This is a large Sainsbury's store, on Wilmslow Road, in the Fallowfield area of Manchester…read more
As of April 2023, The store operates a policy, where you must, scan your receipt to leave the store, I can understand why they would want to do this to prevent shop-lifting but the idea just doesn't work for many reasons:
1. The store has multiple entrances, meaning it makes it more difficult to just cut through the store, also if you want to get to the Starbucks or high street, from the car park, you'll be out of luck.
2. If you chose not to buy anything, you'll have to wait for a security guard to allow you to leave
3. I struggled to scan my receipts on the scanner and struggled to exit
4. The systems were setting off loud alarms constantly, bellowing throughout the store, and the gates were very slow to close after one person had passed through, making them pointless anyway.
I feel having these scanners on the self-checkout area, would be much more effective, than on the actual exits.
In terms of the overall store, the facilities are good, with the store also having an Argos and Starbucks inside, while it isn't the most modern or easiest on the eye, in terms of their interior, the section is pretty good in most areas, stocking the items you'd expect to find here, and the store is reasonably easy to follow with a decent number of staff around the store to provide assistance when required.
The store also supports Sainsbury's SmartShop, which means you are able to scan the QR code at the front of the store, and then you can use your mobile phone to scan items as you're going around the store, you will still need to go to the checkout to finalise your transaction though, unlike the smaller Sainsbury's Local stores, that let you pay via the app.
I was a little disappointed with the clothing and home section, considering this is a large store, but with Argos now coming into Sainsbury's, who stock many items in this category, it makes up for it, even if it does lack the physical touch/feel before buying, as real in-store shopping.
3* - A good Sainsbury's store, but the receipt gates and alarms make me feel like I'm entering a prison, rather than a place to buy milk and bread.