewas a male and I can't remember his name) was amazing. Very kind and clear. He explained to her exactly what was going to happen and remained calm which helped her. He did a great job with the stitching and a week later, it's healing really well and I don't think the scar will be very visible. We came around 430pm on a Monday and were in and out within an hour! They didn't take my medi-share insurance and I had to pay in full while I was there. But the price was fair and I preferred that instead of being sent a large bill 6 months later which seems to be common practice for medical establishments. Thank you flagstaff urgent care!

Went in about 1 15 mins before closing. One person waiting to be seen. Was told no more walk ins…read morebeing taken. No reason given, no questions on why I needed my daughter seen. Should have known this being NAHC runs this place.... What a joke of a monopolized health care company...

Excellent, prompt and courteous service - every visit is consistent and professional, with onsite…read moremedical doctors, nurse practitioners, nurses, physical therapist and amazing health coaches! A great experience.

Vera was promised to local government employees as a same day, one hour appointments. In the almost…read morethree years we've had it, this has never happened for my husband, daughter, myself, my staff of 17 nor myself. A month ago I was desperately ill. I called and received a next day appointment. I could barely move to get out of bed and was so sick, but got dressed and made it to the car, then hit traffic. My husband is blind, so he cannot drive me and my daughter is away at college. I called as a courtesy to say that I was running 10 minutes late and explained my issue. The receptionist was as cold as a Flagstaff New year's morning. She said they had to cancel as I only had a 30 minute appointment. What happened to the hour long promise?.I told her I was fine with 20 minutes. She told me my appointment was already cancelled! Now I have been there.a couple of times and no one ever met me at the door to take me right back, so this was bogus! I was then sick in bed and missed 10 days of work! I struggled through the next two weeks self medicating when my husband said to swallow my pride and make another appointment as I wasn't getting well. I called on Wednesday and they gave me an appointment on MONDAY! Definitely not same day and definitely not triaging as I'd been so ill for so long. I went to urgent care and was put on FOUR meds, because I am so sick. Then the snotty receptionist called this morning to offer me an application tommorow. When I pointed out her poor triaging and how sick I am, she coldly pointed out policy. My story is not unique. We have reported to HR how several staff members have experienced when one has called and received an appointment a day or so out and later on the same day with the same symptoms another staff member calls and gets an appointment sooner. It's not because one opens up because we always say that we want to be on the wait list. Other states have poor review for Vera. We were assured this one would be different. Just another broken promise.

They do not call you back, do not do refills, and the front office staff is the rudest I have ever…read moreencountered. i was told to come in the morning of my appointment for labs, and I had fasted. Not only did I not get the labs nor get to see the doctor, they took me in back to get interrogated by the billing department about a 40$ past payment. They also knew I was out of my blood pressure meds and seemed to be purposely trying to upset me. I will never go back there.

Where do i start, my family member is very sick. East Flagstaff Medicine seems to care more about…read moremoney then they do helping their patients. The last month my family member has been going through a lot of life threatening situations. I don't think the gate keepers know what their role's are. As it is the medical fields here in flagstaff do not talk to each other. We have been going in circles since he was diagnosed. That's where I come back to East Flagstaff family medicine. I have reached out to this office who has been our families Dr for over 20 years. Honestly I think if our Dr/nurse practitioner (Sara Reeves) would just call me or my husband back to hear our concerns we might be able to understand why we are always referred to the ER, which is it's own hell hole. Today was the last straw when our specialist said we needed to contact our primary dr for a referral for a procedure. Again another circle. called East Flagstaff Family medicine to get the referral , after waiting on hold listening to everyone's resume I got through. When I finally got the receptionist that put me on hold for ever, just to come back to tell me we needed to go to the ER. For a referral really???? I'm done with them I love Sarah Reeves, but, It's hell to get to even talk to her. I will never refer this office to anyone. If you sick just go to the ER, apparently that' the only place that can help you and not even then. I suggest you look at all the reviews that have the same referral to the ER. or urgent care. this is weird since they are looking for customers. I guess they can't be sick. hmmmmm