Great selection of mid range- high end kitchen and bath hardware!…read more I was referred to this place from a contractor when I was obtaining quotes for my kitchen and bathroom projects. While I did not go with this contractor, I still visit the Somerville Showroom to get some ideas. Rob (sales associate) was VERY helpful. He answered all of my questions and got me the information I needed to determine whether or not it would work for my project. I never feel pressured (even I came almost at their closing time) to leave or buy anything. It was a great experience to go into a showroom and not feel like I have to buy anything. Even though most of the products are out of my price range, I always stop in anyways to get ideas and to at least plan on saving up for a project. The sales staff also offer some great advice on your project that will help save you time and money. Because this is a show room, you will have to place an order for anything if you want to purchase it.

Excellent service. Call for an appointment. Sales person was on time and provided excellent…read moredemonstration of available Faucets that we were there to buy.

Can you believe this was my first time in this store. I actually came to this store with three…read morethings in mind. With all this hot weather we have been having. I was in need of a cooling mattress top cover by Beauty Rest. As well as a new Bed spread. The one I had on was definitely comforting for colder weather. So I purchased a pillow, bedspread and a cooling mattress cover. I have to say this store is very expensive. I wasn't able to find any sales. My mattress cover was $70. The bedspread with 2 sham pillowcases were $80 and the pillow was at a reasonable price. I checked the store out to see if there was anything else worth buying. I think Home Goods may be more reasonable. Overall I am happy with my purchase. I am sleeping much better. It really did cool down my mattress for sleeping but I won't be returning for any future purchases.

Great selections. Great values. The man at the checkout was…read morewonderful. Pleasant and helpful was here. This store is well stocked and organized.

Did you know that, in the DMV area, there are ONLY two Container Stores! This one and the other in…read moreRockville. My partner & I were in the area, so we came through. She's really into organization. Thus, a trip to the container store for shoe bins and more. This place always gives me sterile, OCD vibes. Everything is white with bright lights and organized very well. If you are into closet systems they have those here as well. It is located on the back side of the mall and has an entrance to the mall. We came in from the outside. While she was shopping for specific items, I perused the rest of the store. There was a time when I frequented the Container Store often! It's good to know they still have a physical location. So, come check them out.

I didn't think I was going to be a fan of this place. A store... that just sells... Containers?!…read more Really, though, it should be called the "Organization" store, because that's what it really offers. And "organization" is far more valuable than "storage" any day. I went in with someone else who had this as their destination that day. I wound up buying something while they didn't! I had kind of forgotten that I needed an accordion folder for storing some documents I'd recently come into contact with. So, I picked one up! The sales associate working the floor was super helpful and very approachable. The prices are decent, near as I can tell. They don't appear to be gouging on the important stuff, like shelves and containers. I love that it's located in Annapolis Mall, as well. It's convenient to be somewhere that has a lot of shopping options, plus multiple options for a meal! Overall, this was a great find, and I'm glad I got over myself long enough to recognize the value of an organizational shop.

I came here during Christmas season and I love everything they have to offer. Great finds…read morethroughout the store, service was great. The service members were nice, and the decor selections were well stocked. Everything was priced reasonably from vases, holiday decor, and kitchen needs

Love this store! Always have what I'm searching for plus more! Store is neat and tidy and the…read moreservice is great! Busy during lunch hours fyi!

Fantastic customer service, Patricia took her time with us to ensure that we found exactly what we…read morewanted and that we were happy with our purchase. Highly recommend Patricia, she will work to make sure you find just what you're looking for.

am sharing my experience as a customer who is still waiting for a portion of my order to be…read moredelivered. About 1 year and 6 months ago, I purchased a bedroom set from Regency Furniture, including a bed, mattress, drawer chest, and dresser. I received all items except the dresser, even though the dresser and the delivery/assembly fees were paid in full at the time of purchase. Shortly after my purchase, the store where the order was placed closed. Since then, I have visited several nearby Regency Furniture locations with my receipt to ask for help. Each time, staff were courteous and tried to look up the order in their system. They informed me that the dresser would be ordered or made available, but I did not receive any follow-up communication or delivery. At this point, more than 18 months have passed, and the dresser has still not been delivered. I am writing this review to share my experience and to request that the company help resolve this long-pending issue by either providing the dresser or advising me on the appropriate next steps. I hope this situation can be resolved soon.

