Cheap rents and responsive staff. Every time I've called about a maintenance issue (just 3-4 times…read morein 2 years) in the morning, they've fixed it by the time I get back from work in the evening. Don't increase rent after your first year - big savings in a rental market that seems to have increases after every single year. Pay at least one business day early and you save $10 on rent. While it's not much, it's better than nothing you get at most places for paying early. Never try to barge in unannounced and give proper notice a few days in advance of anything going on in the building. The houses are old, but so are 90% of the rentals in Ypsi (or Ann Arbor, outside of the insanely priced new developments). They're well maintained though. Small shop, so there's no guarantee you'll get a person on the phone when you call. Leave a message and they always return every message that needs returning. Definitely worth checking out.

I rented from Ken Hays Apartments for over 10 years, between two other apartment rentals. It was…read morelike night and day, and I learned my lesson: If I ever rent another apartment, it will be through Ken. Granted, the apartments aren't high-class, with amenities like pool or weight room, but I don't need that. It's a great deal with low rental rates.Apartments that are clean, renovated, and bug-free. A management team that is responsive to your problems and inquiries, and maintenance available 24/7. Best of all- if you don't ask for them to come by, they leave you alone, and give you plenty of advance warning when they have to visit. What more could you ask for?

I have lived at Cross St. Village for over seven years. It is a beautiful, safe apartment building…read more I plan on living here for many years to come. Come and see for yourself you will not be disappointed. Great place to live.

From the owner: Cross Street Village is located in a historical building of the Depot Town neighborhood. Our…read moreapartment homes feature 14-foot ceilings and 12-foot windows, giving them a very bright, open and airy feeling. The property features one and two bedroom homes.

We made an appointment to tour an apartment and the leasing agent never showed up. He confirmed…read morewith my roommate a week beforehand, but not on the day of the tour. We tried calling their office phone number and the phone number on the leasing sign in front of the house, and nobody answered us.

I lived in Eagles Nest Apartments for 3 years and actually had a pretty decent living experience…read more(especially compared to other apartments in Ypsilanti). The complex was kept clean, Greg (the apartment manager) was quick to respond, the maintenance crew was friendly, and the price wasn't unreasonable. They did have some odd things, such as asking for a release signature unusually early, but overall nothing too concerning. However, once I informed J&S that I would not be renewing my lease, they became incredibly difficult to deal with. I had maintenance requests that Greg took over a month to address, and then they deducted charges for those issues from our security deposit. Greg also stopped responding to emails and phone calls. In addition, J&S changed the move-out date on our re-lease without informing us. They removed two weeks from our contract, leaving us with only a couple of days in our final month at the apartment. I notified Greg of this about two months before my planned move-out date, but after many calls and emails, he only responded one week before we were supposed to leave--informing me that they refused to prorate our rent or allow us to move out on the correct date. As mentioned, I was originally looking forward to giving J&S a great review, but unfortunately, I cannot recommend them to anyone after how poorly they handled our move-out situation.

There continues to be an issue with roaches and now swarms of gnats that plague the community, Now…read morethere seems to be issues with blocked trash chutes therefore filled up trash rooms, stairways riddled with dead bugs and flies, filthy and smelly carpeting at in common hallways. A small majority of the residents party loudly in the common arrival area of the entrance way and invite drug addicts and homeless people into the building and have been found sleeping in the laundry room on top of the heaters. When addressing issues with management, their solution is telling paying residents that if they aren't happy to move. The laundry room floor and the tops of the washers, dryers and trash can probably haven't been cleaned and sanitized in months, they were late in this cold weather to turn on the heat and it's a violation to use your stove to warm the apartment. The dog waste container outside is never changed unless a resident asks for it to be so. This place is going further and further into a ghetto minded mentality. THIS PLACE IS A DUMP, DON'T MOVE HERE.

They have a real problem with bugs and pests. Management…read moredoes nothing. They have a contract but he comes out infrequently and the manager is absolutely USELESS. They can't keep staff and your apartment will not get the attention it needs. STAY AWAY IT'S A DUMP PURE AND SIMPLE.

