"not good rating" given not because of bad job by the two guys who came to install, but for the…read moreextremely bad after install customer service! Fingers crossed you don't have any install problems after they have finished as you will not get anyone to come back and repair. We have one board in kitchen where the nail did not go in correctly and it created a small lift in the wood and every time we step in and around this area it is a loud squeak. We have asked to have it fixed and the "dad/owner" Stan refuses to come back to repair saying we treated his son and Chester badly while they were here And because we didn't "tip" the boys when done. After paying just under $10,000.00 didn't realize a tip was required. But in any event, tip or no tip very poor customer service after install. if you decide to have service with this company or any dealings for flooring, fingers crossed you do not have any issues with your flooring after. The job will not be rectified.

From the owner: Complete Hardwood Flooring Servicesread more

We were thinking about replacing our upstairs carpet as it was worn and off colored…read more The moment we walked in, we were greeted by a friendly Harrison. We were shown the different styles of carpets and explained what we were looking for . Youre allowed to take home the sample swatches so there could be some stock missing if someone's signed out two or three of them. My only complaint here is there is a large sample on the front and tons of small samples on the back... Hard to get a feel of how it'll look with only small samples. I know you can't keep excess stock everywhere but maybe if they kept some scrap from jobs of the most common colors and had larger samples handy it would help. They do have another way to get an in home view. They have an app/website where you sample photograph your home and test the carpet color. I found it was fairly accurate and we chose the carpet color that looked best . You do pay for the carpet 100% in advance. We were a little off put because when do you ever pay in advance . But they do have a 100% guarantee and will even rip out the carpet and replace if with a different color if you decide you don't like it. They have such great reviews, we went ahead and booked. We opted to rip our our own carpet out to save a little money on install. It does take some time as the edges can be a hassle but all in all it wasn't too bad. Install day came and our installers Mark and Luigi were great. They joked around with eachother and were a delight with our doggies. When the carpet was initially brought into the house we had an "Oh NO" moment. We thought we chose too light of a color and they would have to rip it out. But, once they started installing it on the stairs the light hit differently and we both knew it was perfect. The carpet itself is thick and luscious. Feels like you're walking on clouds. You get what you pay for 100% and we are 100% happy with the choice we made to go with carpet one. Thanks to Harrison and the team for the guidance .

Took my grandmother in there to pick out flooring for her bathroom. We were flipping through the…read moresamples and a sales person came to help us. She asked us the size for the room and we told her. She pointed us to the remnants that were the bigger than we needed for the room. They were very nice and a great price! Saved a bunch of money and got the check in offer for floor cleaner.

They officially opened its doors to consumers looking to buy or need a quick fix in their homes…read more Unlike other home decor stores that I have been to, this place pays great attention to customer service as you can see associates happy to assist you at any point of your shopping. Also, they do PRICE MATCHING so if you find any material at a lower price, they will match it.

The store is very nice, the staff is very nice and helpful, and the flooring looks great, BUT the…read morekitchen faucets are complete garbage. Don`t let the elegant appearance fool you, the quality of kitchen faucets is poor. Stick to the flooring, and anything that has no moving parts. I bought a Como brand kitchen faucet and paid $150.00 for it, thinking it would be good quality. Looks are deceiving, and the price led me to believe that I was buying a good quality faucet but I was wrong. It was easy to install, it looks beautiful, but you only have 2 choices of water temperature.... scalding hot or freezing cold. There is no way to moderate the water temperature. It`s almost impossible to get a balanced warm temperature. I am either scalding my hands, or freezing them. The faucet is complete garbage, and now I have to buy a new faucet because I didn`t return it, so that`s on me. However, I thought I would get used to the horrible temperature settings after a few weeks, but alas, I was incorrect in my assumption. I will now go to Home Depot and get a Kohler or Moen.

It was a pleasure working with Jeff to fix our chipped wooden floor. Instead of going with an…read moreexpensive option, he suggested an alternative that worked best for us...placing customer's needs first before making a profit. Highly recommend them for your needs. Best regards.

From the owner: Offering affordable rates with top notch service to cover all your flooring needsread more

I walked in to get some more information about some flooring needed for an upcoming reno. I…read morereceived a cold greeting and felt like I was pulling teeth. The person who met me on the floor seemed disinterested and cold. He wasn't rude, but he wasn't friendly. I felt like he expected me to sell something to myself. Even if their products are decent I won't be returning.

Maqbool Janjua help us when we arrived at his store. He was very patient, helpful and honest. He…read morewas not your typical salesperson. He is more of an Consultant / Adviser. He actually cares. Maqbool was even helpful after we bought the products. We highly recommend him to anyone interested in Hardwood or Laminate.

We are very happy for hired Royal Contracts. They did great job now my backyard and side walkway…read morelooks amazing. Thank you guys for wonderful job with my budget. I will definitely recommend to everyone about Royal Contracts. And the guys are so nice and friendly service.

From the owner: On time and honest work with careful handling. Giving best…read moreand quality service to our customers for their budget..

Great experience with Danforth Carpet Connection - Tony came to our house and did the measurements…read morehimself. He has a terrific selection of flooring products and helped us choose the best tiles for our basement. He also recommended a subfloor installation that improved our slightly uneven basement floor and made the tile installation go smoothly. Stephan did a great job and finished our floor in two and a half days. Both Tony and Stephan were super competent and very responsive to our questions and concerns. We don't hesitate to recommend Danforth Carpet Connection.

This was the first time I made a purchase at Danforth Carpet Connection and based on my experience…read moreit will NOT be my last! I found Danforth on line, as a company that carry the FORBO line of linoleum. The product I was looking for was a special order with a tight timeline. My experience with the Danforth team was first class! They were quick to respond to my inquiry, provided a detailed quote with delivery estimate and provided additional information concerning installation guidance. The product was ready for pick up AHEAD of schedule. They were pleasant, friendly and professional in every respect. Danforth Flooring Connection know their business and treat their customers the way you'd like to be treated. I have no hesitation in recommending Danforth Flooring Connection to anyone looking for their vast array of flooring products! Very Satisfied Customer Doug