3 minutes before my Scarborough bus was due, it was cancelled. surely they knew before the 3…read moreminutes, that it wasn't going to turn up!

Coastliner, and Transdev, gave an unbeatable service on Sunday. The trains were canceled due to a…read moretree on the tracks (Sunday 9th Feb) and Coastliner excepted our rail tickets and took us to York. The driver was extremely helpful and was not shy of a few jokes along the way. Made us all feel like we were valued. Even helped where they could. Yeah, sometimes the busses are late, but at least it's always a service with a smile and they do everything they can to look after you. There was another time I left my pass at work, and they still helped me as much as they could, and got me home and back to work the next day.

This local travel agents is just off the main high street on the corner of yorkersgate and saville…read morestreet. Its quite a small shop, but seeing as they don't actually have stock to sell thats not a problem. The staff in there are always friendly, there seems to be a family feel to it. I went in last year and they were very helpful, helped me with every aspect of my journey so that I could save the most money, booking trains seperately rather than all in one go turned out cheaper! Because they are a local, one off business, you don't get the impression they're in it for the money as much. Obviously they have to make a profit otherwise it wouldn't work but they don't have targets for sales etc like major companies. They can usually find you a good deal as long as there is one available. Would recommend to anyone.