This place was super clean, nice lobby, great people from the receptionist to the nurses a doctors. I am a self pay customer with no insurance and really appreciated the level of excellence here. Thank you! read more

Forest Canyon Endoscopy and Surgery Center - Reception area - Gastroenterologist Near Me - Flagstaff, Arizona

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Yesterday my daughter had a Colonscopy. She has many challenges and has been through many procedures. It is rare that you find a staff like this staff. She felt safe and protected. She is not comfortable around male doctors but the moment Dr Trujillo walked into her cubicle she told me she was at peace and comforted. She was accepted by each staff member and allowed to not pretend to be brave. After everything she has faced for her to feel this good is the highest compliment. Thank you so much. So very appreciated read more

Terrible customer service. Lady in billing called wanted 200 in advance. I did why? Covered by insurance. She said nope I need 200. I contacted bcbs they said coveted fully. I called billing back told her bcbs is covering it all. She got so upset! She said well if they don't cover it I'll bill you for 200, (deductible) I said cool, that's how it should be I'll pay after procedure, why would I pay you for something I haven't received. She was really upset cause I didn't fork over 200. Now as for the rest of staff, good luck! This place has to get there crap together, they have no idea how to run an office. read more

I have been a patient of Dr Andrew Overhiser for several years since relocating to Flagstaff. The entire team is caring, compassionate and dedicated to the best patient care I have ever received. I have always experienced 5 star care. This last visit was for an endoscopy, just as always everyone that was part of my visit demonstrated true professionalism and post care. As always the next day I had a follow up call. Thanks for taking such good care of your patients. Also a shout out to Sandra his PA. For my pre procedure consult Sandra mentioned a couple things that could be causing my nausea recent ER Visits. She was spot on. I highly recommend. read more

This was my first colonoscopy and, although I live in Prescott (but visit Flagstaff each weekday for work), I chose Forest Canyon owing to its superior reviews here and on other colonoscopy-related sites. I was not disappointed. From initial scheduling (although couldn't get in for four months -- which is primarily outside of their control), to clearly documented instructions, to contact the week beforehand, to the highly professional & communicative medical team (was surprised to meet Dr. Engel in pre-op, who clearly explained the procedure and its benefits/risks, and answered my questions -- and enjoyed conversing with and the detailed instructions from Dan the Anesthesiologist, Deanna in pre-op, and Paige in post-op), I couldn't have asked for a better experience. Not having medical insurance, I was most grateful that they accepted cash (credit card) payment, and that the fees were quite affordable and competitive with my research. Finally, I thought that they managed expectations well -- saying to expect the appointment to last up to 2.5 hours from check-in (an hour before the scheduled procedure). And although I was in pre-op for an extended period (perhaps 45-60 minutes owing to the prior procedure going long after encountering a number of unexpected issues), I did indeed leave after about 2.5 hours. Only negative was the requirement to STILL wear a useless face diaper (FOLLOW THE SCIENCE!); oh well, my irrational virtue-signaling dermatologists and ophthalmologists/optometrists, not to mention the VA clinics & medical centers in which I work, also go-along-to-get-along in the mass formation psychosis hysterias & Big Lies -- terrified of scaring away the Karens & snowflakes as well ... and had I the choice of a similarly competent but courageous alternative, that alone would have scared ME away. read more

Nothing enjoyable brings a person here, but the staff makes it totally ok. Very professional yet personable and caring. Thankfully I don't remember much, which is a good thing and that was one of my goals. read more

This was my second colonoscopy at Forest Canyon, as well, I've been here two other times, as a designated driver for my husband. My last colonoscopy was 5 years ago. The professionalism of the staff is wonderful & is still at least 5 stars! I had Jenn, as the RN taking care of me. She was excellent! I believe Jesse took care of the anesthesiology. Besides Dr. Overhiser, there was someone named James assisting Dr. Overhiser,I believe. Excellent crew, from start to finish. I never felt anything, which I'm so grateful for. Their office called today to see how I am doing. This office is top notch! Although a colonoscopy is not a fun thing, Forest Canyon makes the whole process a positive experience! You are in excellent hands here for sure! Thank you Forest Canyon! read more