This place is no picnic.. Don't move here unless you are wired a third or plane old mentally…read moredisturbed. They don't tell you until you move in that your bed can't be at the window. The dresser can't block this tiny pill cord etc.. They steal packages from ups and FedEx. The managment refuses to have a room or area for packages in vase the tenant misses the arrival ups or FedEx

Stay away. Landlord sycodic and nerodic. She tends to see and hear things that aren't there and say…read morestupid stuff. Things like covering heat register will cause monoxide poison. Burned out light bulb is a federal crime. Post it notes on door knocker will destroy the door. If you have to say something to the office you have to keep saying it because they will say you never said that. Repairs take years. They would rather spend hundreds of dollars to cover it up and then blame you rather than just fixing the problem. Condition s are not that good for handicapped residents. Landlord lets her groupies hang out by the mail boxes so other residents can not get there mail. No one shovles snow out off parking places so you can get to your car. Grate if your disabled. No smoking by front door. Ok. But you are aloud to spit all over it and in front where you have to walk. Landlord thinks they can come in you apartment when ever the feel like it. They say they have the right to go through your personal belongings. They realy have problems with residents who lived here a long time and always pay there rent on time. The like short stay residents so they dont have time to figure out what management is doing illegal. Place is just a dump.

This property management company is the WORST! I never had a working furnance. They only…read morecommunicate thru emails. Very hard to talk to a real person when you call for any question non Maintenance. You have to email. The property manager has been bullying me for a month now to sign another lease. My lease is not up for another 2 months. They are showing the apartment while still living here. Sign out front 2 months before move out. They have pictures of this place empty. That is how I found and rented it. Bullying again. I will never rent from this company again! Renters beware!

Never rent from these people. My group attempted to rent a newer property from them just for them…read moreto steal $360 from us and attempt to put us in a 300 sq ft downgraded apartment with less bathrooms and less amenities. We were nearly homeless because they maintained constant communication over the course of 1.5 weeks and made it seem like our application was moving forward only for them to tell us the very next day that they had rented to someone else.

I've lived here for a few years now, and been here through some changes in management. I'd like to…read moresay that throughout these changes, I've see improvement. And overall I'm happy with my stay here. The office personnel are very nice, and maintenance are friendly and work well. I feel that my rent is competitive, and any concern, are addressed right away. Thank you for making my stay here enjoyable. Please keep up the good work. WK Harbin

The customer service and entire team seem top-notch at first sight. Once I moved in and settled it…read moreall went down the hill, there were constant invasions of privacy from maintenance, he came and attempted to break into my apartment with no appointment or prior warning stating he was there to "fix the screen" (in the bedroom window) I followed him into the room and the screen was perfectly in place with no flaws so he left as he could tell I was furious, I had my dog never knew what his true intentions were attempting to break past the obviously occupied apartment as the hotel lock was in place. The leasing agent made up an entire email and sent it to me about how he was just there to do a planned scheduled maintenance run when there was nothing to do and not one warning about this entry date. She made up paragraphs acting like she was there when she was on one of her random days out of office.

*UPDATE May 2024: The tenants here are STILL dealing with package theft inside the building. This…read morestarted in 2021 and B&B has done NOTHING, even after receivng many complaints from tenants, not just me. This is an ONGOING issue which B&B has failed to resolve, years later! They send out emails with empty threats bc they dont want to pay for cameras to deter the thief.*

