dont order from these rip off merchants. useless customer service. i want to simply exchange my current order with another variation of the flooring that i ordered in a lighter shade.i would be happy to pay any extra for a different variation if that flooring costs more and would pay the shipping fee again. sent 3 emails with no reply so i phoned up only to be told all the oak flooring they sell is all same colour !!! which is total BS. if so why sell six versions that are different shades on you web site. refund policy is also a scam is says customers must pay for it to be shipped back. which is fair BUT what they dont tell you is you must arrange to have it sent back with a third party courier which will most likley cost you hundreds of pounds and if i gets damaged in transit in any way you loose your refund SO DO NOT BUY FROM OR TRUST THIS SHAM COMPANY read more

Poor sub standard solid oak flooring. All knots imperfections and impurities are filled with a dark brown wood filler. Over 50% of the wood in the 23 packs we bought are covered in wood filler. Trying to get customer satisfaction is impossible now in the hands of MasterCard. it took 5 weeks of calls and emails before I could get through to actually speak to someone. They simply do not care. AVOID DO NOT USE. read more

I got a great deal on this websiteFloors Direct have a HUGE range of laminate flooring (http://www.floorsdirectltd.co.uk/) to choose from. they have some really good cheap laminate flooring and high quality branded stuff like quick step laminate floors (http://www.floorsdirectltd.co.uk/quick-step-laminate-flooring.html) . They also offer free delivery when you buy a certain amount which is what you need if your doing a living room and passage way. Fast delivery and Good Products.definitely recommended!!! :))) read more