OK ... so I so did not want to ever have to go through one of these. But I have to say that the people at Forest Canyon were so professional so helpful and so thorough! Each person that I have spoken with on the phone, or dealt with personally, was above and beyond most professional care givers that I have ever experienced. Even their preparatory literature was very thorough leaving me with no questions of what I had to do before my colonoscopy. For having a job that I'm sure many patients are not excited to be going to, you would never know that from the staff here. Funny to say but I would do it all over again!:) and um... no photos for this post... you're welcome. read more

So, I was ordered by my doctor to get a colonoscopy. I made an appointment and jumped through all the hoops. Today at 3 was my appointment. They called at 12 to tell me my insurance wasn't going to cover it. They canceled the procedure. I called insurance and it was a clerical error. Monday night I had dark red stool coming out. These idiots canceled me over a clerical error. 3 hours before the procedure. After I did all the drinks and didn't eat for two days. I think it's a bleeding ulcer. That's all I can do is guess cause this place has inept workers. They told me they understood and were very sorry. read more

I prepped for a colonoscopy. I felt weak after not eating for 2 days so I asked to sit down. When they took my blood pressure it was 94 and went to 104 in a few minutes. I was refused the colonoscopy because I had taken 4 nitroglycerin tablets in the last month. They did a preprocedure health history by phone so they knew I had heart issues. But I had surgery in December and was fine. They couldn't get ahold of my cardiologist so they scrapped the surgery to keep me "safe" And to add insult to injury, they called and left a message meant for someone who had just had a heart attack. My heart attack was 6 years ago and I lead an active life. So my suggestion to any of you reading this, is to find a good facility. Not these stupid people who call themselves professionals. read more

My treatment at this facility was excellent. They were very helpful in so many ways. Tanya, the scheduler was also knowledgeable about the procedure and was able to set my wife at ease when she inquired about it. She also helped with the question of how much fasting was required and which of my medications to avoid in the lead-up to the procedure. The place is clean and modern. Once inside, the nurses were very kind and helpful. Since I had my portable oxygen concentrator and it was low on charge, they helpfully plugged it in for us. The nurse anesthetist came in before the procedure to discuss what kind of anesthesia would be most appropriate in light of my present medications and my past experiences with anesthesia. Dr. Badger also came in beforehand to ask if we had any questions. I don't remember much right after the procedure, but they gave my wife directives on how healing should proceed and what we should keep an eye on. Overall, an excellent experience, with no complications. I highly recommend this facility and Dr. William Badger, who performed the procedure! read more

Last Wednesday, I had endoscopic sinus surgery and septoplasty performed at Forest Canyon Endoscopy & Surgery Center. The staff was overwhelmingly gracious and professional. From the time I entered the building until I was discharged, their top priority was to take care of me and to ensure I was comfortable during my stay. I'd like to personally thank Dr. Nathan Tritle who performed the procedure (down to earth guy with an excellent bedside manner.) He's trustworthy and has kept me well-informed with anything related to my condition. Also, I'd like to send special shout outs to Ashley, Michelle, Trish, Jenn and Chris for taking extra special care of me pre and post-op. In summary, Forest Canyon is a reputable and safe facility with an efficient, exceptional and impeccable staff whose main objective is to provide top notch service to their patients. You guys ROCK!!! read more

These people are wonderful. I was VERY nervous about my first endoscopy and the wonderful people at Forest Canyon made me feel as comfortable as possible. They promised me I wouldn't remember a thing and boy were they right. Overall, a really nice facility (NOT OUTDATED, YAY) with wonderful, caring employees that go the extra mile for the patient. read more

I went in this morning for a tonsillectomy and I am so grateful it was at Forest Canyon! Every single person from the receptionists, the nurses, the anesthesiologist and Dr. Downs were so great at calming my nerves and both pre and post op care. Dr. Downs even calls you later in the evening to check up on you and tells you that you can call his cell on the weekends if you have any questions or issues. Thank you so much to all of the staff at Forest Canyon! read more

I had a procedure yesterday and it was a wonderful Experience. Barbara, Sarah, Dr. Engel and John were so kind. I have worked in healthcare for 30+ years and the care they provide definitely deserves 5 stars. Thank you for taking such good care of me! read more

The staff was great but they overbooked the appointments. Now they are running at least an hour behind and this is with one canceled appointment. My advice would be always schedule a morning procedure. read more

Just got home from nasal surgery here to fix a deviated septum and a couple other things. Great experience. Everyone one was extremely friendly and made me feel at ease. Very pleased with how I was treated. read more