Little Bobby Barnes is one of the most miserable people I've ever had to deal with. He and his…read morebrothers took advantage of the COVID panic from my previous landlord, Kurdo, and took over my building on the 29th of January 2021. I had been living in that building since September of 2015, with no real issue. Yes, the building is old and flawed, but I loved it, and the rent was a fair price, relative to the size of the unit; I had a 550²ft efficiency (think like a cross between a larger Studio and a tiny 1 Bedroom) with a balcony. There were at least four other people in the building who'd been living there longer than I had, and two other units who moved in maybe two months after I did. All seven of us (out of twenty-three units) had lived there until the rent hikes imposed by Barnes & Barnes, or simply refusal to renew the leases, began ousting us, beginning in July of 2021. Bobby MacLaren was the first to go. He'd been there since the early 1990s, a Desert Storm vet with disability. Then was the single mother of four, who was across the hall from me. Then the single mother and her teen daughter from the first floor. Then my friend, Peter, a karaoke DJ who was also on the first floor. Then the sister of the mother of four, who moved into her own place shortly after the aforementioned mom did. Now me, a disabled gay man and street musician. Shortly after me, will be the retiree on the second floor, who's in her 70s. A couple of months ago, I noticed the photos they'd put on Craigslist, offering the newly "renovated" units that had been vacated by either one of us long-timers or one of the units previously occupied by transient students. While they have a decent photographer, I can assure you that these renovations are all cosmetic and superfluous. It's all a justification to jack up the rent by 19% more from what Kurdo was charging us. The floors aren't level in a really weird way, for starters. Then there's the legal issues. I've been in court with Barnes over my move from September 2021 (literally the beginning of the new lease they offered me, back in May, which I signed after bringing in the A2 Area Tenants Union for advice, to no complaint from themselves) to this month, January 2022. They skirt the laws against harassment and intimidation of tenants via off-the-books social media goons who dogpile anyone on Nextdoor or Facebook who dares to speak out against their shenanigans. Since December 2021, I have had an agreed-upon move-out for 31 January 2022. Since that December agreement, I have signed a new lease with a new landlord, which gave me a move-in date for 22 January 2022. Part of my new lease was to have the electric bill moved over to my name within 24 hrs of the move-in date. Regardless, Barnes began whining about this, the week before, on the 15th of January, in a court date regarding my CERA application and their claim for back-due rent (a separate, but related matter), and on that court date the judge reminded everyone that my date to move out was still the 31st of January. As I'm too blind to drive, have psoriatic arthritis, a spinal curvature, and Carpal Tunnel neuropathy in my hands, and my move-in date to the new place --which is only a block away from the apartment where I'd lived since September 2015-- was ten days before my move-out from the old building, and I have very few family and friends who are available to help, I've been gradually moving my books, furniture, and other items over that period of time. Any reasonable person in my situation would consider that a fair arrangement. In spite of being reminded by the judge, of the move-out date of the 31st of January, Barnes is still giving me problems. On the 24th of January, they affixed a "48 Hr Notice" to my door, informing me to have my things vacated, or they'll re-assume control of my unit. This is not only in violations of the court order, but this is also in violation of Michigan's Anti-Lockout statute, MCL 600.2918! These men really have zero respect for not only their tenants, but also the laws that are in place to protect tenants from people like them! I have informed my lawyer about their *illegal* 48 Hr Notice, who has since informed their lawyer, who has ostensibly informed them, and so here we are! As you can see, there are clear reasons why several friends of mine warned me against moving into a Barnes building, and while I initially did not, I was in a bind, where I couldn't afford to move, but I could barely afford to stay, either. So here we are. Robert Barnes and his brothers are literally the worst. I really can't think of any other way to put it. They inherited their inherently unskilled "profession" from their daddy, and the overwhelming majority of local people warn their friends and family against signing with Barnes. They make superfluous cosmetic changes and call it "renovation," and THEY ARE LITERALLY WILLING TO BREAK THE LAW if they decide that a tenant is a "problem."

Apartment 17 at 1224 Washtenaw Court had a roof leak that went unaddressed for months. It was…read more"repaired" and a few months later it leaked again. Mold spores testing of the room and behind the wall where the leak was was requested and they agreed to test. They never tested for mold spores in the room or behind the wall. They tested dust!! The company that did the test said they would gladly do the test but CMB refuses to do so. They have lied and have been deceptive and dishonest. Be extremely leery of renting from them.

I was working student move in.i litterly left the site due to unsafe and very unprofessional work…read moreenvironment.first off everyone working there is in recovery program and drills were stolen by day 2.the company loaded us up in the back of box trucks with loose furniture as the guy who was our "boss" was very unsafe jumping curbs, cutting off traffic several times.i watched him almost run over a few people on the sidewalk.when I asked him to chill out on the the driving he flipped out yelling about the load not being secure when I was given no straps and he was driving reckless.maybe it had something to to with the steroids that were found earlier that day in the office.either way I will be filing a lawsuit for unsafe work environment