They're out to lunch. Inquiry form and phone number on their website don't work. Same with email…read moreaddress on their social media. Found another number which was just a recorded message telling you to text someone for a quote, spoken by someone who sounds like he's on the verge of taking his own life. This doesn't exactly convey the professionalism and attentiveness you'd hope for from a contractor -- and I haven't even worked with them yet! Plenty of other options, look elsewhere.

Rosalie and Sid Chernick July 24, 2025…read moreWe are very happy with this company. The owner came to measure the area. It took a very short time for the materials to come in. The installers were extremely helpful and pleasant to work with. We will definitely refer them to neighbors.

I'll start with I actually love the store/brand. I could literally spend hours finding things I…read morenever knew I needed and suddenly can't live without. HOWEVER! The customer service I received during my recent visit last week left a bitter taste in my mouth. I placed an online order to pick up. I was gifting this order as part of a congratulatory gift to a friend on the purchase of her new home. When I got there I waited in line behind two ladies. The associate was super personable and chipper with them each. With each transaction, making comments on their order and even stars to one how she had "just grabbed the last one" of something while giggling. When my turn came I did not receive the same customer service. She went in the back and got the order and asked me to sign a form. While signing it I asked if the store had GIFT BAGS or WRAPPING PAPER. She says "I can give you another shopping bag and some tissue paper. I said no I need a gift bag, how about the wrapping paper? She says "the wrapping paper is $8". I think to myself, I never asked for the price of the wrapping paper I'm asking if it's available and if it is please show it to me! So I ask her what the wrapping paper looks like because obviously she's not trying to wrap the item and not going to offer it. Instead of the associate saying well let me show you a sample, she begins to verbally explain the print on the wrapping paper. While she's explaining it she's also taking out tissue paper and another shopping bag (which I didn't ask for). I asked if it was possible to see the wrapping paper and she shuffles around behind the register and asks another associate if there was any up front. Finally she goes in the back and brings the smallest piece of wrapping paper to show me. I agreed to buy it and before anything she reminded me it was $8. I paid, she took my item in the back and wrapped it. When she brought it back she was about to hand it to me until I looked at the shopping bag that had my receipt attached (because why would you hand me an item instead of putting it in the bag?) The entire time she has this forced smile like I was taking up her time. While in fact she took up her own time by not being proactive. I've never had to beg for wrapping paper before, I guess there's a first for everything. I won't be going back in there, too much unnecessary hassle.

I've been coming to this William Sonoma for awhile and I think that it's one of the biggest in the…read morearea. In the cross keys plaza there is a lot of parking right in front of the store. This store should have all of the things that you need to buy at William Sonoma price of course. This is about the only thing left in the village of cross keys that I see thriving. The employees who work here are very nice.

Eric was super helpful and attentive when I went in for some paint swatches. I didn't know the…read moreexact color I needed, but he was very patient in helping me find some similar colors. There was a bit of a wait, as only 2 people were working, but once it was my turn I felt like I could take my time and had his full attention.

Came here in search of the right color paint to finish off my basement power room and the exterior…read moreof my house. Nicole greeted me with a smile as soon as I opened the door. She was so very knowledgeable and patient with me as I perused the many color options. Nicole was very helpful in ensuring I was comfortable with the type of paint needed to complete the exterior painting of my home. I was ecstatic to find that I would receive a discount for my purchase today! Super friendly, helpful and professional. Thanks Nicole, for making this an easy process!!