Communication with setting up the ride was easy and cordial. The trip to IAH was flawless: the…read moredriver arrived on time, helped load luggage, and was very professional. The vehicle was nice and clean. She was fantastic. Airport pick-up, however, was not so good. I use black car service regularly, and this was the first time black car service did not do a meet and greet at baggage claim. I was traveling with my mother, and she is in a wheelchair, so getting our luggage and maneuvering out to find the driver (different driver) was inconvenient. Also, my niece said she was getting car sick, as the drive to the house was quite jerky and brake-heavy. I may use them for the airport drop-off but will look elsewhere for the return/pickup.

We decided on a car service instead of going the Uber route for the Renaissance Tour at Reliant. We…read morepacked a cooler and left it with the driver. The drop off was seamless and right on Kirby next the the stadium. Best Decision Ever- As we were riding away comfortably the ride share apps were price gouging. Total value immense, the monetary cost was just a tiny bit more than the app costs and needed very little fore thought. If you are reading this just book them!

I must admit I was initially dubious of all the positive 5 star reviews BUT after taking the…read moreplunge, Samson is the real deal!! What more can you ask for when a company is: responsive, fair priced, safe & punctual? We used Samson to pick our family of 5 to take us to IAH. He texted me the day before & was at our home 10 minutes early. 7 days later picked up a family of 6, my daughter joined us & Samson didn't butt an eyelid when I texted him to make an additional stop. This is now our preferred chauffeur service. Thank you Samson!

The limo was on time, and we were kept apprized of the pick up at home and airport. I would highly…read morerecommend the use of this limo service.

HIGHLY RECOMMEND! Beyond wonderful service. I travel often and wish this company was available in…read moreevery major city. The driver had my name on the sign and was so amazing in every way. Courteous, helpful, pulled ALL 7 heavy suitcases off the conveyor! He pulled 4 of them, I pulled 2, while my mom pulled 1. He loaded the trunk all on his own while we sat in the air conditioned vehicle. The SUV was clean and he had FIJI waters for both of us. Great ride all around. Then when we got to the hotel, he got a luggage cart and loaded up all 7 suitcases and wheeled them inside for us! INCREDIBLE. Truly outstanding. Grateful! Also have to tell the backstory about how the last time we were here we had the worst Uber experience from IAH airport to Conroe. Since I didn't want to experience that ever again, I knew I had to get a car service and this wasn't even much more expensive and they come in and greet you and help with bags!! Will be booking DHannah's and recommending to all!

So I reached out to several airport transportation companies and got this quote from this provider…read more First of all this must be the owner D aka Derrick and he made the assumption that I'm ignorant at airport transportation costs when I was quoted less by other companies including Uber and cab service. His ignorance comes in at the price of this review that I will be happy to share with all my air transportation traveling friends. An owner or employee representing a brand or service should never use in text, email or chat, "No Offense" because what follows that is offensive, bullying, or demeaning statements. So yes I took offense. Sorry you think I'm clueless but I'm pretty well educated in Economics 101 and more. I understand what I'm paying for and I also know when someone is price gouging for a door to door service.

Amazing service! I have been using this service for more than 6 months. They are extremely reliable…read moreand prompt. Scheduling a trip is easy and worry free. I would highly reccommend them to anyone who travels for business regularly.

From the owner: Houston Airport Transportation Pre-booked Appointmets 24-7…read moreService Premier Black Car Services Airport Transfers and Corporate Sedan Services Special Event Services, Transportation to Sporting Events, Concerts, Night Out, Wedding. Special Licensed Roundtrip Services From IAH Airport to and from Galveston Cruise Lines

I requested quotes from several Houston area black car services…read more Right from the start, Nader, was the front runner and he never let me down. He was quick to reply and came across as very professional, thoughtful, with an eye for the details and happy to help me with one of my Seattle area VIP clients. I always felt well taken care of and never had a worry once he agreed to take my long distance transfer. His rates were very competitive and fair. He managed my high priority client like it was his own. Even when we had a last minute special request and schedule alteration, Rocket Limo handled it with grace and style. If you are looking for a professional service with a personal touch, I could not recommend anyone more highly. I know I will be using Rocket for all of my clients for their Houston area travels from now on. You should, too.

Very easy and almost instant communication. Our driver Ray was waiting for us in the airport and…read morehelped us retrieve our bags and take them to the car. Our flight was late and it was after midnight when we got to the limo reception area. Ray immediately put us at ease. He was so nice and pointed out places of interest on the way to our hotel. We were very happy that Ray was the driver to pick us up and take us back to the airport at the end of our trip. Excellent value, and so much more comfortable and pleasant than ride share or taxi service. Wonderful experience! Top notch service!

Great service.But as a couple months ago, they were not a service. Unfortunately the owner has…read morepassed away

This is the best service in The Woodlands! Staff is always professional and well mannered. You…read moredon't have to worry about nut case drivers here. Safe and comfortable. They do the longer ($20+$2.50/mi) trips that others won't touch. IAH/Bush Airport trips are at $10 +$2.50/mi

I have used this team literally hundreds of times. They have never missed a pickup. Early mornings,…read morelast minute requests, delayed arrivals, even early arrivals - they are always available and on time. The drivers are friendly and vehicles are nice. I don't use anyone else!

I cannot recommend this service highly enough. Their communication is excellent. I tried three…read moreother limo services before I got them and the difference was obvious from the start: they answered their phone! (Everyone else directed my to a web site.) I had to make arrangements while a family member was sitting on a plane, waiting for takeoff. My last minute request was accommodated smoothly. I got texts when the driver was on his way, when he picked up his passenger, and when he dropped them off. Courtesy, safety, comfort, and cleanliness were all top notch. They are tops! In this day and age of apps and web sites, you get a human being on the phone who understands and cares. Payment was easy. I will be using them again if need be.

HORRIBLE!! What a total scam!!!!!!! I talked with Robert to get all the details planned for my…read moredaughter's quinceanera. The driver shows up demanding cash with a minimum of $50 tip. (not discussed at all as they took CC info at the time of booking) We had to scramble to collect the money from myself and other guests so he wouldn't leave. Then, the service was supposed to be for one hour but the driver just did a straight drop off at the venue (6 miles away- less than a 15 min. drive) When we called to try and clarify and get some sort of reimbursement at the very least my husband was HUNG UP ON! Everyone involved was so disappointed and so upset with the horrible service. I am calling the BBB to report. Absolutely unacceptable!

Got a quote for pickup of an elderly couple from the airport. There were delays in immigration as…read morewell as baggage claim & the wheelchair assistance was very delayed. Elite charged a significant adder for the wait time. Not the company it used to be. Not going to use them again.

The took the money for the ride and then sent me a text saying no drivers availableread more

I ordered a taxi from this company last night while leaving Houston Raceway, and made the grave…read moremistake of giving the dispatcher my credit card over the phone, at his request. The taxi driver called me when close, and I provided detailed pickup instructions. He then proceeded to pick up another group without notifying me, and charge me for the ride. I was charged $75, $25 and $25 from this company last night, and $27.50 this morning. That's a total of $152.50 for a taxi ride I never received. Stay away.